---
description: Get detailed information about Missive and how it can help you meet your business needs. Learn more about Missive price, benefits, and disadvantages for businesses in Singapore.
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title: Missive Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive)

# Missive

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> Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
> 
> Verdict: Rated **4.9/5** by 172 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Missive?

Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 172 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Missive
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$18.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: - Free&#10;- $14/month&#10;- $18/month&#10;- $26/month&#10;&#10;Details: https://missiveapp.com/pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Business Process Automation
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Database
- Employee Photos
- File Sharing
- Inbox Management
- Interaction Tracking
- Issue Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Onboarding
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Management
- Task Management
- Template Management
- Transcripts/Chat History
- Usage Tracking/Analytics
- Video Conferencing
- Workflow Configuration

... and 4 more features

## Integrations (20 total)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox Business
- FullContact
- Google Drive
- HubSpot CRM
- Make
- Pipedrive
- Retool

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1780 reviews)
2. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17553 reviews)
3. [Microsoft 365](https://www.capterra.com.sg/software/58688/microsoft-365) — 4.6/5 (14071 reviews)
4. [Front](https://www.capterra.com.sg/software/132901/front) — 4.5/5 (286 reviews)
5. [Hiver](https://www.capterra.com.sg/software/142975/hiver) — 4.7/5 (147 reviews)

## Reviews

### "Streamlined our chaotic inbox situation" — 5.0/5

> **PRABHA** | *23 March 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth.
> 
> **Cons**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially.
> 
> Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice.

-----

### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 April 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Cons**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

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### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Anonymous User** | *19 November 2024* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Cons**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

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### "The inbox fix I didn't know I needed" — 5.0/5

> **James** | *10 April 2026* | Animation | Recommendation rating: 10.0/10
> 
> **Pros**: Consolidates multiple Gmail accounts into one clean interface, works entirely in the browser, and the mobile app is genuinely good. Customer support is responsive and helpful.
> 
> **Cons**: Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client. Not a complaint really, just an adjustment.
> 
> Missive quietly became one of my most-used tools. I run multiple businesses with separate inboxes and it brought everything into one place without fuss. Efficient, well-designed, and it just works.

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### "Love Missive\!" — 5.0/5

> **Justin** | *24 April 2026* | Textiles | Recommendation rating: 10.0/10
> 
> **Pros**: SO easy to communicate internally about customer requests. Constant updates. Easy to learn. Such a great product\!
> 
> **Cons**: Would love it if group text messages was easier to use with the dialpad integration. We use group texts a lot with customers and would be a great add.
> 
> Amazing. Great customer support. Easy to use. Great value for the money. We've been customers for years.

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## Links

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| en | <https://www.capterra.com/p/152884/Missive/> |
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