--- description: Get detailed information about Dynamics 365 and how it can help you meet your business needs. Learn more about Dynamics 365 price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.com.sg/software/157279/dynamics-365 Page: 1 / 235\ Next: [Next page](https://www.capterra.com.sg/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5846 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5846 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting - Accounts Payable - Accounts Receivable - Bank Reconciliation - Billing & Invoicing - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management - Customer Engagement - Data Connectors - Data Import/Export - Data Visualization - Dispatch Management - Email Marketing - Employee Scheduling - Expense Tracking - Financial Analysis - Financial Reporting - For Call Centers - For Insurance Industry - For Real Estate - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management - Labor Forecasting - Lead Generation - Profit/Loss Statement - Project Management - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling - Search/Filter - Self Service Portal - Spend Management - Supplier Management - Support Ticket Management - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.com.sg/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.com.sg/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.com.sg/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.com.sg/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.com.sg/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18804 reviews) 5. [Odoo](https://www.capterra.com.sg/software/135618/odoo) — 4.2/5 (1322 reviews) ## Reviews ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Cons**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "CRM Solutions for Complete sales" — 5.0/5 > **Bill** | *2 February 2026* | Professional Training & Coaching | Recommendation rating: 5.0/10 > > **Pros**: Helps keep us aligned as a team on the go while working remote. Allows for customer data to be securely shared. > > **Cons**: Costs are rather high conpated to past services such as sakesforce and arlo. We switched mainly due to costs. > > Overall our team completely enjoyed the program. We would still be using it if the costs were cheaper. The data from quotes emails are stored so you can access information quickly and easy anywhere. ----- ### "A Decent CRM Option for Small Teams" — 5.0/5 > **Brian** | *19 July 2026* | Nanotechnology | Recommendation rating: 9.0/10 > > **Pros**: I've been using Dynamics 365 for about two years now, and it's been a pretty solid choice for our business. The customer service module works well enough, and I appreciate the flexibility it offers. Our team has found it easy to use and navigate, which is a big plus. > > **Cons**: One thing that took a bit to figure out was the reporting feature – it's not a huge deal, but it would be nice if it were more intuitive. We've also experienced some minor issues with data import, but the support team has been responsive and helpful. > > Overall, my experience with Dynamics 365 has been very positive, with the system proving to be a valuable asset for our team's daily operations. I appreciate the intuitive interface and the ability to customize it to suit our specific needs, which has greatly improved our workflow efficiency. ----- ### "Stick with Salesforce or Hubspot" — 2.0/5 > **Evan** | *9 June 2026* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: I liked that it brought a CRM into the whole M365 Platform. The sales funnel was decent as well, but not great. > > **Cons**: Where do I begin? As someone who used Salesforce for 10+ years, I had no idea how badly an awkward CRM can mess up your entire sales cycle. > > It was terrible. With Salesforce you can quickly set pricing, create Proposals, get them signed, submit them, and have the product drop shipped and invoice sent out. Dynamics 365? Yikes - switch between multiple windows from Business Central to Dynamics 365 and back. ----- ### "Dynamics 365 for Sales" — 5.0/5 > **Amelia** | *8 August 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Dynamics 365 has been a pretty solid choice for our team's CRM and sales needs. We've found the user interface to be intuitive and easy to navigate. The reporting features are also quite useful for tracking sales performance. > > **Cons**: One minor gripe is that the setup process took a bit to figure out, especially for our more junior team members. We've also experienced some minor issues with data synchronization, but overall, these are relatively minor complaints. > > Overall, I've had a very positive experience with Dynamics 365. It's been a game-changer for our team's efficiency and productivity, allowing us to streamline processes and gain valuable insights into our business operations. While there have been some minor hiccups, the benefits far outweigh the drawbacks. ----- Page: 1 / 235\ Next: [Next page](https://www.capterra.com.sg/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data