--- description: Get detailed information about FixMe.IT and how it can help you meet your business needs. Learn more about FixMe.IT price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FixMe.IT Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [FixMe.IT](/software/151861/fixme-it) # FixMe.IT Canonical: https://www.capterra.com.sg/software/151861/fixme-it Page: 1 / 17\ Next: [Next page](https://www.capterra.com.sg/software/151861/fixme-it?page=2) > Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. > > Verdict: Rated **4.8/5** by 389 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FixMe.IT? IT professionals from businesses of all sizes and across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 389 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Techinline - **Location**: Toronto Ontario, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: The unlimited subscription license offers complete freedom over the term of your purchase. Monthly plan: $39/seat/month Annual plan: $390/seat/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 130 more ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - File Sharing - File Transfer - Live Chat - Multiple Monitor Access - Real-Time Chat - Remote Access/Control - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Screen Recording Software - Screen Sharing - Session Recording - Troubleshooting - Unattended Access ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.com.sg/directory/31855/remote-work/software) - [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software) - [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software) - [Remote Desktop Software](https://www.capterra.com.sg/directory/31955/remote-desktop/software) ## Alternatives 1. 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[Supremo Remote Desktop](https://www.capterra.com.sg/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Impeccable Service" — 5.0/5 > **Patrick** | *22 October 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously. you checked all the boxes beyond the call\! > > **Cons**: Hard to define isssues that do not exist, the reasion why I do business with FixMe.it is that after fourty years as an IT support and services delivery professional, I found a vendor who is on top of its game and maintains such a high level of customer service dicipline there are few who can match or even come close to this standard. > > During a mass IT outage of internet (AWS) services I was able to reach support and resolve the issue. ----- ### "The Simplest Remote Software Around\!" — 5.0/5 > **Luke** | *10 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Extremely simple to use, I could teach anyone how to use it very quickly in 10 mins or so. Press connect and you was straight on\! > > **Cons**: Being so simple means it didn't have loads of features, one of the biggest wishes I had was Mac OS support. > > Severed as our main remote software for many years and never had issues with it. Anytime I needed assistance the support team is absolutely golden. ----- ### "Great, Easy to Use, and Cost-Efficient." — 5.0/5 > **Kevin** | *30 December 2024* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: FixMe.IT Makes it extremely easy to set up an use, cost-effective, it has great unattended access, and it has great security. > > **Cons**: FixMe.IT lacks a free tier, unlike some alternatives, and it has no mobile support. > > FixMe.IT has been a great addition to the company I work at, as installing it is just a matter of running the executable, and accessing a computer is just a matter of clicking "Connect." I have never really had an issue with this software, but, it would be great if it had a free tier for user to try the software before buying it. It would also be great if it had mobile support. ----- ### "Reliable, stable remote access." — 5.0/5 > **Casey** | *23 January 2025* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and set up. The generated link to the installer is probably my favorite thing. > > **Cons**: No file transfer abilities. No ability to access via the web. > > I have used this for many years, it's a good product. ----- ### "Nice Lightweight Remote Assistance Tool" — 5.0/5 > **Eugene** | *18 November 2024* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Light-weight, easy-to-use interface, the users dont normally struggle when setting up the remote session. > > **Cons**: The user management, although this has been resolved in their successor product. > > Excellent, I didn't know there was still a straighforward and easy-to-use remote assistance software on the market before knowing FixMe. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.com.sg/software/151861/fixme-it?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/151861/fixme-it) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data