---
description: Get detailed information about Bookwhen and how it can help you meet your business needs. Learn more about Bookwhen price, benefits, and disadvantages for businesses in Singapore.
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title: Bookwhen Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [Bookwhen](/software/157881/bookwhen)

# Bookwhen

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> The Online Booking System that keeps things simple.&#10;Used by 1000s of happy businesses across the world.
> 
> Verdict: Rated **4.9/5** by 179 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bookwhen?

Perfect for anyone organising recurring or one off activities. From fitness classes to after school clubs, and from charity events to training workshops - we've got you covered.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 179 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bookwhen
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page.&#10;Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages.&#10;Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages.&#10;Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages.&#10;Annual subscriptions receive a two-month discount.&#10;Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Hungarian, Italian, Polish, Spanish, Swedish
- **Available Countries**: United Kingdom

## Features

- Alerts/Notifications
- Attendee Tracking
- Availability Management
- Booking Management
- Calendar Sync
- Calendar/Reminder System
- Contact Management
- Customer Data Management
- Customer Support
- Event Management
- Group Registration
- Group Reservations
- Online Booking
- Payment Processing
- Promotions Management
- Reminders
- Reporting/Analytics
- Scheduling
- Third-Party Integrations
- Ticketing
- Website Management

## Integrations (4 total)

- Google Analytics 360
- PayPal
- Stripe
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Event Management Software](https://www.capterra.com.sg/directory/20030/event-management/software)

## Related Categories

- [Event Management Software](https://www.capterra.com.sg/directory/20030/event-management/software)
- [Registration Software](https://www.capterra.com.sg/directory/30111/registration/software)
- [Scheduling Software](https://www.capterra.com.sg/directory/30087/scheduling/software)
- [Online Booking Software](https://www.capterra.com.sg/directory/20032/reservations/software)
- [Ticketing Systems](https://www.capterra.com.sg/directory/30039/ticketing/software)

## Alternatives

1. [Google Calendar](https://www.capterra.com.sg/software/213340/google-calendar) — 4.8/5 (4187 reviews)
2. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5296 reviews)
3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17615 reviews)
4. [Calendly](https://www.capterra.com.sg/software/148036/calendly) — 4.7/5 (4120 reviews)
5. [Timely Event Management](https://www.capterra.com.sg/software/216032/timely-event-calendar) — 4.7/5 (25 reviews)

## Reviews

### "Great Value for simple bookings" — 5.0/5

> **Adam** | *5 November 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Excellent value and easy to use. Very responsive support team
> 
> **Cons**: Very hard to switch classes for the user
> 
> Great system for simple class bookings. Can be slightly complicated initially setting everything up, but once up and running, it does the job well.

-----

### "A Comprehensive Booking System" — 5.0/5

> **Peter** | *2 May 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Good choice of Plans with reasonable costs.&#10;Easy to add , delete and amend booking pages&#10;Online help is very good
> 
> **Cons**: I have not found anything i don't like about bookwhen

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### "A great little booking tool and all for free\!" — 4.0/5

> **Clare** | *21 March 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It has a simple interface where you can customise your event(s) and take multiple bookings or limit to just one booking per customer.&#13;&#10;&#13;&#10;We use it to allow customers to book in for online webinars, consultations and training sessions.&#13;&#10;&#13;&#10;We don't need to take any payment so I haven't used that part of the service.&#13;&#10;&#13;&#10;It must be simple to use, as I've never had to reach out to their support team or even online documentation - it's all pretty self explanatory once you've had a poke around to familiarise yourself first.
> 
> **Cons**: It used to look a little dated but they recently got everyone on the old version to update to the new version (still free - yay) and it looks better now.  It would be nice if you could customise the public facing page a little more, but for a free package, I'm not complaining\!
> 
> Helps us to stay organised when customers book in with us for webinars, consultations and online training sessions.

-----

### "Great platform for small studios but lacking in features" — 3.0/5

> **Verified Reviewer** | *27 May 2021* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Setting up classes is quite easy, especially with the featuring of repeating weekly and being able to click which days applicable. All our students love the automatic reminder emails 1 day and 1 hour before the class. &#10;&#10;You can also attach your own Zoom account which will automatically create zoom access codes. Checkout is also a breeze since you can pay via credit card directly. PayPal also receives the payment in real time.
> 
> **Cons**: I don't like the fact that the zoom codes are automatically sent to the students whether or not they have settled the payment already. If they paid via Credit Card then that's okay, but if you also accept payments offline such as via Bank Deposit, GCASH, etc., this is bothersome. &#10;&#10;The booking page is VERY plain and has 1 static look. Basically, it will just list down ALL your available classes and dates in ONE column. The most you can do is have button filters at the top of the page that will filter it depending on the class but again, it will just be in ONE list. &#10;&#10;Booking multiple classes is tiresome since students will need to click each date and add to the cart one by one. There should be a better way of choosing dates. &#10;&#10;The CLASS PASS feature was great at first but the way it was built on the page is annoying. If students click their preferred class pass it doesn't lead them to a page showing only which classes are applicable, it just leads you back to the main page. This makes our bounce rate really high.

-----

### "I bloomin' love Bookwhen\!" — 5.0/5

> **Claire** | *5 November 2019* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Where do I begin with the pros of this software? There are so many\!&#10;&#10;I run a tiny yoga studio and I am the only teacher. &#10;&#10;This software manages all the bookings, provides a waiting list option, allows me to offer ten-passes, multi-class discounts and promo codes. It lets me have more than one schedule (e.g. I have one for my regular classes; one for a retreat; and one for some special workshops. The great thing about this is that e.g. the workshops are only open to a select group of advanced students, so all the other students don't even see that on the schedule). &#10;&#10;It also allows the students themselves to cancel or transfer their bookings, which saves me a ton of time...&#10;&#10;Before I opened the studio, I had thought about going old-school and using text message / physical ten-passes / cash payments. Thank god I didn't do that. The amount of cancellations and transfers that people do would have meant that I spent my entire life remembering whether Betty was coming on Tuesday, or if Bob wanted to come on Thursday if there was a spot, and did Marion say that she would let me know about Saturday. &#10;&#10;I also love that it integrates with Stripe, which is very easy to use. &#10;&#10;Added to that, the customer service is exceptional. There is an easy to use chat button, and whilst it is not manned 24/7, I always get a response by their next working day. The response always answers my question and the customer service agent is always polite (even when I am probably asking a dumb question).
> 
> **Cons**: There are a couple of slightly clunky features. Everything does do as it should, but occasionally it takes you a moment to figure out what to press to make it happen. &#10;&#10;However, the Bookwhen support team is so responsive and really open to suggestions about how to make it better.
> 
> 1\. I am saving myself a ton of time (literally hours each week) on bookings, cancellations, transfers and waiting lists. &#10;&#10;2. I have definitely made more money using Bookwhen than doing the old paper / cash method. I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet. It also eliminates me having to remember who owes me what. Having it all automated means the money just lands in my account. &#10;&#10;I literally love Bookwhen and hope they never get sold to someone else or change anything\!\!

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