--- description: Get detailed information about Lucky Orange and how it can help you meet your business needs. Learn more about Lucky Orange price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/30073/web-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.com.sg/software/150695/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/150695/lucky-orange?page=2) > AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more. > > Verdict: Rated **4.7/5** by 268 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lucky Orange? Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 268 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Targeting - Behavior Tracking - Behavioral Analytics - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conversion Tracking - Customer History - Customer Profiles - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization - Drag & Drop - Engagement Tracking - Event Logs - Feedback Management - Funnel Analysis - Heatmaps - Live Chat - Multi-Channel Data Collection - Offline Form - Performance Metrics - Proactive Chat - Real-Time Analytics - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Statistical Analysis - Survey/Poll Management - Surveys & Feedback - Time on Site Tracking - Transcripts/Chat History - Transfers/Routing - Usability Testing - Usage Tracking/Analytics - User Interaction Tracking - User Research Analysis - Visual Analytics - Web Traffic Reporting - Website Analytics ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Web Analytics Tools](https://www.capterra.com.sg/directory/30073/web-analytics/software) ## Related Categories - [Web Analytics Tools](https://www.capterra.com.sg/directory/30073/web-analytics/software) - [Heatmap Tools](https://www.capterra.com.sg/directory/30977/heatmap/software) - [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software) - [Website Monitoring Software](https://www.capterra.com.sg/directory/10021/website-monitoring/software) - [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software) ## Alternatives 1. [Screpy](https://www.capterra.com.sg/software/209021/screpy) — 4.8/5 (236 reviews) 2. [Hotjar](https://www.capterra.com.sg/software/163516/hotjar) — 4.6/5 (545 reviews) 3. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 4. [Microsoft Clarity](https://www.capterra.com.sg/software/1018691/microsoft-clarity) — 4.8/5 (57 reviews) 5. [New Relic](https://www.capterra.com.sg/software/118128/new-relic) — 4.5/5 (201 reviews) ## Reviews ### "The tool we use to validate every optimization test we run" — 4.0/5 > **Beverly** | *17 August 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Session recordings and heatmaps give us the "why" behind our numbers. Every A/B test we run gets validated in Lucky Orange - if a variant wins on the metrics, we watch real sessions to confirm people are actually behaving the way we assumed rather than trusting the number on its own. It has caught a few cases where a test looked like a win but the recordings told a different story. The funnel reports are also great for pinpointing exactly which step is losing people, and the recordings for that step usually explain why within a few minutes. > > **Cons**: There is a learning curve when you bring new people onto the tool. The individual concepts (heatmaps, recordings, funnels, segments and filters) are not hard once they click, but new team members need some hand-holding before they can go from just watching recordings to pulling out something actionable. We ended up writing a short internal guide to speed that up. > > Lucky Orange has become the validation layer for our website optimization work. We do not call a test finished until we have looked at the recordings and heatmaps behind it, and that habit has saved us from shipping a couple of changes that looked good in the numbers but were not working for users. It is also our first stop when a conversion funnel starts underperforming. Good value for what we get out of it - just budget a little time up front to train the team properly. ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25 February 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Cons**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *6 July 2025* | Wholesale | Recommendation rating: 3.0/10 > > **Pros**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **Cons**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "Great tool for observing" — 5.0/5 > **Krzysiek** | *15 July 2026* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: The ability to see website traffic and customer behavior. Ease of integration and data transfer to recipients, our salespeople. > > **Cons**: A bit slow designing sometimes and not showing all the layers on more complex pages. Other than that, it's a good idea. > > We like using this tool, it helps us in our work, shows the strengths and weaknesses of our website and allows us to collect valuable information from our visitors ----- ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *12 March 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **Cons**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data