--- description: Get detailed information about Hostaway and how it can help you meet your business needs. Learn more about Hostaway price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.com.sg/software/152433/hostaway Page: 1 / 63\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1552 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1552 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.com.sg/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.capterra.com.sg/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews) 2. [ResMan](https://www.capterra.com.sg/software/135182/resman) — 4.6/5 (602 reviews) 3. [DoorLoop](https://www.capterra.com.sg/software/211768/doorloop) — 4.8/5 (705 reviews) 4. [Innago](https://www.capterra.com.sg/software/166893/innago) — 4.9/5 (515 reviews) 5. [Guesty](https://www.capterra.com.sg/software/159377/guesty) — 4.4/5 (473 reviews) ## Reviews ### "Strong Platform for Scaling Property Management" — 5.0/5 > **Duy** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We’ve had a very positive experience using Hostaway to manage our growing short-term rental portfolio. As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability — and Hostaway delivers on those fronts. The channel manager is reliable and integrates well with Airbnb, Vrbo, and direct booking channels. Calendar syncing has been consistent, which is critical when managing multiple properties. Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload. We especially appreciate the flexibility of the reporting features. Owner statements, revenue tracking, and payout visibility make it easier to maintain transparency with property owners. The system also integrates well with third-party tools, which allows us to build a more customized tech stack as our business grows. Customer support has been responsive and helpful when we’ve needed assistance, and the platform continues to evolve with new features that support professional property managers — not just individual hosts. Overall, Hostaway has been a strong operational backbone for scaling our short-term rental business. We would recommend it to property managers looking for a robust, growth-oriented PMS solution. > > **Cons**: One area that could be improved is the reporting and accounting depth. While the core reports work well, customizing owner statements and financial breakdowns can require extra manual work or third-party tools. Some features also have a learning curve, especially when setting up automations and integrations. Improvements in UI simplicity and more built-in accounting flexibility would make the platform even stronger. ----- ### "Robust and Reliable PMS for Growing Property Management Agencies" — 5.0/5 > **Zinni** | *12 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was smooth and well organized. The onboarding agent was friendly, knowledgeable, and responsive, which made the transition much easier for my agency, Bliss Caribe. Hostaway feels like a robust and professional system specifically designed for property managers. The integrations with OTAs are more complete and reliable than other PMS platforms I’ve previously worked with. This was a key factor in my decision to migrate. The system structure gives me confidence as my portfolio continues to grow. > > **Cons**: The user interface could be slightly more intuitive and visually modern in some sections. While fully functional, there is room for minor UX improvements to make navigation even smoother. > > My overall experience has been very positive. The system is stable, powerful, and clearly built with professional property managers in mind. For an agency like mine that manages multiple properties and integrates with several OTAs, Hostaway provides the level of control and reliability I was looking for. I would recommend it to other property managers seeking a scalable and comprehensive PMS solution. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *13 July 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Cons**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- ### "\[sensitive content hidden\] rules\! 5 stars\!" — 5.0/5 > **Midori** | *4 February 2026* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: The customer service (\[sensitive content hidden\]) is the best\! Always patient and educational. The issue I was having wasn't even a Hostaway problem, it was a browser issue - nevertheless he was very patient in trouble shooting what I thought was a complete disaster. But he saved the day, like steering a ship out of a storm into a safe harbor. Making it all right again. Whew\! > > **Cons**: Though the customer service reps are excellent, it might be an idea to hire more - so that the wait times aren't as lengthy. Having said that, if you can invest the time, I've never had an issue that the reps couldn't handle. (Just need more of them\!) > > The interface could use a little refreshing, it's clunky at times. But generally very comprehensive and impressive as an umbrella, all-inclusive service. ----- ### "Hostaway Booking and Support takes the cake" — 5.0/5 > **clem** | *20 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love working with Hostaway and their team. The simplicity of the platform, the value and the user interface made this my choice after reviewing several competitors. The integrations with other booking platforms makes this a "no brainer" for me. The absolute plus is being able to call their support line with a question. I always get a person who is incredibly knowledgeable and helpful. Any suggestions are taken and implemented. I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income\! > > **Cons**: I really like everything about Hostaway. We asked if there was a way to sort the properties by name, and BOOM, it was done. This is amazing > > Amazing. I sincerely like the booking management and the support provided by your team. \[sensitive content hidden\] was the tech I spoke to today and he was incredibly fast and knowledgeable. ----- Page: 1 / 63\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data