--- description: Get detailed information about Gong.io and how it can help you meet your business needs. Learn more about Gong.io price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gong.io Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Inside Sales Software](/directory/30680/inside-sales/software) > [Gong.io](/software/157969/gong-io) # Gong.io Canonical: https://www.capterra.com.sg/software/157969/gong-io Page: 1 / 24\ Next: [Next page](https://www.capterra.com.sg/software/157969/gong-io?page=2) > Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement. > > Verdict: Rated **4.8/5** by 560 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gong.io? Designed for the entire revenue team of sales leaders, frontline sales managers, sales enablement, and account executives. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 560 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gong.io - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bangla, Basque, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 133 more ## Features - AI/Machine Learning - Assessment Management - Automatic Call Distribution - Automatic Transcription - Business Process Automation - CRM - CRM Integration - Call Monitoring - Call Recording - Call Scripting - Call Tracking - Call Transcription - Collaboration Tools - Communication Management - Contact Management - Conversation Intelligence - Customizable Fields - Dashboard - Email Management - Employee Coaching Tools - Employee Scheduling - Engagement Tracking - Event Triggered Actions - File Transfer - For Call Centers - Keyword Filtering - Labor Forecasting - Meeting Management - Multi-Channel Communication - Multi-Language - Notes Management - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Process/Workflow Automation - Productivity Analysis - Prospecting Tools - Recording - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Self-Service Search - Speech Recognition - Task Management - Third-Party Integrations - Training Management - Trend Analysis - Workflow Management ... and 5 more features ## Integrations (98 total) - 6sense - 8x8 Cloud Communication Platform - Accord - Aircall - Aligned - Aloware - AlphaSense - Alta AI Revenue Platform - Amazon Connect - Ambition - Apollo.io - Ask-AI - Atrium - BigID - Brainshark ... and 83 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Inside Sales Software](https://www.capterra.com.sg/directory/30680/inside-sales/software) ## Related Categories - [Inside Sales Software](https://www.capterra.com.sg/directory/30680/inside-sales/software) - [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software) - [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software) - [Sales Coaching Software](https://www.capterra.com.sg/directory/31333/sales-coaching/software) - [Conversation Intelligence](https://www.capterra.com.sg/directory/34395/conversation-intelligence/software) ## Alternatives 1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Fathom](https://www.capterra.com.sg/software/1037530/fathom) — 5.0/5 (807 reviews) 3. [Clari Copilot](https://www.capterra.com.sg/software/194117/wingman) — 4.7/5 (313 reviews) 4. [Outreach](https://www.capterra.com.sg/software/159318/outreach) — 4.4/5 (308 reviews) 5. [SalesLoft](https://www.capterra.com.sg/software/157977/salesloft) — 4.3/5 (231 reviews) ## Reviews ### "Gung Ho for Gong.io" — 5.0/5 > **Mai** | *9 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Loved Gong.io in support of our stellar sales team\! The AI features helped our team increase forecasting and actual growth\! > > **Cons**: No cons\! Everyone adapted to the platform seamlessly so the adjustment was easy and frictionless\! Everyone was excited to adopt this new tool\! > > Overall, the adoption and implementation of Gong.io was seamless and easy to use. I was thrilled to see how quickly everyone was able to adopt the platform\! ----- ### "Goodbye handwritten notes\!" — 5.0/5 > **Sarah** | *24 March 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that Gong saves myself and my team so much time. Instead of having to take handwritten notes during all of my meetings, I am able to be more attentive and ask better questions. > > **Cons**: There are a lot of features available on the app that I definitely do not utilize. I also felt like I could’ve had better training with their team when on boarding. ----- ### "Standard / fine call recording software" — 3.0/5 > **Angie** | *13 February 2026* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: Everyone is familiar with how it works, and it's not too hard to set up for a new rep on the team to get them started. > > **Cons**: Lack of AI features across all call transcripts, the wait on transcription times / upload times, and the frequent product outages. > > It's fine at what it does, and it likely was the best choice for call recording a few years ago but it doesn't seem like that anymore. ----- ### "Amazing B2B Sales Tool" — 5.0/5 > **Darby** | *24 November 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Gong is an amazing tool for sales process management. It has single handedly improved our performance as a sales organization this year, as it allows us to record all of our sales calls and get detailed summaries on where deals stand and allows us to focus on quality conversations, rather than having to take detailed notes during discovery calls, demos, and proposals. > > **Cons**: I wish the AI functionality provided more in-depth summaries, but overall Gong is great and they are consistently updating it. It is nice that it produces call transcripts that I can summarize into detailed notes and know exactly where each of my deals are all the time. > > Overall experience with Gong has been great. We are considering using it for its prospecting functionality too. Call recording functionality is a game-changer. ----- ### "Gong for B2B Software Selling" — 4.0/5 > **Marissa** | *29 January 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Gong is top quality when it comes to call analytics and support. I can easily discover the "good" and the "bad" of calls, discover more about talk ratio, and the videos are easily sharable to help with collaboration. > > **Cons**: Gong's AI can be a hit or miss especially when it comes to follow up material and call recaps. I tend to rely on ChatGPT or Google Gemini to create those types of prompts but I'll copy and paste the script from Gong. > > Gong has been crucial to help with sales strategy and closing deals at faster rates. Selling is a team sport, and by having access to Gong's analytics of not just my calls, but calls from the rest of the company with active feedback is helpful. ----- Page: 1 / 24\ Next: [Next page](https://www.capterra.com.sg/software/157969/gong-io?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/157969/gong-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data