Brushfire

Brushfire

by Brushfire Technology

Who Uses Brushfire?

Brushfire Online is the virtual platform for the church, non-profits, and secular organizations We're proud to partner with organizations around the world!

What Is Brushfire?

At Brushfire, its our goal to be the go-to ticketing and registration platform our clients deserve. We strive to facilitate successful events around the world by providing great software and service that never stops improving for the church, non-profits, and secular organizations. From assigned seat ticketing, general admission, and support for types of events, we think well be a good fit for you.

Brushfire Details

Brushfire Technology

https://brushfire.com/

Founded 2003

Brushfire Pricing Overview

Brushfire does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Brushfire Features

Event Management Software
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Barcode / Ticket Scanning
Concessions Management
Customer Data Management
Employee Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Promotions Management
Season Tickets
Seating Map
Ticket Brokering
Ticket Reservations
Website Management

Brushfire Reviews

Showing 5 of 113 reviews

Overall
4.7/5
Ease of Use
4.4/5
Customer Service
4.8/5
Features
4.5/5
Value for Money
4.6/5
Gary C.
Assessment and Operations Director
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/11/2019

"Awesome customer service that backs up a great product"

Pros: Easy to setup as the Brushfire staff are always on hand to help
Exactly what we need for our event planning

Cons: Any problems I have had with it, customer service have always found a good soloution.

Vendor Response

by Brushfire Technology on 18/12/2019

Thanks for the kind words Gary!

  • Reviewer Source 
  • Reviewed on 19/11/2019
Mikel H.
Marketing Director
Religious Institutions, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/12/2019

"Absolutely Incredible."

Comments: My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!

Pros: I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.

Cons: I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!

Vendor Response

by Brushfire Technology on 18/12/2019

Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!

  • Reviewer Source 
  • Reviewed on 17/12/2019
Christina L.
She Rises Conference Director
Religious Institutions, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 18/05/2017

"We love Brushfire's customer service, and report features, interface isn't the easiest for customers"

Comments: We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.

Pros: Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage

Cons: Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.

  • Reviewer Source 
  • Reviewed on 18/05/2017
Brandon H.
Youth Pastor
Religious Institutions, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/04/2020

"Easy Event Registration"

Comments: We use Brushfire for all of our camps, retreats, and other events with costs associated.

Pros: Brushfire makes it extremely easy for people to register for events as well as manage those registrations and communicate with registrants.

Cons: Setting up registrations is deep and can be complicated with a pretty steep learning curve. However, there is excellent customer support that can help users through the process.

Vendor Response

by Brushfire Technology on 01/05/2020

Thanks for the kind words! We're looking forward to partnering with you and all of your events!

  • Reviewer Source 
  • Reviewed on 30/04/2020
Beth G.
Operations Director
Religious Institutions, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/12/2019

"Why we switched to Brushfire"

Comments: The customer service has been excellent. Thank you, Johan!

Pros: The integration of registration form and payment platform was seamless.

Cons: We had to rely on someone else to set up the initial registration form, so the timing was a bit out of our hands. However, the response time has been extremely good.

Vendor Response

by Brushfire Technology on 18/12/2019

Beth, thank you for the kind words. Stay tuned for updates to the event setup process!

  • Reviewer Source 
  • Reviewed on 17/12/2019