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What Is Connecteam?

Connecteam’s employee management app helps you save time and automate your entire business on the go. Made specifically for non-desk teams, you can streamline all daily operations, like employee scheduling, attendance tracking, training, task management, and payroll administration, from one user-friendly app.
The app also helps boost team engagement and create a positive company culture with communication tools, rewards features, and customizable surveys.
Connecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!

Who Uses Connecteam?

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Connecteam Software - Connecteam employee profile
Connecteam Software - Connecteam clock in/out
Connecteam Software - Connecteam scheduled work
Connecteam Software - Connecteam group chat
Connecteam Software - Connecteam complete forms

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Reviews of Connecteam

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Omer
Omer
CEO in UK
Verified LinkedIn User
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Simply the best

5.0 3 weeks ago New

Comments: Just superb.
I have been using and implementing Connecteam for a decade, in organizations as small as 8 employees, and as large as 400 in Hospitality - and cant recommend them enough!

Pros:

Connecteam product is top notch, very intuitive. Tech support is first class And the continous product improvments are inspiring.

Cons:

New pricing is a bit tricky, and could be more forgiving. However, the free option is good at small scale

Liss
Sales in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Connecteam, A Nice Solution

5.0 3 weeks ago New

Comments: Very positive overall experience. We've been using Connecteam for years as a timeclock, information database, and communication.

Pros:

Connecteam is always innovating and keeping their clients up to date. They offer great options to delivery information to our teams and keeping everyone on the same page.

Cons:

Sometimes read messages will show as unread when loading. Certain knowledge base formats don't load properly or quickly.

Anna
Admin Assistant in US
Insurance, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Could have been a great tool

2.0 3 weeks ago New

Comments: Irritating and disappointing. I was looking for a one-stop solution for our PTO management, as well as onboarding of new employes. When initially signing up I was told that I was going to be able to create detailed re-usable task lists, something I planned to use to onboard new employees. Turns out what I wanted to be able to do is not actually possible on this platform. I'm temporarily stuck here as I look for something else.

Pros:

Has a nice app and a nice interface for desktop use.

Cons:

Constantly, daily, trying to do things only to have a pop up tell me how much more money I'd have to pay in order to unlock that functionality. There is far too much locked out... such as the ability to copy something, or the ability to turn off sending something to the entire organization. It is a constant irritation to be trying to make something work only to have these demands for more money thrown in your face over and over again.

Natalie
Office Manager in UK
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A one stop shop solution for businesses needing HR, payroll and communication

5.0 2 weeks ago New

Comments: Excellent! We can't believe how we managed before.

Pros:

The variety it provides. We are able to use it as a full HR software, payroll assistance, and communication tool for providing site staff access to documents and forms all available on their mobile phones.

Cons:

Sometimes archived staff appear on the time clock, but this is very rare and usually rectifies itself by the next day.

Samuel
President in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Connecteam, an all in one solution

5.0 last week New

Comments: Overall has been amazing, creates way less work for us.

Pros:

It’s an all in one product for our cleaning company. We were able to eliminate 3 other softwares to just Connecteam.

Cons:

I wish when we schedule people we could see the projected cost of the schedule. Basically add in next to where it says how many hours the employee is working, also list their wage cost for that selected time period.

Rob
General Manager in Canada
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great business platform

5.0 last week New

Comments: Connecteam is a great addition to our business and day to day operations. There are many features we have chosen not to utilize but I can see if being a great asset for other businesses. We mainly use the platform for communication, scheduling and reporting.

Pros:

I love how customizable this platform is. You can really mold it to your business. I love that even the app can load your company logo to really feel like it's built for your business.

Cons:

a lot of what I disliked about Connecteam has been fixed in updates through the years of using the platform. There isn't much I can say I don't like.

Vicky
General Manager in US
Sports, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simplifies work flow and simple to use.

5.0 last week New

Comments: Connecteam is a great platform for our company. We operate multiple venues and things like being able to see who is clocked in is vital for us. Connecteam is easy to use, and provides multiple uses for our company, simplifying our workflow. It makes my job easier, as there is less bouncing around to different software.

Pros:

Ease of use and versatility. Continued improvement. Ability to use on phone and computer. Being able to do so many different things including schedule, time clocks, training, completing forms and more in one place simplifies my work life.

Cons:

Would like to be able to link easily to a Gusto account that has multiple companies to be able to import timesheets easily

Andrew
Commercial Cleaning in US
Facilities Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great value!

