--- description: Get detailed information about Hostaway and how it can help you meet your business needs. Learn more about Hostaway price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.com.sg/software/152433/hostaway Page: 1 / 64\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1577 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1577 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.com.sg/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.capterra.com.sg/software/47428/buildium-property-management-software) — 4.5/5 (2232 reviews) 2. [ResMan](https://www.capterra.com.sg/software/135182/resman) — 4.6/5 (602 reviews) 3. [Guesty](https://www.capterra.com.sg/software/159377/guesty) — 4.4/5 (480 reviews) 4. [DoorLoop](https://www.capterra.com.sg/software/211768/doorloop) — 4.8/5 (705 reviews) 5. [Innago](https://www.capterra.com.sg/software/166893/innago) — 4.9/5 (521 reviews) ## Reviews ### "\[sensitive content hidden\] was extremely helpful" — 5.0/5 > **Bodie** | *8 May 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was very patient and helpful. He guided us through as of the different steps in logging in.. > > **Cons**: nothing ----- ### "Amazing Coach "\[sensitive content hidden\] "" — 5.0/5 > **Keelan** | *23 May 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: It offers everything I need to help automate my listing and saves me time and stress. I feel it will help me expand. > > **Cons**: I had a difficult time getting my on board started. I find it difficult to talk to someone immediately when I have a question. This was before \[sensitive content hidden\] started helping me. I do find the onboarding a week or so out which is to long. > > \[sensitive content hidden\] is awesome. He explains everything in great detail. Im Happy to have him coach me. I look forward to learning more. ----- ### "Look at other PMS solutions." — 2.0/5 > **Kim** | *1 November 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: My onboarding specialist was very nice and knowledgeable, but since then support has been a disaster. > > **Cons**: I have had huge issues with syncing pricing across platforms. I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my pricing lower than my minimum pricing. > > Mostly terrible. I was sold on their 24/7 phone support, but no one picks up the phone or calls back when you try to use that option. My support ticket has been "escalated" for almost 3 days, and there is still no resolution, and only limited responses that mostly consist of "we're working on it". Due to the lack of price syncing, a reservation was made during my busiest week for almost $400 less than the pricing set on Hostaway. ----- ### "Outstanding Customer Success Support from \[sensitive content hidden\] at Hostaway" — 5.0/5 > **Verified Reviewer** | *7 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What stood out most was the quality of support and customer engagement, especially from \[sensitive content hidden\], our Customer Success Manager. She has been responsive, proactive, knowledgeable, and genuinely invested in helping us succeed. The platform itself is comprehensive and well-suited for managing short-term rental operations, with strong integrations and automation capabilities that simplify day-to-day management. > > **Cons**: Like many powerful platforms, there is a learning curve when first implementing and optimizing all features. Some advanced configurations and reporting could also be more intuitive. However, the support from the CSM team helped overcome these challenges quickly. > > Overall, our experience with Hostaway has been very positive. The platform has helped streamline operations and improve efficiency, and the customer support has been excellent throughout the process. \[sensitive content hidden\], in particular, has been exceptional — professional, attentive, and always available to guide us through questions or improvements. Having a strong CSM makes a huge difference, and she has been a real partner in our success. ----- ### "Onboarding process" — 5.0/5 > **Lucy** | *21 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Excellent onboarding process with a very diligent onboarding specialist who took the time to talk through things carefully and in detail. > > **Cons**: Some components are a little bit inflexible (e.g i would like to offer discounts on multiple night stays during the week but not at weekends, and we couldn't find a solution for this). Secondly, I would like to continue offering 3.30pm as a check in time which bests suits our cleaning schedule and customer expectation, but they only give options for 3pm or 4pm. > > Very good so far. The onboarding process was thorough and comprehensive. The software opens up many opportunities for us a business. There are a couple of areas in which more flexibility would be hugely helpful (eg around multiple night discounts and check in time as described above). ----- Page: 1 / 64\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data