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What Is SalesLoft?

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati

Who Uses SalesLoft?

Salesloft was built for the entire revenue organization. SDRs, AEs, Full-Cycle reps, AMs, CS reps, and their managers all have access to features to optimize the complete customer journey.

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Reviews of SalesLoft

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.1
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jamie
Jamie
Social Media Manager in Dominican Republic
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use lead gathering tool, contact tracker, and cadence tracking tool

5.0 2 years ago

Comments: Top-rated experience with onboarding the product and using the product. Anytime I reached out to support, they got back to me immediately and helped me resolve my issue.

Pros:

Salesloft is a great value for the money spent, it is easy to use, and my salesperson and their onboarding team did a great job getting my all set up.

Cons:

I wish they had more native integrations with CRMs. Salesforce is their primary integration.

Stewart
SDR Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best in class sales engagement

5.0 6 months ago

Comments: Overwhelmingly positive with regards to both product and service

Pros:

Intuitive comprehensive product. As a smaller company with tighter budgets, having a complete suite of sales engagement, analytics, forecasting, conversation intelligence, and opportunity management under one roof is essential.

Cons:

Honestly there isn't much, and any criticism is really just splitting hairs. Obviously the conversation intelligence and deal management modules aren't as comprehensive as stand-alone solutions, but they're pretty close and more than enough for most teams. The salesforce integration is almost perfect and is >98% accurate. We've had an issue with salesloft not being able to write a tickbox to salesforce and that would be a nice fix to see, but again it's an inconvenience rather than a pressing issue.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

STAY AWAY! Mediocre product with a pushy team AND dubious sales tactics

1.0 3 months ago

Pros:

It is a mediocre product with a good salesforce integration

Cons:

We bought the product 1 year ago, have been using it for a whole year. When we signed we were made to believe by looking at the Order form that we are buying a product for 1 year with a start day and an end day. Apparrently they have a link to an MSA saying "unless stated otherwise on the order form" the product will auto renew. Well based on what the order form is saying the subscription was for 1 year. They have no cancel buttons, you have to notify them 60! days before if you want to cancel and you need to speak to a "Sales" agent to cancel. Not a support, customer success or other role. They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs, they start sending you threatening emails, and will try to force you to prepay the whole year or it will go to collection They have 0 empathy, they try to masterfully defraud customers into staying with them forever, hiding in the small letters their interpretation of auto-renewal Very very bad, stay away. Use a legitimate company that wants you to stay because you like the value they offer.

Rob
Key Account Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great sales engagement/automation tool

4.0 3 months ago

Pros:

Very intuitive. I use it mostly for sequencing prospects. Like the A/B test feature. Sequence performance tracking.

Cons:

Integration with Hubspot isn't great. Nothing else to add!

James
Head of Business Development in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Solid Product. Couldn't imagine working without iit

5.0 3 years ago

Comments: Overall it's been a wildly positive experience. It's drastically increased our efficiency and helped us bring in a significant amount of revenue

Pros:

Salesloft is a staple in our business development initiatives. The platform makes it easy to organize your outreach efforts while continuously optimizing your methods. It truly helps us optimize efficiency for thhe sales team

Cons:

There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls. Although the default dispositions are sufficient for tracking.