--- description: Get detailed information about Hostaway and how it can help you meet your business needs. Learn more about Hostaway price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.com.sg/software/152433/hostaway Page: 1 / 62\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1524 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.com.sg/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.com.sg/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Buildium](https://www.capterra.com.sg/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 3. [DoorLoop](https://www.capterra.com.sg/software/211768/doorloop) — 4.8/5 (704 reviews) 4. [ResMan](https://www.capterra.com.sg/software/135182/resman) — 4.6/5 (601 reviews) 5. [Entrata](https://www.capterra.com.sg/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Terrific Tech Support Experience" — 5.0/5 > **Amy** | *12 February 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: \[sensitive content hidden\], Hostaway's support representative, was spectacular this morning. There were several issues with owner reporting, and he was able to walk me through a solution and and explanation. I'm thankful for his problem-solving skill and the way he gave me words to help an owner understand her reporting. > > **Cons**: I'm not sure why the formula needed edited in the first place. It seems that it should have been an update or in place already. ----- ### "Powerful PMS for Professional Property Managers" — 5.0/5 > **Woldemar** | *24 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hostaway provides a highly professional and well-structured system for managing vacation rentals. What impressed me most: Strong multi-unit functionality Powerful automation (messages, tasks, payments) Clear financial reporting for owner statements Reliable channel manager integrations (Airbnb, Booking, etc.) Scalable solution for growing portfolios Customer support is responsive and knowledgeable. Questions are explained clearly and solutions are provided efficiently. > > **Cons**: Some features can feel complex at the beginning and require onboarding time. The system offers many settings, which may feel overwhelming initially. However, once set up properly, the platform runs very smoothly. > > Our overall experience with Hostaway has been very positive. The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting. Compared to simpler PMS solutions, Hostaway is significantly more powerful and well suited for professional operators. We see Hostaway as a long-term partner for scaling our business. ----- ### "Look at other PMS solutions." — 2.0/5 > **Kim** | *1 November 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: My onboarding specialist was very nice and knowledgeable, but since then support has been a disaster. > > **Cons**: I have had huge issues with syncing pricing across platforms. I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my pricing lower than my minimum pricing. > > Mostly terrible. I was sold on their 24/7 phone support, but no one picks up the phone or calls back when you try to use that option. My support ticket has been "escalated" for almost 3 days, and there is still no resolution, and only limited responses that mostly consist of "we're working on it". Due to the lack of price syncing, a reservation was made during my busiest week for almost $400 less than the pricing set on Hostaway. ----- ### "Absolute best customer service, from start to finish." — 5.0/5 > **JP** | *14 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The customer service was absolutely of the highest quality. Specifically, my onboarding agent, \[sensitive content hidden\], she is AMAZING\! > > **Cons**: Honestly, I have nothing bad to say about Hostaway at this time. I am brand new to this system, and after having used other systems in the past, this one seems to be the best for our needs\! > > Overall, the experience has been amazing from day one when I was contacted by an outreach person via phonemail (I forget her name, but she's out of Boston, USA). Then, working with \[sensitive content hidden\], from sales, was a breeze, and in just two meetings, I signed-up and met with \[sensitive content hidden\], from onboarding, who has been absolutely amazing. ----- ### "Great customer service for financial questions" — 5.0/5 > **Jennifer** | *3 February 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I like that Hostaway is mostly user friendly and if I do need help I can reach a customer support person to help me. > > **Cons**: I least like the disconnect between Hostaway and the OTAs. When I think something is active and find out it is not. > > \[sensitive content hidden\] at Hostaway thoughtfully explains what I need to understand to enable me to use the owner statement tools. ----- Page: 1 / 62\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data