---
description: Get detailed information about Rural Billing and how it can help you meet your business needs. Learn more about Rural Billing price, benefits, and disadvantages for businesses in Singapore.
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title: Rural Billing Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Rural Billing](/software/15163/rural-billing)

# Rural Billing

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> Full-featured, easy to use and affordable utility billing software solution for the small-to-medium sized utility.
> 
> Verdict: Rated **4.9/5** by 58 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rural Billing?

Small-to-Medium sized utility companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 58 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Redline Data Systems
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$2,850.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: US Outlying Islands, United States

## Features

- ACH Payment Processing
- Billing & Invoicing
- Customer Management
- Meter Data Management
- Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Reporting & Statistics
- Work Order Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Utility Billing Software](https://www.capterra.com.sg/directory/20017/utility-billing/software)

## Related Categories

- [Utility Billing Software](https://www.capterra.com.sg/directory/20017/utility-billing/software)
- [Utility Management Systems](https://www.capterra.com.sg/directory/30972/utility-management-systems/software)

## Alternatives

1. [Submeter Billing](https://www.capterra.com.sg/software/198687/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.capterra.com.sg/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [ExpenseLogic](https://www.capterra.com.sg/software/75789/expenselogic) — 4.8/5 (31 reviews)
4. [Zego](https://www.capterra.com.sg/software/1012995/zego) — 4.5/5 (81 reviews)
5. [Dynamics Billing](https://www.capterra.com.sg/software/81688/dynamics-billing) — 4.6/5 (5 reviews)

## Reviews

### "Exceptional Utility Billling Software" — 5.0/5

> **Todd** | *23 February 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The simplicity of entering data along with the easy flow of navigation. The report menu is very useful and informative. Also was pleased when they integrated online billing and payments including the auto pay function.
> 
> **Cons**: There is nothing that I like least about Rural Billing software since I started using it in the year 2018.
> 
> I have been extremely satisfied with all aspects of the software from entering data to running reports. I would definitely recommend this software for small rural utility systems.

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### "Great software for small municipalities\!" — 5.0/5

> **Mary** | *6 October 2025* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Very affordable for small cities.&#10;Ease of use.&#10;Support is exceptional.&#10;Customer and billing management is not overly complicated with things that are unnecessary for a small town (we are less than 250).
> 
> **Cons**: I can't think of one thing I dislike. This software is easy to navigate and the tech support has always been great.
> 
> For our small city, this software was a game changer.  I would highly recommend. After looking at several options, I am so thankful we chose Rural Billing.

-----

### "Redline Rural Billing is excellent" — 5.0/5

> **Julie B** | *16 March 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Redline Rural Billing has a yearly subscription that is very reasonable for our city. Rural Billing is easy to use and navigate. I have never had any issues with someone try to hack into the system. The payment process is easy to use and easy to correct if you make a mistake. Printing the bills are easy, receipts are easy to print and return to print one if you forget. The features are easy to navigate. I am always aware of any upgrades along with a definition of what the upgrade is.
> 
> **Cons**: There is nothing that I do not like about Redline Rural Billing. The system is easy to maneuver through.
> 
> Friendly people, always helpful, responds quickly, helps me with any problems that I have or do not understand.

-----

### "Village of Shawnee" — 5.0/5

> **Wendy** | *8 May 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of operating the system, very user friendly.  The system is has excellent reports both for the Village and the customers
> 
> **Cons**: Being able to enter a credit adjustment for a customer when they do not have a balance due or the credit exceeds the amount due on the customer's account.
> 
> Exceptional, the customer service is outstanding, the ease of entering data is great.

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### ""ROOTING" FOR RURAL BILLING" — 5.0/5

> **RITA** | *4 June 2025* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: I REALLY LIKE THE THAT I DON'T HAVE TO MANUALLY INSTALL UPDATES BECAUSE RURAL BILLING DOES THAT FOR US.  I LIKE THE FACT THAT IF I NEED HELP WITH SOMETHING THEY ARE ALWAYS SO HELPFUL.
> 
> **Cons**: WE DO NOT NEED THE AUTO SHIPMENT OF BILLS AND IF WE COULD JUST CALL AND ORDER THEM THAT WOULD WORK BETTER FOR US. WE HAVE ASKED TO BE TAKEN OFF THE AUTO SHIP.
> 
> MY EXPERIENCE WITH RURAL BILLING HAS BEEN GREAT.  THE PEOPLE THAT I HAVE TALKED TO ARE COURTEOUS AND WILLING TO HELP YOU WITH ANY PROBLEM YOU MAY BE EXPERIENCING WITH THE PROGRAM.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/15163/rural-billing)

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