--- description: Get detailed information about Salesforce Field Service and how it can help you meet your business needs. Learn more about Salesforce Field Service price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Field Service Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [Salesforce Field Service](/software/153526/field-service-lightning) # Salesforce Field Service Canonical: https://www.capterra.com.sg/software/153526/field-service-lightning Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/153526/field-service-lightning?page=2) > Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. > > Verdict: Rated **4.3/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Field Service? The tool is designed for field service operations, mobile workforce management, dispatch management, asset management, and customer service management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 33 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It offers a 30-day free trial. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, United States, Vietnam ## Features - Alerts/Notifications - Billing & Invoicing - Calendar Management - Collaboration Tools - Contact Database - Contract/License Management - Customer Database - Customer Management - Customizable Templates - Delivery Tracking - Dispatch Management - Document Management - Electronic Signature - Forecasting - Fuel Management - GPS - Inventory Management - Invoice Management - Job Management - Job Scheduling - Job Tracking - Live Driver Tracking - Maintenance Scheduling - Mobile Access - Online Time Clock - Order Management - Payment Collection in the Field - Performance Metrics - Preventive Maintenance - Quotes/Estimates - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling - Self Service Portal - Service History - Status Tracking - Supply Chain Management - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.capterra.com.sg/directory/30059/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.capterra.com.sg/directory/30059/service-dispatch/software) - [Field Service Management Software](https://www.capterra.com.sg/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.com.sg/directory/30107/hvac/software) - [Manufacturing Execution Software](https://www.capterra.com.sg/directory/30033/manufacturing-execution/software) - [Work Order Software](https://www.capterra.com.sg/directory/30785/work-order/software) ## Alternatives 1. [FieldPulse](https://www.capterra.com.sg/software/153475/fieldpulse) — 4.6/5 (411 reviews) 2. [BuildOps](https://www.capterra.com.sg/software/194155/buildops) — 4.5/5 (151 reviews) 3. [Jobber](https://www.capterra.com.sg/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [ServiceTitan](https://www.capterra.com.sg/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.capterra.com.sg/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "The Best Field Service Platform" — 5.0/5 > **Balamurugan** | *31 January 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Salesforce FSL helps our team to provide solution for end customers with its AI driven scheduling \& Optimization. Further, it helps to track the work orders by using service reports. Overall I like the Mobile app since its really helps the technicians to track their orders. > > **Cons**: Sometimes the mobile app crashers and it affects the technicians to complete their orders on time. > > I have a total of 2.5 years experience in Salesforce Field Service ----- ### "Salesforce Field Service excellent Customer Support for Business and value for money" — 5.0/5 > **Dionne Joy** | *22 December 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is great for customer support, easy to use and provide updates and improvements. Great value for money for business, provides invoice and estimate also fix bugs and issues. > > **Cons**: My least like was the learning stage, Salesforce is super excellent for customer support and easy to use for everyone. providing great invoicing. > > My overall experience with Salesforce has been amazing, the ability to connect with everyone. Excellent customer support for business and provide value for money. ----- ### "Easy to use and deploy across multiple teams\!" — 5.0/5 > **Lance** | *31 October 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use. Great value for the money and allows multiple teams to collaborate. Can be buggy at times but never dead in the water. > > **Cons**: Sometimes the amount of updates needed for our techs is a bit overwhelming. They are easily frustrated > > Very good\! Easy to use across all departments and outstandingly easy to deploy across teams as a whole ----- ### "Great software" — 5.0/5 > **Rashvinder** | *20 March 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I loved when I could find all the history for transaction at one place and can find so many different ways like phone number, name etc.. > > **Cons**: i can not think of anything about least favorite feature. ----- ### "Great platform for field management and customer connection" — 4.0/5 > **Verified Reviewer** | *15 August 2025* | Capital Markets | Recommendation rating: 8.0/10 > > **Pros**: One platform for employee productivity, field management and customer info management. Also able to download data into spreadsheet > > **Cons**: Lack of full training and ability to generate analysis using AI. The price is but expensive as well ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/153526/field-service-lightning?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/153526/field-service-lightning) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data