eHopper

Who Uses eHopper?

Small and medium sized business such as quick service restaurants, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, ice-cream shops, vape shops, retail shops or pop-up kiosks.

What Is eHopper?

eHopper is a free POS system for Windows PCs, Android, iPad, Poynt mobile terminal. eHopper fits small business such as quick service restaurants, retail shops, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, any retail business looking for a consolidated solution to speed up operations and grow their business.

Key features:
Free Card Processing
Payments
Order Management
Customer Management
Inventory Management
Employee Management
Loyalty
Receipt/Kitchen Printing

eHopper Details

eHopper

http://www.ehopper.com/

Founded 2000

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation
eHopper video
Play
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eHopper pricing overview

eHopper has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

eHopper Features

  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management

View full list of Bar POS Software

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

View full list of POS Systems

  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

View full list of Restaurant POS Software

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Software

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce

View full list of Retail POS Systems

  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • eCommerce

View full list of iPad POS Software

eHopper Alternatives

More eHopper alternatives

eHopper Reviews

Showing 5 of 48 reviews

Overall
4/5
Ease of Use
4.2/5
Customer Service
3.8/5
Features
3.8/5
Value for Money
4/5
Jaime R.
Point Of Sale Deployment Manager
Financial Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/11/2018

"Great Company, Great Software, Awesome Service"

Comments: Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Pros: This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Cons: They are missing a few features for fullservice restuarants but plan on adding them in the future.

  • Reviewer Source 
  • Reviewed on 05/11/2018
Verified Reviewer
Owner/Operator
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/08/2018

"eHopper customer experience"

Comments: For the most part, the service fills our need at this time.

Pros: We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Cons: There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Vendor Response

by eHopper on 27/08/2018

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

  • Reviewer Source 
  • Reviewed on 24/08/2018
Iryna P.
Owner
Food & Beverages, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 14/05/2020

"Used be a good one; however, now it is horrible"

Comments: Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pros: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Cons: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

  • Reviewer Source 
  • Reviewed on 14/05/2020
Verified Reviewer
President
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/02/2020

"A value POS for small business"

Comments: In the end, eHopper is a creative merchant processing service that does offer more options to customers. It definitely saves upfront investment cost with the high quality terminal that is provided and zero processing fees. However, it can sometimes turn away customers who prefer using credit cards for their purchases instead of debit cards. It is too early to say whether the upfront savings outweight the long term costs associated with the service.

Pros: The biggest benefit is not being charged processing fees for transactions and receiving a free touchscreen chip terminal (that doesnt attach to a mobile device). These 2 things set the company apart from other merchant processors. The app and dashboard is also nice and easy to use/navigate.

Cons: Ironically, the biggest downside I can think of is how it actually avoids charging merchant fees (at least to the business owner). This is done by telling and charging the customer a surcharge for credit card payments and giving a discount for debit card purchases. This may or may not be a big deal for some people and I can see some customers indeed preferring the cash discount (given their credit card rewards dont offer better incentive). However, this practice may be frowned upon by others. This is already a common practice typical mom and pop shops often utilize, but not something commonly seen with major retailers. In that sense, social perception is also a factor to be considered.

  • Reviewer Source 
  • Reviewed on 06/02/2020
Verified Reviewer
Director of Licensing & Business Development
Apparel & Fashion, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 27/08/2018

"Great Service, Limited Functionality"

Comments: Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Pros: The software was affordable, the team was very responsive to troubleshoot any issues we had.

Cons: The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Vendor Response

by eHopper on 29/10/2018

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected]

  • Reviewer Source 
  • Reviewed on 27/08/2018