--- description: Get detailed information about Hostaway and how it can help you meet your business needs. Learn more about Hostaway price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.com.sg/software/152433/hostaway Page: 1 / 66\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1623 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1623 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (59 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.com.sg/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.capterra.com.sg/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [ResMan](https://www.capterra.com.sg/software/135182/resman) — 4.6/5 (602 reviews) 3. [Innago](https://www.capterra.com.sg/software/166893/innago) — 4.9/5 (533 reviews) 4. [DoorLoop](https://www.capterra.com.sg/software/211768/doorloop) — 4.8/5 (715 reviews) 5. [Guesty](https://www.capterra.com.sg/software/159377/guesty) — 4.4/5 (485 reviews) ## Reviews ### "Streamlined Management with Room for Customization" — 5.0/5 > **Garret** | *27 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues. All-in-one automation: The messaging automation and guest management tools save significant time on daily administrative tasks. Exceptional human customer support: The support team is remarkably knowledgeable, responsive, and easy to deal with. A special shoutout to \[sensitive content hidden\], who was incredibly helpful and clearly knows the product inside and out. User-friendly interface: Navigation and central dashboard give a clear snapshot of operations at a glance. > > **Cons**: Learning curve: Initial setup and configuration take time to get everything aligned properly. Mobile app limitations: While functional, the mobile app lacks a few advanced features available on the web version. > > Hostaway has streamlined vacation rental operations by centralizing messaging, reservations, and distribution into a single platform. The standout customer support—especially team members like \[sensitive content hidden\]—makes navigating any issues straightforward. Once fully configured, it significantly cuts down manual workload, making it a reliable solution for managing multiple properties efficiently. ----- ### "Happy with Hostaway" — 5.0/5 > **Matthew** | *18 August 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I love how robust the platform is. I really appreciate the phone support and quick response time of support overall. The AI is impressive. > > **Cons**: There's so many bells and whistles that I don't feel like I fully understand all of the features and what's available. > > Shaki recently helped me with a support issue I was having on the financial side of things. She was extremely knowledgeable and friendly. Fixed my issue in a few minutes. I highly recommend working with her. ----- ### "Be Extremely Careful Before Signing with Hostaway" — 1.0/5 > **Marco** | *22 July 2026* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Their sales team is very convincing, but the experience after signing up was completely different\!\!\! > > **Cons**: What I liked least was the cancellation process and the lack of flexibility after the initial onboarding. > > If you're a property manager considering Hostaway, my advice is simple: fully understand the contract before signing. Our company signed up, attended only the initial onboarding session, and quickly realized the platform was not the right fit for our business. We sent a written cancellation request immediately after our first onboarding meeting, before migrating our operations or fully implementing the software. Although Hostaway later confirmed in writing that our one-year agreement had been waived and that our subscription and account had been fully canceled, we were still billed for two additional monthly subscription fees. We disputed the charges with our credit card company but were unsuccessful. My biggest takeaway is not about the software itself—every PMS works differently and may be a great fit for some businesses. My concern is the contractual commitment and the cancellation process. If you're evaluating Hostaway: Read every contract provision carefully before signing. Ask detailed questions about the cancellation policy, notice period, and billing obligations. Don't assume that discovering during onboarding that the platform isn't the right fit will allow you to walk away without financial consequences. Keep every communication in writing. I wish I had known all of this before signing. I hope sharing my experience helps other property managers make a fully informed decision before committing. ----- ### "Impliment some suggestions but overall happy with Hostaway" — 5.0/5 > **Hayley** | *3 August 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: 24/7 help user friendly owners portal is good and easy for the owners to use The Guest portal is good > > **Cons**: would also be good to have an online chat for help so we don't have to wait on hold for too long and can get some answers straight away. > > very good. We would like to see some of the suggestions put into place. such as being able to put the apartments in numerological order instead of order that host away puts them. Also be able to get a text message for new bookings or last min bookings. Also to have a cut off window for booking at 2pm every day not having to close the whole day off is a big one. ----- ### "Smooth Onboarding" — 5.0/5 > **Birkan** | *27 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Hostaway is very user-friendly and easy to navigate. The onboarding process was smooth and straightforward, and whenever we needed assistance, the support team was easy to reach and very responsive. > > **Cons**: One limitation we have experienced is when using Hostaway together with PriceLabs. It would be very helpful to have more flexibility to override single-night gaps directly, especially when managing short gaps between reservations. > > So far, I am very satisfied with my overall experience with Hostaway. The onboarding process was very smooth, and I was able to receive support quickly whenever I needed help. I would especially like to thank \[sensitive content hidden\] for his support and assistance throughout the onboarding process. ----- Page: 1 / 66\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data