--- description: Get detailed information about FeedbackExpress and how it can help you meet your business needs. Learn more about FeedbackExpress price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FeedbackExpress Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [FeedbackExpress](/software/154856/feedbackexpress) # FeedbackExpress Canonical: https://www.capterra.com.sg/software/154856/feedbackexpress Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/154856/feedbackexpress?page=2) > Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. > > Verdict: Rated **4.6/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FeedbackExpress? Cloud-based feedback solution that helps large amazon sellers automate product reviews and seller feedback management with notifications, email templates and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 16 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FeedbackExpress - **Location**: Derry, UK - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Feedback Management - Negative Feedback Management ## Support Options - Chat ## Category - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) ## Alternatives 1. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 2. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [Broadly](https://www.capterra.com.sg/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 4. [Experience.com](https://www.capterra.com.sg/software/178112/socialsurvey) — 4.7/5 (89 reviews) 5. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) ## Reviews ### "Good service and support but a bit pricey" — 5.0/5 > **Evgeni** | *20 February 2019* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Ability of filter marketplaces, ASINs and types of reviews. > > **Cons**: Pricing. It would make sense to prorate pricing not by ranges but by actual messages used. ----- ### "Amazon reviews made easy" — 4.0/5 > **Verified Reviewer** | *19 January 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I have used FeedbackExpress, FeedbackFive, and a couple other Amazon review management tools so this isn’t the first tool that I used. FeedbackExpress has some notable features that other tools don’t have and this is what makes it an Amazon merchant’s first love. 1. Supports several Amazon marketplaces, I guess all of them. 2. You can use it to generate more reviews by sending emails to customers. 3. Comes with 30-days free trial. > > **Cons**: Needs more features. As of now, its primary focus is on making buyers leave a review. What if the review is negative? It should add more features and analytics that will let users manage feedback. > > If you sell on Amazon, you should get FeedbackExpress to get initial reviews from your buyers to improve sales. ----- ### "Their software is not working Properly" — 2.0/5 > **Sam** | *7 November 2018* | Consumer Goods | Recommendation rating: 3.0/10 > > **Pros**: Dashboard is ok not bad you can see your feedbacks emails performance etc. > > **Cons**: Easy to use but, the software is not working properly for example when you schedule a campaign to send emails the feedbackexpress doesn't follow your schedule time it just send randomly. Or when you choose the asin to exclude from campaign it doesn't exclude all the time > > Terrible I won't suggest or use it again ----- ### "Customer Support Non Existent" — 5.0/5 > **Chris** | *25 October 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Pros**: The software is great and does what it says on the tin... but it's very pricey. > > **Cons**: Customer support... once they were on a road map to sell the company, they failed to answer the phone and ignored emails. I've not even been able to get legally obliged VAT invoices off these guys, meaning it's costs me an additional 20% too\! > > Started great, ended dreadful. Wouldn't recommend. ----- ### "Great software" — 5.0/5 > **Verified Reviewer** | *24 September 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It works. Saves me time and I get more feedback and reviews than before. > > **Cons**: Nothing I don't like so far. Looking forward to see what they have planned for future. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/154856/feedbackexpress?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/154856/feedbackexpress) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data