--- description: Get detailed information about Hostaway and how it can help you meet your business needs. Learn more about Hostaway price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.com.sg/software/152433/hostaway Page: 1 / 65\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1598 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1598 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (61 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 46 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.com.sg/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.capterra.com.sg/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [Innago](https://www.capterra.com.sg/software/166893/innago) — 4.9/5 (528 reviews) 3. [DoorLoop](https://www.capterra.com.sg/software/211768/doorloop) — 4.8/5 (710 reviews) 4. [ResMan](https://www.capterra.com.sg/software/135182/resman) — 4.6/5 (602 reviews) 5. [Guesty](https://www.capterra.com.sg/software/159377/guesty) — 4.4/5 (480 reviews) ## Reviews ### "Strong Platform for Scaling Property Management" — 5.0/5 > **Duy** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We’ve had a very positive experience using Hostaway to manage our growing short-term rental portfolio. As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability — and Hostaway delivers on those fronts. The channel manager is reliable and integrates well with Airbnb, Vrbo, and direct booking channels. Calendar syncing has been consistent, which is critical when managing multiple properties. Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload. We especially appreciate the flexibility of the reporting features. Owner statements, revenue tracking, and payout visibility make it easier to maintain transparency with property owners. The system also integrates well with third-party tools, which allows us to build a more customized tech stack as our business grows. Customer support has been responsive and helpful when we’ve needed assistance, and the platform continues to evolve with new features that support professional property managers — not just individual hosts. Overall, Hostaway has been a strong operational backbone for scaling our short-term rental business. We would recommend it to property managers looking for a robust, growth-oriented PMS solution. > > **Cons**: One area that could be improved is the reporting and accounting depth. While the core reports work well, customizing owner statements and financial breakdowns can require extra manual work or third-party tools. Some features also have a learning curve, especially when setting up automations and integrations. Improvements in UI simplicity and more built-in accounting flexibility would make the platform even stronger. ----- ### "Happy with Hostaway" — 5.0/5 > **Hans** | *13 May 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: We’ve had a very positive experience using Hostaway for managing our vacation rental properties. The platform is user-friendly, efficient, and makes it much easier to manage listings across multiple booking channels like Airbnb, VRBO, and Booking.com all in one place. One of the biggest advantages of Hostaway is the seamless channel integration and synchronization. It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process. The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional. Another standout feature is the excellent customer support. The team is responsive, knowledgeable, and genuinely committed to helping users succeed. Anytime we’ve needed assistance, the support staff has been patient, informative, and quick to resolve issues. Hostaway has helped streamline our business, improve efficiency, and make property management far less stressful. We highly recommend it to anyone managing short-term rentals and looking for a reliable, professional property management platform. > > **Cons**: At this time, we honestly do not have any negatives to report about Hostaway. Our experience has been very positive overall. The platform has been reliable, easy to use, and extremely helpful for managing our property listings across multiple booking channels. The integrations work smoothly, the automation tools save us a lot of time, and the customer support team has been excellent whenever we’ve needed assistance. So far, Hostaway has met or exceeded our expectations, and we look forward to continuing to grow our business using their platform. > > I had an outstanding experience working with \[sensitive content hidden\] at Hostaway. From start to finish, \[sensitive content hidden\] was incredibly kind, supportive, patient, and extremely knowledgeable. She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com. What really stood out was her professionalism and willingness to help every step of the way. No question was too small, and she always explained things clearly and thoroughly. Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand. Her expertise and customer service exceeded our expectations, and we truly appreciate the dedication she showed in helping our business get fully operational. Hostaway is fortunate to have someone like \[sensitive content hidden\] on their team. Highly recommend \[sensitive content hidden\] to anyone needing assistance she delivers exceptional customer service and genuinely cares about helping clients succeed. ----- ### "Double booking" — 1.0/5 > **Chadd** | *24 July 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: I like the platform but there are issues here. The whole point of me moving over to this platform is to avoid double bookings and I have had several since coming over here. > > **Cons**: I chose Hostaway to help manage my short-term rental business, but my experience has been disappointing. I experienced a double booking that should have been prevented by the software, resulting in the cancellation of a guest reservation. This caused unnecessary stress, affected my reputation as a host, and cost me valuable time. I expected the platform to reliably synchronize calendars and prevent booking conflicts. Unfortunately, that was not my experience. While the platform offers many features, reliability is the most important aspect of property management software, and this issue significantly impacted my business. I hope Hostaway addresses these problems so other hosts don't experience the same situation. > > The overall experience far has been poor and communication is not strong. Their go to is it will take 48 hours. ----- ### "Website pro" — 5.0/5 > **Kathy** | *6 May 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: \[sensitive content hidden\] Helped me get my site fixed when converting over from standard to pro site. Im very happy with the customer support I have recieved. > > **Cons**: That I did not call sooner. I procrastinated to not deal with customer service but Nino made things easy and stress free > > Happy customer...I have used several systems and Hostaway is simple to use allowing me to focus on more important things ----- ### "Fantastic onboarding journey" — 5.0/5 > **Catalin** | *21 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, AI, sync with Airbnb VRBO Google, the onboarding with Fatih who is amazing and always patient and calm and knowledgeable > > **Cons**: - overbookings on the integration phase , - would love to print directly all recent bookings / checkings without exporting cvs , improvement suggestions: compliance ----- Page: 1 / 65\ Next: [Next page](https://www.capterra.com.sg/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data