4.0 2 weeks ago New

Comments: We ditched Jobber for Connecteam, and I've realized they had some features that were really helpful for our commercial cleaning business (and lacked many as well which prompted the switch). For instance, the separate client files that Jobber had, that kept all of the client’s data, activity, and history in was really great for our line of work. It would be nice to allow the ability for our team to clock into a job AFTER it's scheduled end time because our cleaners typically do not have a firm start time for their job sites, as long as they get them done that evening, so sometimes they start after the "scheduled" start times or do them in a different order. However, they still need a scheduled window of time showing them how long the job site should take, and also for me to know the scheduled time versus the actual work time. Also, Jobber had the ability to leave notes that stay attached to a recurring job as a clear history of activity and everything that has been noted for that client job SITE, rather than just a shift. It was super helpful. Recurring jobs kept all notes that were added to any shift so that they were visible at any point in the future during a different shift. Also, Jobber's ability to start and stop job timers for each job and still have the time clock running in the background allowed them to stay clocked in as they went between job sites, but clearly demarcated their time spent at each job site from their time spent traveling between sites. If the Connecteam 'Check-In' and 'Complete' features could be used within a Time Clock and we could add them to each job site, and it demarcated the time clock to distinguish time spent at each site, I believe that could solve this. I think Celebrations should stay on the feed even after they end. I think admins should be able to see 'Work Contacts' in the Directory from the app even if other users cannot. It would be cool to be able to add 'Forms' to an onboarding pack, because you could convert certain paperwork into a form rather than filling out/scanning/uploading a PDF. Collaborative Forms (checklists) so that multiple users can fill out the same form if they’re doing tasks at the same job site. Printable Forms, both blank and completed. It would be cool if you could add/insert/attach a Form within a Form. Example, our 'Job Site Inspection' form could have an attachment/shortcut to our 'Supply Request' form right in it. So when someone does a site inspection they could also note supplies needed in a way that it would funnel to the correct spot = supply requests, rather than having to fill out 2 separate forms, and also so the admin doesn't have to check 2 different forms for supplies needed (ie. ‘Job Site Inspections’ and ‘Supply Requests’). The 'Events' could be enhanced to be similar to Calendly, where you can invite people who are NOT users to an event, and set MULTIPLE email AND text reminders in the days and hours leading up to an event. That would be amazing for our hiring funnel! Conditional 'Tasks' would be cool. Also, a MONTHLY Job Schedule view that toggled on for an "expanded view" so you could see everything scheduled in each day without needing to expand each condensed day separately. Currently the monthly view only shows you 3 shifts per day and you need to expand EACH DAY individually in order to see the full daily schedule. ALSO- to toggle on a MONTHLY view that only shows each job SITE scheduled rather than each user scheduled. It could show every user assigned to that job site up in the corner of the shift or something, instead of having 3 users showing up in 3 different spots on the daily schedule when they're all going to the same job site at the same time. Basically a job site view option and a user view option within the monthly view option. I think it would be nice when a user receives a 'Request for Replacement' for a shift, they would keep being notified about the request until they accept it or reject it. Also- if the geofences could be smaller, and be able to customize the shape around each job site/building. PLUS- AUTO CLOCK IN AND OUT GEOFENCING would be AMAZING! Please know that these are not criticisms, rather ideas for improvement. I am thrilled overall with the switch from Jobber and think you offer a TON a value! Much appreciated, thanks, and well done.

Pros:

It includes Ops, Comms, and HR. We switched from Jobber and it required a ton of other apps and integrations. Connecteam has it all.

Cons:

You cannot make separate client files bc it is 'shift' based rather than 'client' based. We're making it work so far, but not being able to keep all ongoing activity recorded and documented per client is almost a deal breaker, for our industry anyway (commercial cleaning).

Natalie
Wedding and Event Planner in US
Events Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Time Management Mastered!

5.0 2 weeks ago New

Comments: Between the webinars, helpful emails and insights, the usability of the program and the professional support team, it's been a worthy annual investment we make for our team.

Pros:

We appreciate the functions of the service, particularly for project management and the search functions and filtering through the program. We've been able to track data over this last year we never would've dreamed of effectively capturing before. It has allowed us to systemize our time tracking so effectively and the data has taught us so much about changes we intend to make in the coming year.

