What Is Dynamics 365?

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success.

Who Uses Dynamics 365?

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

Dynamics 365 Software - Sales opportunity tracking Dynamics 365 Software - Finance and operations reports Dynamics 365 Software - Omnichannel customer service

Not sure about Dynamics 365? Compare with a popular alternative

Dynamics 365

Dynamics 365

4.3 (4,730)
Not available in your country
US$50.00
month
Free version
Free trial
113
23
4.1
(4,730)
4.1
(4,730)
4.2
(4,730)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$20.00
month
Free version
Free trial
208
70
4.1
(6,142)
4.3
(6,142)
4.1
(6,142)

Other great alternatives to Dynamics 365

eMaint CMMS
Top rated features
Asset Tracking
Work Order Creation
Work Order Management
Zoho CRM
Top rated features
Activity Dashboard
Communication Management
Customizable Fields
Google Cloud Storage
Top rated features
Automatic Backup
Backup and Recovery
Secure Data Storage
Agile CRM
Top rated features
Contact Management
Lead Management
Support Ticket Management
Mailchimp
Top rated features
Email Campaign Management
Email Management
Email Marketing
Salesforce Platform
Top rated features
Access Controls/Permissions
Business Process Automation
Reporting/Analytics
Inform ERP
Top rated features
Order Management
Purchasing & Receiving
Sales Forecasting
SAP BusinessObjects Business Intelligence
Top rated features
Data Connectors
KPI Monitoring
Reporting/Analytics
Bizowie ERP
Top rated features
No features have been rated by reviewers for this product.

Reviews of Dynamics 365

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.2
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
priyanka
priyanka
Web designer in US
Verified LinkedIn User
Information Technology & Services, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Though expensive it did a striking difference with our financial reporting very accurate.

5.0 last month New

Comments: It's does marvelous well with intergrating of all our company department for real-time data.General ledger combine all the income streams and expenses for accurate reporting.

Pros:

Very accurate and wonderful with real-time data reporting which is very accurate.Helps to intergrate all our department from receivables, payables and inventory stock.Magical with making quick and very reliable decisions within the industry.

Cons:

It's an exquisite ERP which helps to intergrate all departments within the company.We rely fully on it with financial reporting.

José Gabriel
Senior Business Intelligence Analyst in Angola
Information Technology & Services, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dynamics 365: A Comprehensive Business Solution

5.0 4 weeks ago New

Comments: Overall, our experience with Dynamics 365 has been positive. The platform is powerful and provides a comprehensive set of tools that can help streamline operations and improve customer service. The cost can be an obstacle, but there are cost-effective alternatives available.

Pros:

Dynamics 365 provides a comprehensive set of enterprise-grade business tools and applications that can streamline operations, improve customer service, and increase productivity. Its intuitive user interface is easy to use and the platform is highly customizable, allowing users to tailor the system to their specific needs. The integrated reporting and analytics tools provide valuable insight into business performance, helping users make informed decisions.

Cons:

One of the drawbacks of Dynamics 365 is the cost. The cost of the software can be prohibitive for some businesses, particularly smaller organizations. Additionally, the learning curve associated with the platform can be quite steep, making it difficult for new users to get up and running quickly.

Bensaad
Bensaad
Independent affiliate in France
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Streamline Your Operations with Dynamics 365: An In-Depth Review

3.0 3 days ago New

Pros:

One of the most notable benefits of Dynamics 365 is its scalability and customization. Whether you're a small business or a large enterprise, the platform can be tailored to fit your specific needs and requirements. This flexibility allows businesses to streamline their operations, improve efficiency, and achieve better outcomes.Another aspect that users appreciate about Dynamics 365 is its intuitive user interface and seamless integration with other Microsoft products. The platform's design is user-friendly and intuitive, making it easy for employees to adopt and utilize. Additionally, the platform's integration with other Microsoft products such as Office 365, Power BI, and Power Apps, allows users to work more effectively and efficiently.

Cons:

Complex implementation and setup: Some users have reported that the implementation process for Dynamics 365 can be time-consuming and complex, requiring a significant investment of resources and expertise.Performance issues: Some users have reported performance issues, particularly when dealing with large amounts of data. These issues can slow down the platform and make it more difficult for users to access the information they need.High cost: Dynamics 365 can be expensive for businesses, especially small and medium-sized enterprises, and may require additional investments in hardware, software, and IT support.

Elissa
Business Controller in Malaysia
Automotive, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

User Friendly Ms Dynamic 365

4.0 last month New

Comments: In overall, after year of using this software I am happy with this ERP/CRM tools that make my job more fruitful. It is easy to navigate, integrate with all module, upload mass data it is easier ever or even export the data in excel is just one click button.

Pros:

So far this is the easier software I had been used in the past. The latest version is more enhance than the previous version. Further, compare with other ERP product there is no specific code list or criteria you need to remember prior you navigate certain report. It is user friendly and easy to navigate. I had been used for many year to work on analysis for business decision making. Beside, it is easy to customise the report to suit the current change in business environment.

Cons:

The cost of implementing is pricey, not suitable for small scall business. The last I check with IT personnel, the minimum requirement is 5 license. But it is good to used if you are medium to big company and it work well for long run as it is easy to used.

Yeesha
Yeesha
Data Analyst in India
Verified LinkedIn User
Management Consulting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Unlock the Power of Dynamics 365 for Your Business

5.0 3 weeks ago New

Comments: My overall experience with Dynamics 365 has been positive. It is a comprehensive and user-friendly platform that offers a wealth of features and customization options to help businesses of any size manage their customer relationships, sales, and operations. It is a great tool for providing insights into customer behavior, tracking sales activities, and automating processes. The customer service has also been excellent and the team is always available to answer questions and provide guidance.

Pros:

That's nice. Dynamics 365 is a comprehensive and user-friendly cloud-based business application platform that offers organisations of all sizes an integrated system of intelligent business applications that function harmoniously together to aid in decision-making, operations optimization, and enhanced customer engagement. It enables speedy customization, integration, and deployment, allowing enterprises to take use of the platform's features and capabilities right away. The platform also offers a variety of sophisticated analytics and reporting capabilities that give companies insightful data on their operations and clientele.

Cons:

The lack of personalization possibilities was what I disliked the least. It might be challenging to get the most of the platform because there are few alternatives available to alter the way it looks and feels.