Who Uses Betterworks?

Betterworks is ideally suited for mid-sized to enterprise sized companies, though we have happy customers of all sizes, from fast growing startups to the largest companies in the world

What Is Betterworks?

Betterworks is a performance enablement solution that closes the loop between people, strategy and performance across the enterprise.

Betterworks Details

Betterworks

http://www.betterworks.com

Founded 2013

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Betterworks pricing overview

Betterworks does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

Betterworks deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Betterworks Features

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Feedback
  • Appraisal History
  • Assessment Management
  • Benchmarking
  • Competency Management
  • Continuous Feedback
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Engagement Analytics
  • Feedback Management
  • Goal Setting / Tracking
  • Individual Development Plans
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Training Management

View full list of 360 Degree Feedback Software

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Audit Trail
  • Budgeting/Forecasting
  • Cash Management
  • Charting
  • Consolidation/Roll-Up
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Drag & Drop
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Goal Setting / Tracking
  • Key Performance Indicators
  • Monitoring
  • Multi-Currency
  • Multiple Data Sources
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Progress Tracking
  • Projections
  • Qualitative Analysis
  • Quantitative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Scenario Planning
  • Scorecards
  • Single Sign On
  • Strategic Planning
  • Task Management
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Workflow Management

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  • Access Controls/Permissions
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  • Activity Tracking
  • Alerts/Notifications
  • Behavior Tracking
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  • Campaign Management
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Content Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Video Support
  • Visual Analytics
  • Widgets
  • Workflow Management

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  • Communication Management
  • Content Management
  • Customizable Branding
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  • Mobile Access
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  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
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  • Surveys & Feedback
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  • Training Management
  • Visual Analytics

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  • Alerts/Notifications
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  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Engagement Analytics
  • Feedback Management
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Milestone Tracking
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Personalization
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recognition Tracking
  • Reminders
  • Reporting & Statistics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Single Sign On
  • Social Recognition
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics
  • eCards

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  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Visualization
  • Document Storage
  • Drag & Drop
  • Employee Management
  • Employee Profiles
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • KPI Monitoring
  • Monitoring
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Prioritization
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Workflow Management

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  • Activity Dashboard
  • Alerts/Notifications
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  • Competency Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Leave Tracking
  • On-going Performance Tracking
  • Organizational Charting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Review Cycle Tracking
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Surveys & Feedback
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Weighted Performance Measures
  • Workflow Management

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  • Assignment Management
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  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management

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  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
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  • Employee Activity Monitoring
  • File Management
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  • Live Chat
  • Meeting Management
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  • Customizable Forms
  • Customizable Questions
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  • Email Invitations & Reminders
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  • Multi-Language
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
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Betterworks Alternatives

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Betterworks Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.1
Customer Service 4.2
Features 3.8
Value for Money 3.8

Review software

Share your experiences with other software buyers.

Write a Review!
Matt "griff" K.
Sales Representative at Geist, a division of Vertiv
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/10/2019

"Goal Tracking and Alignment"

Comments: We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Pros: This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

Cons: Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

  • Reviewer Source 
  • Reviewed on 08/10/2019
Verified Reviewer
Marketing Manager
Marketing & Advertising, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/04/2019

"A positive influence"

Pros: - Good promoter of a transparency culture - I like the ability to see the objectives of senior directors and how the rest of the companies objectives are aligned to these.
- The ability to request peer feedback from within the app is very useful - and especially the ability for managers to see.

Cons: - There's no functionality to review previous checkins, other than manually clicking into each one. I have weekly checkins with my direct reports and find our checkin notes useful for quarterly performance evaluations - if I could see all of them on one screen or be able to search into them, this would be a big improvement

  • Reviewer Source 
  • Reviewed on 14/04/2019
Nicole M.
HRBP
Medical Devices, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/04/2021

"Performance Management with Ease"

Comments: The customer support is OUTSTANDING.

Pros: I enjoy working this is software the system is easy to understand.

Cons: I would to see additional functions available with reporting and with the 9 box.

  • Reviewer Source 
  • Reviewed on 20/04/2021
Verified Reviewer
Business Analyst
Financial Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    2 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 21/04/2021

"Good Bones, Needs Help with Execution and Support"

Comments: Betterworks has increased transparency and has helped facilitate goal setting across the firm. Our executive team likes the level of detail that they can see the entire organization from. Calibration has been helpful for our talent management.

Pros: The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles. The philosophy of transparency is a positive. Overall theyve got a good platform but it is not polished and they need to think through some design choices more extensively.

Cons: Pretty buggy, poor user UI communication, poor technical support. We had pointed out to our support and sent videos of reproducible errors in core functions of the system (pressing save would not save, these kinds of things) and it takes them 6 months of us pushing them for anything to be done. The UI leaves the user guessing on the details in a lot of places or simply does things but doesnt notify the user that it is doing those things. In general support tickets seems to get passed up to the technical team which then acts a black hole from which no support ever emerges again.

  • Reviewer Source 
  • Reviewed on 21/04/2021
Verified Reviewer
Site Reliability Architect
Biotechnology, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 16/01/2018

"The best tool I've seen for managing OKRs"

Pros: Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

Cons: UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

  • Reviewer Source 
  • Reviewed on 16/01/2018