Cons:

Theres price point adjustments for everything, as a business spending over a thousand dollars a year, these minute limitations that jump up each service type to a separate level for one feature is challenging to nagivate, and more expensive than we'd like.

Samantha
Events and Marketing Manager in US
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Best ConnecTeam Review

5.0 3 weeks ago New

Comments: Overall I enjoy the experience with Connecteam, it is easy to understand and simple to teach to new people. It is pleasing to look at and has many filters and colors to keep things organized.

Pros:

The organization is my favorite part, including all the color options allowing for a clean, neat, and organized schedule.

Cons:

What I like the least is there is no clear warning when a scheduled shift overlaps with a new shift I try to add so it leaves room for error of accidentally scheduling someone for one department when they are already scheduled in another. This makes me spend more time triple checking the final schedule.

Kimberly
Customer Service Manager in US
Music, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Connecteam is working pretty good!

3.0 4 months ago

Comments: Pretty good! I would tell others to try it, it is not a pretty good tool!

Pros:

I like the ease of one click to log on, I used it every day all day so I am pretty aware of it's function and features offered. I do with I could unclick when I go to log out and and decided to do one more thing..... you can not back out of your log off! That is annoying.

Cons:

Finding the "role" you need to log in as can be annoying. I want to use a role I pick every day but i listed my role way down the list instead of under frequently used list.

Connecteam Response

4 months ago

Thanks for your feedback! You have mentioned a couple of things that we'd like to address: 1) Can't go back to your shift once you've clocked out: Sure you can! Just go to your timesheets and edit the shift, it's as simple as that! You can do it from any device :) 2) If you have many jobs listed for you but don't use all of them, simply unqualify yourself from them: Log in to your dashboard and ensure you and your team are only assigned to jobs relevant to each of you. It's very easy to do and will downsize the list of jobs you see when you clock in. By the way, you can even use Geofence to control the jobs shown in each location. Give it a go! Do you think that these solutions will help? Will you consider changing your review to a higher rating? If you want someone to walk you through it personally, please contact me at [email protected] and I'll be happy to help! Thanks again!

Anna
Libraries Supervisor in US
Libraries, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great product

4.0 2 weeks ago New

Comments: Really great. Their product is not designed for my use case but it's so customizable that I am able to make it work really well for what I need.

Pros:

Everything. It's functionality and customization are amazing for managing employees. They are very quick to respond when you need them and they are constantly improving based on their users needs/

Cons:

The app can take a bit to reload or can be slow to respond between parts.

Jayme
Scheduling Coordinator in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Scheduling with Ease

5.0 2 weeks ago New

Comments: I really enjoy using the app and website both. They have made my job so much easier. It is so easy to use and saves so much time from the manual way I was doing things prior to finding Connecteam.

Pros:

It allows me to easily see who's working and who I have available for work. It allows me to easily communicate with staff members either individually or as a group.

Cons:

I have a hard time figuring out how to create forms for what I need. I also am not sure how to go back and see who claimed a shift once it has been assigned.

Eduardo
Admin and Support in Canada
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Connecteam - Flexible but there is room for improvement

4.0 3 weeks ago New

Comments: Good. I have had to review every capability to fit into my budget as price plan double from middle plan to top

Pros:

It is flexible and easy to use for admins and users

Cons:

Price range within plans (double the price from middle plan to top). Unable to download pictures uploaded in the shift attachment from a single place, but instead, I need to open every shift for every employee in the time clock to view and download

Tom
Director in Australia
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Connecteam Thumbs Up!

5.0 last week New

Comments: Experience has been very positive. It's our communication portal with our team

Pros:

Staff organisation and logistics through to xero

Cons:

Its so simple I keep looking for extra pathways like xero compared to myob

Mady
Salon Manager in US
Apparel & Fashion, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Annastasia Salon

4.0 last week New

Comments: Overall we've had a good experience and things have gone very smooth

Pros:

I love having all of our apps in one place. It's been so nice having all the applications like forms and quizzes and training

Cons:

I don't love that it shows everyone my schedule before I've published it

Eddie
Operations Manager in US
Security & Investigations, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great app for delegating Jobs and Tasks!

5.0 last week New

Comments: Great! Easy to learn and use. Has made our workload much less!

Pros:

Very well thought out system for schedules, team chat, and distribution of tasks. Very well detailed timesheets and reminders.

