---
description: Get detailed information about Metaphor Workforce and how it can help you meet your business needs. Learn more about Metaphor Workforce price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Metaphor Workforce Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Metaphor Workforce](/software/150761/metaphor-workforce)

# Metaphor Workforce

Canonical: https://www.capterra.com.sg/software/150761/metaphor-workforce

> Enables call center managers to focus on call center metrics and call center performance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Metaphor Workforce?

Companies with contact centers and omni-channel customer experience initiatives.

## About the vendor

- **Company**: USAN
- **Founded**: 1989

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Flat Rate
- **Pricing Details**: Pricing will be determined by qualified USAN Sales Representative.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Budgeting/Forecasting
- Employee Management
- Performance Management
- Skills Tracking

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)

## Alternatives

1. [Clockify](https://www.capterra.com.sg/software/169607/clockify) — 4.8/5 (9235 reviews)
2. [Flex Plus](https://www.capterra.com.sg/software/1070245/Flex-Plus) — 4.8/5 (45 reviews)
3. [Paylocity](https://www.capterra.com.sg/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Jibble](https://www.capterra.com.sg/software/156992/jibble) — 4.8/5 (1643 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/150761/metaphor-workforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239037/Metaphor-Workforce/> |
| en-AE | <https://www.capterra.ae/software/150761/metaphor-workforce> |
| en-AU | <https://www.capterra.com.au/software/150761/metaphor-workforce> |
| en-CA | <https://www.capterra.ca/software/150761/metaphor-workforce> |
| en-GB | <https://www.capterra.co.uk/software/150761/metaphor-workforce> |
| en-IE | <https://www.capterra.ie/software/150761/metaphor-workforce> |
| en-IL | <https://www.capterra.co.il/software/150761/metaphor-workforce> |
| en-IN | <https://www.capterra.in/software/150761/metaphor-workforce> |
| en-NZ | <https://www.capterra.co.nz/software/150761/metaphor-workforce> |
| en-SG | <https://www.capterra.com.sg/software/150761/metaphor-workforce> |
| en-ZA | <https://www.capterra.co.za/software/150761/metaphor-workforce> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Metaphor Workforce","description":"Metaphor Workforce is a hosted Workforce Management solution that provides all you need to optimize the staffing and customer service across your enterprise. Workforce provides tools to manage your staff, forecast demand, create schedules automatically, develop reports and improve your overall customer service operation. You can make a profound impact on all areas of customer service  from long-term planning and intraday management, to follow-up and performance management  with Workforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fdcbad71-2e4a-4ab6-a55b-bf16988de9fa.png","url":"https://www.capterra.com.sg/software/150761/metaphor-workforce","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/150761/metaphor-workforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/150761/metaphor-workforce#faqs","mainEntity":[{"name":"What Is Metaphor Workforce?","@type":"Question","acceptedAnswer":{"text":"Metaphor Workforce is a hosted Workforce Management solution that provides all you need to optimize the staffing and customer service across your enterprise. Workforce provides tools to manage your staff, forecast demand, create schedules automatically, develop reports and improve your overall customer service operation. You can make a profound impact on all areas of customer servicefrom long-term planning and intraday management, to follow-up and performance managementwith Workforce.","@type":"Answer"}},{"name":"Who Uses Metaphor Workforce?","@type":"Question","acceptedAnswer":{"text":"Companies with contact centers and omni-channel customer experience initiatives.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workforce Management Software","position":2,"item":"/directory/30210/workforce-management/software","@type":"ListItem"},{"name":"Metaphor Workforce","position":3,"item":"/software/150761/metaphor-workforce","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/150761/metaphor-workforce#breadcrumblist"}]}
</script>