---
description: Get detailed information about HoduCC and how it can help you meet your business needs. Learn more about HoduCC price, benefits, and disadvantages for businesses in Singapore.
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title: HoduCC Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

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> HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HoduCC?

HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Contact Management
- Dashboard
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Outbound Call Center
- Power Dialer
- Predictive Dialer
- Quality Management
- Queue Management
- Recording
- Reporting/Analytics

## Integrations (6 total)

- Bird
- Freshdesk
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Telemarketing Software](https://www.capterra.com.sg/directory/31034/telemarketing/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1755 reviews)
2. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (862 reviews)
3. [Amazon Connect](https://www.capterra.com.sg/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
4. [CallHippo](https://www.capterra.com.sg/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [uContact](https://www.capterra.com.sg/software/115213/ucontact) — 4.5/5 (81 reviews)

## Reviews

### "Reliable and Easy-to-Use Call Center Solution" — 5.0/5

> **Tom** | *12 March 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier.
> 
> **Cons**: Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive.
> 
> Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process.

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### "Excellent Omni Channel Contact Centre Solution" — 5.0/5

> **Ali** | *23 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having Omni channel contact centre. The platform giving the agent freedom to switch between channels and also taking breaks,
> 
> **Cons**: There could be always some improvement however nothing I can list as for now. We used custom reporting and that module fulfils our requirement for custom report
> 
> Using the new version of HoduCC for more than a year for a few project and everything went smooth so far

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### "HODUCC REVIEW." — 3.0/5

> **Sadat** | *13 March 2025* | Outsourcing/Offshoring | Recommendation rating: 6.0/10
> 
> **Pros**: VOICE BROADCASTING AND THE A GOOD INTERFACE
> 
> **Cons**: Some of the functions stop working overtime.
> 
> the experience hasn't been bad and i can rate it 6/10

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### "Underrated Contact Center APP" — 5.0/5

> **James** | *23 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What stands out most about HoduCC is its flexibility and depth as a contact center solution. It offers enterpise level features with affordability, features like skill-based routing, IVR, call recording, real-time analytics, and seamless integrations with Zoho and Salesforce, making it highly adaptable to different business needs. The multi-tenant architecture is especially valuable for scaling and managing multiple clients efficiently. I also appreciate its support for both inbound and outbound campaigns, including predictive dialing. The reporting capabilities provide actionable insights for performance optimization. Overall, HoduCC strikes a strong balance between advanced functionality and customization, making it a reliable platform for delivering efficient, data-driven customer engagement experiences.
> 
> **Cons**: The user interface, though functional, could be more intuitive and modern to improve agent and admin experience. Additionally, certain features such as advanced analytics.
> 
> My overall experience with HoduCC has been positive, especially in delivering a scalable and feature-rich contact center solution. The platform supports both inbound and outbound operations with capabilities like IVR, call routing, call recording, and real-time monitoring. Its multi-tenant architecture makes it suitable for service providers and growing businesses.

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### "The Mercedes Benz of Omnichannel Soutions" — 5.0/5

> **Billy** | *8 May 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: I loved the fact that AI has been incorporated; the sentiment analysis feature, to be specific, is a game-changer. And the pricing is just right.
> 
> **Cons**: The dashboard towards the left is a bit squeezed, giving the agent too little room to interact with the icons.
> 
> I love it overally. It is a smart solution; a Mercedes Benz at the price of a Toyota. The ease of configuration is also worth mentioning.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/156136/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/156136/HODUCC/> |
| en-AE | <https://www.capterra.ae/software/156136/hoducc> |
| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
| en-IE | <https://www.capterra.ie/software/156136/hoducc> |
| en-IL | <https://www.capterra.co.il/software/156136/hoducc> |
| en-IN | <https://www.capterra.in/software/156136/hoducc> |
| en-NZ | <https://www.capterra.co.nz/software/156136/hoducc> |
| en-SG | <https://www.capterra.com.sg/software/156136/hoducc> |
| en-ZA | <https://www.capterra.co.za/software/156136/hoducc> |
| es | <https://www.capterra.es/software/156136/hoducc> |
| es-AR | <https://www.capterra.com.ar/software/156136/hoducc> |
| es-CL | <https://www.capterra.cl/software/156136/hoducc> |
| es-CO | <https://www.capterra.co/software/156136/hoducc> |
| es-CR | <https://www.capterra.co.cr/software/156136/hoducc> |
| es-DO | <https://www.capterra.do/software/156136/hoducc> |
| es-EC | <https://www.capterra.ec/software/156136/hoducc> |
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| es-PE | <https://www.capterra.pe/software/156136/hoducc> |
| fr | <https://www.capterra.fr/software/156136/hoducc> |
| fr-BE | <https://fr.capterra.be/software/156136/hoducc> |
| fr-CA | <https://fr.capterra.ca/software/156136/hoducc> |
| fr-LU | <https://www.capterra.lu/software/156136/hoducc> |

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