Square Point of Sale

Easy to set up, reliable, and with the features I need in my business!

Comments: I set up Square after researching other options when I launched my business 4 years ago, and have been pleased with the choice ever since. I have considered other options since then but keep sticking with Square since they truly have what I need, and the time cost of switching has never been worth it to me.

Pros:

The most important aspect of Square Point of Sale is the ability to set up monthly, quarterly, and annual recurring invoices. Its shocking other solutions don't offer this, or only offer it at VERY high levels of monthly investment. This is a user-friendly solution for my business and is easy to understand, set up, and get rolling right "out of the box."

Cons:

The address book makes it a bit tough to set up the clients as a business, it's a bit more geared to selling to consumers. But I've been able to create a workaround to make it work for me (business name in one of the name fields). I also really would like to integrate Square better with QuickBooks but I think QB is the problem - QB is notoriously difficult to work with (VERY difficult!).

Square is easy to deploy, and makes POS a breeze.

Comments: I am happy with Square POS. And I recommend it for any mobile consumer services company. Ease of use, set up and customer service is great!

Pros:

Easy set up. The set up tools were not distracting, had a way to see where you are in the process, so you don't miss anything. Ease of deployment. My employees are of varying ages and tech experience. This product was easy to teach to my users. Clients know the name Square. They trust their information is secure. They are also impressed with the NPC ability to tap to pay with our phones.

Cons:

The readers may not be necessary. I thought at the time of setup that I needed 5 readers, so I could have saved myself an initial investment. We are a fully mobile company, so our POS is on our phones. The NPC capability makes the (occasionally glitchy) readers obsolete.

Square point of service

Comments: I use it daily for my job and it works very well, user friendly

Pros:

User friendly, clients like how well it works and nice to review afterwards

Cons:

Nothing it works great, I have zero complaints with this system

Stopped Charging

Pros:

It is quite handy and fast, but then it

Cons:

I have a small business. I bought the square reader machine last year for around $50, in Feb 2023. After almost one year and a half, the machine does not charge and I have to keep it connected to electricity all the time. This will cost me more than its price, and if I buy it again, I will have to pay $65. It looks like I have to purchase it again, but not happy that the machine stops working properly in less than two years.

Company could be great but lost desire.

Comments: I’ve been using Square for 6 years now and like almost everything about it except the lack of pre-authorization on credit cards. The company has been promising this feature for the 6 years I’ve been with them but has yet to come through. Other than that I have been mostly happy. Customer service is lacking but that seems common with all companies these days. In the end they usually solve the problem, just takes several phone transfers. This could be a great company but they seemed to have lost the fire that they had when they started.

Pros:

System is affordable and fairly straight forward to use. There are lots of features that work well together.

Cons:

No pre-authorization of credit cards so you have to hold cards behind bar. This is a real problem on busy nights.