--- description: Get detailed information about Lead Forensics and how it can help you meet your business needs. Learn more about Lead Forensics price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lead Forensics Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Lead Forensics](/software/156889/lead-forensics) # Lead Forensics Canonical: https://www.capterra.com.sg/software/156889/lead-forensics Page: 1 / 11\ Next: [Next page](https://www.capterra.com.sg/software/156889/lead-forensics?page=2) > Lead Forensics is the world's \#1 B2B website visitor identification software. > > Verdict: Rated **4.5/5** by 236 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lead Forensics? Designed for B2B organizations of all sizes - gain exceptional insight into your website visitors, transfer that insight over to your sales, marketing, and account management teams in real-time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 236 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Lead Forensics - **Location**: London, UK - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Lead Forensics is priced on a customer-by-customer basis and is based upon on how much traffic is generated on the website. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - CRM - Campaign Management - Contact Management - Data Import/Export - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Nurturing - Lead Qualification - Lead Segmentation - Pipeline Management - Predictive Analytics - Reporting & Statistics ## Integrations (21 total) - AWeber - Basecamp - Buffer - Campaign Monitor by Marigold - Chatwork - Dynamics 365 - Gmail - Google Docs - Google Drive - Harvest - HubSpot CRM - LionDesk - Mailchimp - Microsoft Outlook - OneDrive ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software) ## Related Categories - [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software) - [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software) - [Lead Capture Software](https://www.capterra.com.sg/directory/31017/lead-capture/software) - [Predictive Lead Scoring Software](https://www.capterra.com.sg/directory/32276/predictive-lead-scoring/software) - [Buyer Intent Software](https://www.capterra.com.sg/directory/32055/buyer-intent/software) ## Alternatives 1. 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[ActiveCampaign](https://www.capterra.com.sg/software/79367/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "A Great tool with amazing support from \[sensitive content hidden\]." — 5.0/5 > **Hector** | *13 February 2026* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Lead Forensics has been genuinely useful for understanding which organisations are engaging with our marketing activity and which campaigns are driving interest in Arcus \[sensitive content hidden\] has been central to turning that insight into something practical, helping me interpret what I am seeing and guiding me on how to tighten filters so the results are relevant and repeatable. From a setup perspective, it was straightforward and easy to use. \[sensitive content hidden\]supported the onboarding process and helped ensure we were configured in a way that matched my goals from the outset. The user interface is easy to navigate once you know what you are looking for, and \[sensitive content hidden\] made that learning curve feel far lighter by showing me the core workflows that matter most. > > **Cons**: There are not many downsides in my experience, but the main one is that you get the best results after some refinement. The platform is strong out of the box, yet it takes a bit of time to dial in the right filters, views, and definitions of what good looks like for your business. \[sensitive content hidden\] helped a lot here, but it is still a step you need to go through to maximise relevance. > > Overall, my experience with Lead Forensics has been very positive. It has helped me understand the impact of our marketing campaigns and identify which organisations are interested in Arcus FM, including visitors who may never fill out a form. That has directly supported smarter outreach, better prioritisation, and the ability to identify contacts to begin building relationships with the right people at the right time. The combination of a capable tool and excellent support from \[sensitive content hidden\] has made Lead Forensics a valuable part of how I track interest and convert it into sales activity. ----- ### "Customer Service 5/5" — 5.0/5 > **nick** | *9 March 2026* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Customer service response time is awesome. 5/5. Needed help updating a few items on the portal and had the option to submit to our Customer Support Rep or just send a quick message within the portal. > > **Cons**: There is a learning curve to the product but it can be a very useful business tool\! Would advise companies to take advantage of their monthly 1 on 1's to maximize the tool. > > Very positive. We had more traffic coming to our site than we even realized. It helps us monitor our e-Store as well. ----- ### "Long term customer - awful customer service" — 1.0/5 > **Verified Reviewer** | *7 May 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Ability to see which companies have visited our website. > > **Cons**: No data on the specific individual visiting. > > We've been a long term customer of Lead Forensics, price hikes each year without improving the software has made it difficult to justify this software over alternative channels which have consistently provided better ROI. The reason for the 1 star, is partially the above, but primarily the awful customer service approach when it came to cancelling the contract. We were 1 day past the 30day auto renewal date, and they have forced us to pay in full for a service we won't be using. Very short sighted business approach, when there are so many alternatives out there. I would highly recommend considering alternatives. ----- ### "Great tool and account management" — 5.0/5 > **Sheridan** | *4 February 2026* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Lead Forensics is a user friendly tool that gives valuable insight into who's visiting at your website and what they're looking at. We have a monthly call with our Customer Success Manager, \[sensitive content hidden\], to go through our monthly visits, see who's of interests and where we could improve our website/content. \[sensitive content hidden\] has been great at helping us learn new ways to get the most of the platform and has been a great support in when we're launching new campaigns or setting up new web tools. > > **Cons**: No major cons at all with the platform. We'd like to be able to integrate fully with our CRM system but there are work arounds and the insights from the tool far outweigh this. > > Our experience with Lead Forensics has been great. It has really helped us to work more effectively across the marketing and sales teams, and informing our campaign plans. Our Customer Success Manager has really taken the time to get to know our business and customer base, offering suggestions on how we can improve our content and user experience. ----- ### "Valuable Visibility for Proactive Lead Generation" — 5.0/5 > **Tammy** | *25 February 2026* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: the visibility it gives us into which companies are actively researching our products. It moves us beyond anonymous traffic and allows us to prioritise outreach based on real engagement. The customer service and continuous training stand out. The support team is responsive, knowledgeable, and proactive in helping us get the best from the platform. The regular training sessions have improved how we qualify leads and align marketing with sales. > > **Cons**: At present, we are unable to integrate it directly with our CRM, which means some manual handling of data is required. That said, the platform still provides valuable intelligence that supports proactive outreach. > > Our overall experience with Lead Forensics has been very positive. From a marketing perspective, it has given us clearer visibility into which organisations are engaging with our website and what content is driving interest. That insight supports more focused outreach and better alignment between marketing and business development. The onboarding, customer service, and continuous training have been consistent and supportive. The team takes time to ensure we understand how to use the platform properly rather than just leaving us to work it out ourselves. Used strategically, it strengthens proactive B2B lead generation and helps turn anonymous website activity into meaningful opportunity. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.sg/software/156889/lead-forensics?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/156889/lead-forensics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data