---
description: Get detailed information about CleverTap and how it can help you meet your business needs. Learn more about CleverTap price, benefits, and disadvantages for businesses in Singapore.
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title: CleverTap Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# CleverTap

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> world's \#1 retention cloud empowering digital consumer brands to increase customer retention and lifetime value
> 
> Verdict: Rated **4.4/5** by 59 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CleverTap?

CleverTap is built for B2C brands and used by teams responsible for retention, growth, engagement. That includes marketing, product, growth, retention, teams across multiple industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 59 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CleverTap
- **Location**: Sunnyvale, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Fixed monthly pricing with no hidden charges. Our customized plan is tailored to suit your unique growth needs.&#10;&#10;CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Bahrain, Brazil, Canada, China, Egypt, Germany, India, Indonesia, Israel, Japan, Kuwait, Oman, Qatar, Saudi Arabia, Singapore, South Africa, Türkiye, United Arab Emirates, United Kingdom and 1 more

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- App Notifications
- Behavior Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Tracking
- Channel Management
- Cohort Analysis
- Communication Management
- Conversion Tracking
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Templates
- Dashboard
- Drip Campaigns
- Dynamic Content
- Email Management
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Funnel Analysis
- In-App Events Tracking
- Landing Pages/Web Forms
- Marketing Automation
- Multi-Campaign
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Personalization
- Push Notifications
- ROI Tracking
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Retention Tracking
- SMS Notifications
- Segmentation
- Social Marketing
- Template Management
- Third-Party Integrations
- Web Notifications
- Website Analytics
- Website Visitor Tracking

## Integrations (7 total)

- Adobe Commerce
- Gmail
- Google Ads
- SendGrid
- Shopify
- Twilio
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mobile Analytics Software](https://www.capterra.com.sg/directory/30936/mobile-analytics/software)

## Related Categories

- [Mobile Analytics Software](https://www.capterra.com.sg/directory/30936/mobile-analytics/software)
- [Marketing Analytics Software](https://www.capterra.com.sg/directory/31018/marketing-analytics/software)
- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)
- [Push Notifications Software](https://www.capterra.com.sg/directory/30969/push-notifications/software)
- [Mobile Marketing Software](https://www.capterra.com.sg/directory/31308/mobile-marketing/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6966 reviews)
2. [Braze](https://www.capterra.com.sg/software/155423/appboy) — 4.7/5 (168 reviews)
3. [EZ Texting](https://www.capterra.com.sg/software/145848/ez-texting) — 4.4/5 (245 reviews)
4. [Xtremepush](https://www.capterra.com.sg/software/151231/xtremepush) — 4.5/5 (55 reviews)
5. [Intercom](https://www.capterra.com.sg/software/134347/intercom) — 4.5/5 (1132 reviews)

## Reviews

### "It enables us to find the right path to deliver campaigns to customers" — 5.0/5

> **Sara** | *26 July 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: CleverTap is considered the best campaign design tool because of its easy-to-edit templates that make it quick to formulate and launch targeted campaigns across different communication channels. I love CleverTap because it enables us to seamlessly choose roadmaps and manage diverse customer segments efficiently. CleverTap provides the visualization tools needed to manage customer relationship continuity, as the retargeting function within a specific time frame contributes to enabling us to get customers’ attention, and capture important data full of details that we need.
> 
> **Cons**: No negatives, but I like the enhancement of CleverTap’s ability to direct across social media and capture more data.
> 
> With CleverTap, we have avoided the possibility of useless campaigns, because the campaigns we create with it are designed and sent in line with the correct communication channels used by the targeted customers.

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### "The perfect communications platform for all our marketing needs" — 5.0/5

> **Anirban** | *8 January 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The segmentation and targeting across multiple platforms like SMS, WhatsApp, Push Notifications is very easy to use and also very accurate. Multiple vendors are supported for SMS, WhatsApp, Email and RCS, allowing us to choose from the most cost-effective solutions, and also track data across all sources through callback reports.
> 
> **Cons**: The push notification delivery rates in CleverTap are somewhat low for Android devices manufactured by certain Chinese mobile companies. This leads to low effectivity of push notifications and increased reliance on costlier channels like SMS and WhatsApp.
> 
> With CleverTap, we can not only send communication but we also actively use it to build segments, save those and plan marketing budgets effectively even before executing the campaigns.

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### "Best Customer Engagement Platform" — 5.0/5

> **Verified Reviewer** | *12 March 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: - I loved segmentation section in clevertap&#10;- I used for mobile applications, integration with BE. \&amp; mobile is too easy&#10;- Promoting using inapp notification \&amp; push notification is quite easy&#10;- Text Messaging chat &#10;- Marketing campaign handling &#10;- User Behaviour Analysis
> 
> **Cons**: - I loved everything in clevertap, i am the user from last 5 years , clevertap helps me alot in custom behaviour analysis
> 
> Best Customer Engagement platfrom for product.  handling notification, marketing campaign handling , Native Display handling

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### "THIS COMPANY SCAMED ME" — 1.0/5

> **Kim** | *5 May 2024* | Apparel & Fashion | Recommendation rating: 0.0/10
> 
> **Pros**: I was hired to work for this company on the back end clicking a button for pre written positive 5 star reviews for products. I was to do 120 clicks a day and I would be paid to do this.
> 
> **Cons**: I was told there would be what was called lucky orders and I would earn 20Xs the commission. When this happened I was to pay for the lucky order and I would be paid back my money once the 120 clicks were done. My first lucky I had to pay out 6,900.00 my second lucky came and they want me to pay out 10,100.00. I can not afford to pay this amount and I’m told that if I do not, the current 10,000 I have already put in, I will not get back. This is a total scam. I’m into it for 10,000.00 USD, but I’m from Canada so that 13,500.00 they owe me and will not pay me. My Trainer \[sensitive content hidden\] should be held responsible as well as the customer service girl \[sensitive content hidden\]. I wish I could attach pictures of the hogwash they are feeding me. DO NOT TRUST THIS COMPANY, they will steal your money and run with it and get nothing In return. I will be starting a formal investigation tomorrow with the local police in my area. Learn from my mistake and stay clear or Clever Tap.
> 
> This has been a horrible experience, in a 4 day time span. They have scammed me and they should not be able to do this to people.

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### "Very happy switching over to CleverTap" — 5.0/5

> **Alex** | *5 January 2026* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: CleverTap has so much functionality, I especially like the ease of use of journeys where you can set up automated systems for engaging with your customers.
> 
> **Cons**: I don't have anything negative to say about CleverTap, they have been much better than the previous solution we were using.
> 
> I use CleverTap for data analysis, engaging with our customers, and improving our product experience.

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## Links

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