--- description: Get detailed information about Elium and how it can help you meet your business needs. Learn more about Elium price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elium Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Elium](/software/154732/elium) # Elium Canonical: https://www.capterra.com.sg/software/154732/elium Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/154732/elium?page=2) > Elium brings AI-powered knowledge management to global operations or customer services. Integrated, secure, flexible and scalable. > > Verdict: Rated **4.8/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Elium? Elium targets mid-to-large organisations seeking an easy-to-use, integrated, secure, flexible and scalable knowledge management platform for their customer services or global operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 41 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Elium - **Location**: Mont-Saint-Guibert, Belgium - **Founded**: 2008 ## Commercial Context - **Starting Price**: €15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Elium provides three subscription plans publicly available on our website. The team plan is available as of 15 euros/user/month and made easy with a simple credit-card based payment. It offers unlimited spaces and content, personalizable structure and templates, together with online support. The Corporate plan is available at 20 euros/user/month and gives you access to advanced group management features, onboarding services and additional enterprise security features like the Single-Sign-On. Finally, the Enterprise plan includes all features of the corporate plan and provides enhanced options such as an unlimited number of administrators, custom branding and domain name, unlimited API access, priority support and access to professional services. Estimations are available upon demand. Reach out to someone in our team for more information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, China, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Latvia, Luxembourg, Malta, Mexico and 16 more ## Features - @mentions - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Approval Process Control - Archiving & Retention - Benchmarking - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Data Visualization - Discussions/Forums - Document Management - Email Management - Employee Directory - Feedback Management - Full Text Search - Knowledge Base Management - Knowledge Management - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-Channel Distribution - Multi-Language - Notes Management - Presentation Tools - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Task Management - Text Editing - Third-Party Integrations - User Management - Version Control - Workflow Management ## Integrations (11 total) - Google Docs - Google Drive - Intercom - Microsoft 365 - Microsoft SharePoint - Microsoft Teams - Okta - OneDrive - Salesforce Service Cloud - Slack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software) - [Productivity Software](https://www.capterra.com.sg/directory/30968/productivity/software) - [Enterprise Content Management Software](https://www.capterra.com.sg/directory/31079/enterprise-content-management/software) - [Internal Communication Software](https://www.capterra.com.sg/directory/31543/employee-communication-tools/software) - [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software) ## Alternatives 1. [Confluence](https://www.capterra.com.sg/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.capterra.com.sg/software/1167/sharepoint) — 4.4/5 (5413 reviews) 3. [Guru](https://www.capterra.com.sg/software/145390/guru) — 4.8/5 (639 reviews) 4. [Notion](https://www.capterra.com.sg/software/186596/notion) — 4.7/5 (2709 reviews) 5. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5059 reviews) ## Reviews ### "Smart, Scalable, and Simple to USE: A Platform That Works for Contributors, Consumers, and Admins Alike" — 5.0/5 > **Cathal** | *30 May 2025* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: It is an easy to use platform for the user who is consuming content, the person who is uploading or contributing the content as well as the Administrators. The multi language capability is important when it is being used with global teams. The Answers AI module that was launched this year is very useful in helping summarise data within a large database like ours. > > **Cons**: As with any platform, aligning new features with out business needs is an ongoing, rewarding challenge. > > The Elium team are very responsible to queries and offer sound advice on implementation as well as ongoing advice and support on how to best leverage the capabilities the platform has and the new features and capabilities that they are constantly adding. ----- ### "Elium: Experience Review after 3 Years" — 5.0/5 > **Ricardo** | *26 February 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: - Overall great user experience and interface, making the platform very easy to understand and navigate; - Their customer support is very responsive and they have good community engagement (2 gatherings per year to share KM best practices with other clients); - Effective tools for seamless content management; - Compatibility with MS365 files; - Great search engine. > > **Cons**: - Not having an option to unpublish content (and turn into a draft again). - It would be also nice to have an option to create buttons to embed CTAs in the stories. > > The overall experience with elium is great. The platform has been up for 3 years now, and the acceptance is unanimous. 91% of our employees are active users, and they are highly satisfied with the platform. ----- ### "Bringing knowledge to life and making information easily accessible" — 5.0/5 > **Line** | *16 May 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: The content creation interface is very intuitive and easy to use. Highlighting content, either by featuring it on the homepage or distributing it via email, is a real advantage for a communicator like me\! > > **Cons**: Being required to use the Microsoft 365 environment (group tool), better integration of Teams, SharePoint, and Viva Engage would be a valuable addition. Additionally, a graphic redesign of the "spaces" view and/or the tab-based layout in the left navigation bar, starting from the homepage, would provide a smoother navigation experience. > > I have been working with the Elium solution and its teams for seven years now. The platform evolves with the times and our needs. User feedback remains at the core of future developments. Additionally, user groups are always insightful: they provide a clear understanding of the platform's direction, allow us to learn about ongoing developments, and inspire new ideas to improve our content and ways of working. ----- ### "6 years of using Elium" — 5.0/5 > **Julie** | *26 April 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers\! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement\! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier. > > **Cons**: Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before. > > My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts. ----- ### "Great tool to share inside our company" — 4.0/5 > **Verified Reviewer** | *4 December 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform. > > **Cons**: I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like. > > We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/154732/elium?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/154732/elium) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data