Cons:

Some bugs here and there around the app depending on employee smart phones. Location isn't always 100% accurate. If overtime is grouped into different brackets, timesheets should separate overtime by bracket. Example is time and a half vs double time. Currently both are grouped into Overtime but should be separate. ADP integration doesn't exist like claimed.

Krista
Chief Financial Officer in US
Renewables & Environment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Connecteam works WONDERS for Field Employees and PM Staff

5.0 2 weeks ago New

Comments: We have been using Connecteam for about 4 years now and have not been able to leave the platform because no one offers a better scheduling service! The GPS and maps feature is super helpful for our field employees. This is the only platform that we have found that provides all of the necessary features we need!

Pros:

Ease of use, visibility for installers, ability to add files to the shifts, GPS/Maps feature is excellent, lots of great features!

Cons:

Limited features for the paid subscriptions with each tier. Limitations of existing features.

Will
Owner in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It truly keeps my team CONNECTED!

5.0 last week New

Comments: Very smooth and great overall experience.

Pros:

Connecteam has functioned virtually problem free for as long as we’ve used it. It’s invaluable to communication and scheduling of my entire organization.

Cons:

I wish it had full payroll capabilities.

Victoria
Program Coordinator in US
Sports, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

All-in-one Employee Scheduling, Time Clock and Communication

5.0 last week New

Comments: Great, very user friendly. I looked for a while for an app to manage my team of about 50 people and am glad that I foujd Connecteam.

Pros:

Having the ability to manage my employees' schedule, time clock, and communication all in one app.

Cons:

It feels round about for coaches to put in days they are unavailable for scheduled shifts.

Analyn
Roster Manager in Australia
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

“Stay on track, work like a dream—seamless teamwork with Connecteam!”

5.0 2 weeks ago New

Comments: It is an AWESOME experience. Powerful app right at your fingertips.

Pros:

The features are fantastic and the ease of use on every staff who uses it. People have different knowledge on apps and we have staff who are elderly who use it. We love Connecteam because it is so easy to use, it has powerful features, and a friendly and very responsive customer support team to assist queries for admins that use the app.

Cons:

None at this stage. Because the package that we are subscribed on is basically what we need for our organisation.

Amanda
Purchasing Agent in US
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Loving the connectivity this provides our staff!

4.0 2 weeks ago New

Comments: Honestly, the best part has been being able to get help from staff, even if the question seems silly. We've had a great time with the app, even if only 2/3 of the staff use it regularly. We love the user friendly concept as we have staff who are technology challenged who have been able to navigate the app.

Pros:

We love the ability to keep our staff connected to each other and to be able to share important company and community updates in a place where all can see it- as we have work from home and in person staff.

Cons:

We wish were able to make the plan a little more customizable to what we need. We have some features we don't use and some we would love to add but it isn't enough to justify the upgrade to the next level.

Michael
Operations Manager in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Connecteam Review

4.0 last week New

Comments: Our team is happy with the app and its ease of use.

Pros:

Multiple apps covered in one. Having time clock incorporated into our main means of communication is essential.

Cons:

The app can get buggy at times and needs to be rebooted.

Alisa
General Manager in US
Facilities Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Feedback on Ways to Improve Functionality and Efficiency

4.0 2 weeks ago New

Comments: Overall it is a user friendly platform! It would also be nice to be able to view the posted schedule while viewing employee time sheets, otherwise you have to have two separate windows open of Connecteam at the same time shrunken down to properly assess people’s time sheets, and with the clunky scroll function in Scheduler it is quite bothersome and too time consuming. Thank you!

Pros:

It is fairly easy to navigate and learn on the fly! The chat function is very helpful as well.

Cons:

The scroll function in the Job Scheduler is obnoxious, as it is cumbersome and glitchy all the time making it slow to use. There should also be a way to add Unavailability in Job Scheduler when there is already a scheduled time off request, without having to go into the Time Off tab separately. You need to add the same functions in a day/cell as when there isn’t a current approved request off, just like you can still add a shift we need to be able to add unavailability.

Christina
CEO in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

We ❤️Connecteam! Would 💯percent recommend to any business!

5.0 2 weeks ago New

Comments: Smooth, professional and easy. Onboarding was minimal effort and we are grateful that support is so responsive when we need them.

Pros:

How it connects my staff and streamlines communication!

Cons:

Not much- just a few features we have suggested over the years that I hope will be considered in the upgrades when it comes along.

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