--- description: Get detailed information about CaseWorthy and how it can help you meet your business needs. Learn more about CaseWorthy price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CaseWorthy Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [CaseWorthy](/software/154789/caseworthy) # CaseWorthy Canonical: https://www.capterra.com.sg/software/154789/caseworthy Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/154789/caseworthy?page=2) > Case management solution supporting human service agencies to manage client services \& evaluate program effectiveness \& impact. > > Verdict: Rated **4.4/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CaseWorthy? Health \& Human Services Govt Agencies, HMIS \& Housing, Veterans, Refugees, Employment, Education, Victims Services, Domestic Violence, Child Family Srvcs, Senior Srvcs, Multi-Service, Meal Delivery ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 44 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CaseWorthy - **Location**: Salt Lake City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: (Free Trial) - **Pricing Details**: CaseWorthy is a scalable, configurable solution, therefore services pricing can vary due to the needs of each organization. Software licenses are user-based. Schedule a demo and request full pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Dominican Republic, United States ## Features - Activity Dashboard - Appointment Management - Billing & Invoicing - CRM - Case Management - Case Notes - Client Management - Communication Management - Contact Management - Document Management - Donor Management - Event Management - Forms Management - Goal Setting/Tracking - Grant Management - Member Database - Membership Management - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling - Time Tracking ## Integrations (8 total) - Docusign - Flexmonster Pivot Table - Microsoft Power BI - MySQL - ServTracker - TinyMCE - Twilio - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Human Services Software](https://www.capterra.com.sg/directory/30660/human-services/software) ## Related Categories - [Human Services Software](https://www.capterra.com.sg/directory/30660/human-services/software) - [Charity Software](https://www.capterra.com.sg/directory/30805/nonprofit/software) - [Social Work Case Management Software](https://www.capterra.com.sg/directory/31462/social-work-case-management/software) - [Nonprofit CRM Software](https://www.capterra.com.sg/directory/31515/nonprofit-crm/software) - [Patient Case Management Software](https://www.capterra.com.sg/directory/30590/patient-case-management/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.com.sg/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.capterra.com.sg/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Neon CRM](https://www.capterra.com.sg/software/102088/neoncrm) — 4.3/5 (613 reviews) 4. [Bloomerang](https://www.capterra.com.sg/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.com.sg/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Reviews ### "Caseworthy is not nearly as customizable as advertised" — 1.0/5 > **Raven** | *23 May 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: It does seem like it secures the privacy of the data, but the developers were very difficult to work with. > > **Cons**: The inflexibility of the developers. When we were beta testing, I would go to meetings with them with about 15 things that I needed to change to make it work for us. We would get about halfway through with one or tow of them and then the developer acted like we were finished. It was very difficult to get them to listen. The changes we were asking for were very basic. > > When things were not working, the devlopers kind of just blew it off. For example the calendar is not editable. To make changes to it, it would duplicate the calendar event and leave the old one in place. When we asked the developer to fix it, she told us that we just have to keep track of which one was the accurate event and there was nothing she could do about it. The other thing is that we work in homeless services and our clients often use aliases. We asked if an alias box could be added to the client demographics and have the client files be searchable that way, they told us no, they could not do that. These are just a couple of the many examples of how difficult it was for us working with them. ----- ### "Efficient case management software" — 5.0/5 > **Jeanette** | *22 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like that CaseWorthy is user friendly and easy to navigate. It makes my job of data reconciliation efficient and easy. > > **Cons**: I don't have any negative things to say about CaseWorthy. Anytime that our team has had an issue arise, customer support has been helpful in fixing the problem. > > CaseWorthy has been a game changer compared to our last case management software\! It has streamlined our client data management tenfold. ----- ### "We Love CaseWorthy" — 5.0/5 > **Ashley** | *6 November 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: There is a lot to love but most of all we love how easy it is to customize. I have very little technical background and am able to create lists and fields with ease. We also love the scan card function\! It helps keep our facilities safe and our outputs accurate. > > **Cons**: There can be a lot of navigating and clicks to get somewhere. > > We have been with CaseWorthy since 2012 and have had a great partnership. We needed a software that would grow as we grew and they have definitely delivered. There is an abundance of functionality that truly helps our staff stay organized, efficient, and accountable. Our development team also appreciates the copious amount of data we are able to deliver that helps showcase what our organization does. We are very thankful for CaseWorthy\! ----- ### "If you want to have evidence driven service, then CaseWorthy is the Best." — 5.0/5 > **Peter** | *24 January 2017* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Flexibility, staff support, built in features and reports (thousands of them), vendor maintains many common required reports for funder requirements. Security, role assignment, ability to add multiple organizations, etc. the list goes on. > > **Cons**: They would benefit from investing in documentation and written training materials. Training is via online meeting, and in person meetings. Documentation would be nice, so you could refer back to it. Likely the product is expanding and improving so fast, that it is difficult to keep up with written training materials. > > I used this very site (Capterra) to vet 42 or so products. After several months and elimination rounds, CaseWorthy emerged as the clear leader. I have designed and used primary data collection systems for 26 years, helped many non-profits "work-around" the limitations in their off-the shelf software products. Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create work-arounds with CaseWorthy. CaseWorthy is a different level of architecture, the design is uniquely flexible and expandable. You can add almost anything you can imagine, most likely without having to go back to the vendor or pay anything additional. Flexibility is great, but what is even better is a system that has been the beneficiary of all that have come before (CaseWorthy incorporates lessons learned from every aspect of every customer for the benefit of all). Off the shelf this system is probably 80% ready for exactly what you need, which can get you up and running quickly. The best decisions are based on data, CaseWorthy was designed to connect your services to the outcomes, so you can tell which work and which do not, allowing you to focus likely limited resources where they will be most effective. If you have a complex organization, setup may take several months to be complete. Having knowledge of SQL reporting and relational database design will be very helpful. If you are big enough, you will eventually need desktop support on staff, and likely a reporting specialist to analyze and report so you can take full advantage of all that evidence. I highly recommend CaseWorthy. ----- ### "Fighting Poverty in Idaho" — 4.0/5 > **Tawnya** | *4 December 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Some CSBG Managers shrunk time spend on the CSBG Annual Report from two weeks to two days. We processed over 35,000 LIHEAP payments in four months. Working with CaseWorthy, we built an interface from the database, to the Idaho Department of Health and Welfare to process LIHEAP checks. This reduced double-entry and improved efficiencies for users and community members receiving the benefits. > > **Cons**: It is very customize-able, which we all know can be a blessing and a curse. Customizations created at implementation or before current staff started are challenging to find, understand, and learn. Customizations are challenging to track and manage during upgrades, because customized forms, fields, workflows, etc, are essentially not upgraded and may break after an upgrade, requiring a 'fresh' customization from the upgraded baseline form, field, or workflow. > > We have loved building our knowledge in customizing the database, and using CaseBot to harvest data the way we want. In three years, we've had at least five Customer Account Managers, all with different levels of influence and skill to resolve issues and teach their product. The account manager experience definitely impacts the overall experience. Currently \[SENSITIVE CONTENT HIDDEN\] is our account manager and we have been very satisfied with not only the efficiency of issue-resolution, but the details he shares about the resolution that will help us in the future. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/154789/caseworthy?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/154789/caseworthy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data