--- description: Get detailed information about Kipu and how it can help you meet your business needs. Learn more about Kipu price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kipu Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Patient Portal Software](/directory/30857/patient-portal/software) > [Kipu](/software/156391/kipu-emr) # Kipu Canonical: https://www.capterra.com.sg/software/156391/kipu-emr Page: 1 / 10\ Next: [Next page](https://www.capterra.com.sg/software/156391/kipu-emr?page=2) > Kipu is a cloud-based software that enhances enterprise and multi-provider behavioral health centers with EMR, CRM, and RCM. > > Verdict: Rated **4.7/5** by 217 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kipu? Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 217 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kipu Systems - **Founded**: 2012 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Accounts Receivable - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Systems - Denial Management - Document Management - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Payments - For Medical Purposes - Forms Management - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Invoice Management - Lab Results - Medical Billing - Medication Management - Multi-Location - Multi-Provider Practice - Patient Communications - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Payment Processing - Practice Management - Prescription Management - Progress Notes - Remote Treatment Planning - Reporting & Statistics - Revenue Management - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management ## Integrations (13 total) - CTM - CallRail - Constant Contact - DialogTech - DialogTech Call Tracking - Formstack Forms - Gmail - Google Analytics 360 - LeadsBridge - Mailchimp - Microsoft Outlook - Telemetric - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Portal Software](https://www.capterra.com.sg/directory/30857/patient-portal/software) ## Related Categories - [Patient Portal Software](https://www.capterra.com.sg/directory/30857/patient-portal/software) - [Psychiatry Electronic Medical Records (EMR) Tools](https://www.capterra.com.sg/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software) - [Telemedicine Software](https://www.capterra.com.sg/directory/30949/telemedicine/software) - [Mental Health Software](https://www.capterra.com.sg/directory/30217/mental-health/software) - [Mental Health EHR Software](https://www.capterra.com.sg/directory/32510/mental-health-ehr-software/software) ## Alternatives 1. [BestNotes](https://www.capterra.com.sg/software/73807/bestnotes) — 4.5/5 (198 reviews) 2. [Alleva](https://www.capterra.com.sg/software/180899/alleva) — 4.5/5 (282 reviews) 3. [EHRYourWay](https://www.capterra.com.sg/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 4. [Sigmund Software](https://www.capterra.com.sg/software/69928/sigmund) — 3.6/5 (36 reviews) 5. [Qualifacts Insync](https://www.capterra.com.sg/software/144484/insync-emr) — 4.5/5 (392 reviews) ## Reviews ### "Just Ok for Nursing" — 3.0/5 > **Sarah** | *7 November 2024* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: As a nurse it is a fairly simple to use product. It looks modern and is not a "cluttered" program. > > **Cons**: Not a real "task list" like hospital EMR's have. I wish there were a home screen timeline of tasks. I wish that the screen did not refresh every time a PRN medication is selected. It would be so much faster to complete med pass if it just had check boxes for the PRNs and you could select multiple at one time. The program would make communicating between the entire care team easier if there were some types of notifications to the providers when notes were placed by nursing into the client's charts. Being able to input vital signs from the information page of the client's chart would be nice as to not have to click two pages to get there. > > Just ok but could use some improvement from a nursing point of view. ----- ### "Alyssa's Review of Kipu" — 5.0/5 > **Alyssa** | *7 June 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. I have used other EMR systems and they are not as use friendly. > > **Cons**: Nothing at all. Kipu is the easiest EMR system I've every used. ----- ### "Kipu Making Health Care More Sufficient" — 5.0/5 > **daniel** | *11 February 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using Kipu for our behavioral health documentation, and overall it has been a positive experience. The system is designed specifically for addiction and mental health treatment, which makes charting and treatment planning more straightforward compared to general EHR platforms. I appreciate the structured templates and the ability to customize notes to fit our workflow. > > **Cons**: There was a bit of a learning curve at first, but once the team became familiar with it, documentation became more efficient. It has helped us stay organized and maintain compliance. While no system is perfect, Kipu has been a reliable solution for our needs. > > Kipu is a secure software to use and one that keeps you updated. It has many options so you are not stranded. ----- ### "Good customization, high costs" — 3.0/5 > **Jacob** | *22 September 2025* | Mental Health Care | Recommendation rating: 4.0/10 > > **Pros**: Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing outstanding claims, making revenue cycle management more efficient for behavioral health practices. Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling practices to tailor workflows, forms, and interfaces to specific needs without significant limitations. > > **Cons**: Absence of a Dedicated To-Do List: The user interface lacks a straightforward to-do list feature. While there is a dashboard, it is somewhat buried and requires extensive filtering to display relevant information, failing to effectively remind users of tasks like missed notes or cosign requests. Disconnected Appointment and Documentation Integration: Calendar and appointment data do not automatically sync with documentation fields, such as date of service or time. This results in forms auto-populating with the current date and time, leading to manual corrections and added frustration during documentation. Challenging Treatment Plan Functionality: The built-in treatment plan tool is complex and not user-friendly, rendering it largely ineffective for practical use in a small practice setting. High and Fragmented Costs: Pricing is a major drawback, with multiple layered subscriptions (e.g., base, billing, and EMR) combined with per-item fees for claims, statements, ERAs, reminder texts, and more. For a practice with around 400 patients, this averaged $10,000 per month, which can be financially burdensome and feel like incremental nickel-and-diming. > > As a small behavioral health practice managing multiple clinical and pseudo-clinical roles for approximately 400 patients, Kipu provided valuable tools in billing and customization that supported our operational needs. However, the lack of intuitive task management and integration features often complicated daily workflows, requiring workarounds that reduced efficiency. The treatment plan module was particularly underutilized due to its complexity. Overall, while the system has targeted strengths, the escalating costs proved unsustainable, prompting us to evaluate alternatives despite the initial benefits in specific areas. ----- ### "used to be good, just not any more." — 1.0/5 > **Victoria** | *27 April 2026* | Alternative Medicine | Recommendation rating: 2.0/10 > > **Pros**: The support used to be great but has gotten much worse over time. I wish it was the old support representatives but we keep getting swapped around. > > **Cons**: Price. I feel like i'm getting hounded to pay more for more add-ons. Did they change owners or something? also why are there separate logins for the RCM and EMR??? and i heard the CRM is also a separate login. > > i just don't get why it's so confusing with different logins and bugs. support doesn't help out. i'm going to switch to bestnotes or something else idk. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.com.sg/software/156391/kipu-emr?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/156391/kipu-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data