HubSpot CRM

Honest opinion about Hubspot CRM

Comments: The experience has been really amazing. It has helped us increase our sales a and business productivity as a whole. The marketing features are quite interesting and has helped increase lead influx.

Pros:

Lead management is very easy and has made my job easier as a representative to check all my leads and work on them without missing any follow up!

Cons:

There is nothing much to not like about Hubspot CRM but as someone who has used the system for about a year, the UI of the platform could be more gamified to make it appear visually more appealing and less monotonous.

Amazing CRM

Comments: Our experience with Hubspot thus far has been overwhelmingly positive.

Pros:

I have a strong affinity for HubSpot CRM. Two years ago, I advocated for our company's transition to HubSpot, and I have no regrets. Our committed Customer Success Manager is consistently accessible, and the Support team is both responsive and helpful. While the platform boasts an array of features, which can sometimes feel overwhelming when searching for specific details amid the abundance of options, the HubSpot team is consistently efficient in providing the necessary clarification. This contrasts with our experience with previous solutions, where obtaining help and support was not as easy and straighforward.

Cons:

The only qualms I have with HubSpot CRM revolve around some small improvements that I would appreciate seeing implemented. Specifically, it would be great to have the option to select multiple contacts simultaneously using the shift key, rather than having to choose them one by one. This small enhancement would streamline our workflow and contribute to an even more user-friendly experience. Overall, though, my experience with HubSpot CRM has been overwhelmingly positive.

Confusing choices, all costly

Comments: Very difficult to understand and deploy, and unacceptably expensive, at least in our business environment.

Pros:

It seemed that Hubspot would do much of what we wanted, but in reality it did very little before it was necessary to start paying excessive (for us) amounts of money each month.

Cons:

So many different modules, each costing more money, and confusing module packages that made it hard to know if we were choosing the right packages and options or not.

Alternatives Considered: Less Annoying CRM

Reasons for Switching to HubSpot CRM: We first trialed Less Annoying, then we moved to HubSpot, but after a few months moved back to Less Annoying again.

Best user experience for using a CRM that is ready to scale no matter your company size and business

Comments: I really like the overall experience with Hubspot and I recommend it because is the more complete and easy to use solution I ever used.

Pros:

The user experience is awesome and they have all needed features for a good CRM.Customer support is great.Together with other Hubspot modules and integrations it is a must tool to understand what is happening in your business and how to improve and accelerate growth.

Cons:

On the analytics and dashboard area could be more customizable and make deeper analysis and insights.Integration with AI could make it even better.

Alternatives Considered: Salesforce Marketing Cloud

Reasons for Choosing HubSpot CRM: Hubspot is much more reliable and integrated with other modules you could centralize all your customer journey in just one tool.

Switched From: RD Station

Reasons for Switching to HubSpot CRM: Hubspot was cheaper, more modern, better UX and easier to use

Full-time success courtesy of HubSpot CRM. All thanks.

Comments: Talk about user-friendliness, cost effectiveness, reliability and validity of results. HubSpot CRM has all that.

Pros:

Slowly getting deeper into the benefits hidden behind this cool software. I would describe HubSpot CRM as a user-friendly and well organized. It gives the visibility in the sales line and clients management. It is all in the details where magic happened on my first attempt. Love it.

Cons:

For better results, I have adopted HubSpot CRM in my personal works too. I am now used to all it's features and I can confess that it is amazing.