--- description: Get detailed information about MasterControl Quality Excellence and how it can help you meet your business needs. Learn more about MasterControl Quality Excellence price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Quality Excellence Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/20043/medical-lab/software) > [MasterControl Quality Excellence](/software/148577/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.capterra.com.sg/software/148577/mastercontrol Page: 1 / 23\ Next: [Next page](https://www.capterra.com.sg/software/148577/mastercontrol?page=2) > MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences > > Verdict: Rated **4.5/5** by 534 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Quality Excellence? MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 534 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Alerts/Escalation - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Bills of Material - Change Management - Collaboration Tools - Commenting/Notes - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customizable Templates - Dashboard - Data Visualization - Document Capture - Document Check-in/Check-out - Document Coding & Control - Document Storage - Equipment Management - Feedback Management - File Sharing - Full Text Search - Incident Management - Internal Controls Management - Issue Tracking - Maintenance Management - Monitoring - Nonconformance Tracking - Order Management - Prioritization - Project Management - Quality Control - Reporting/Analytics - Response Management - Revision History - Risk Analysis - Risk Assessment - Risk Management - Risk Scoring - Root Cause Analysis - Search/Filter - Task Management - Version Comparison - Version Control - Version Rollback - Workflow Management ... and 13 more features ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Lab Software](https://www.capterra.com.sg/directory/20043/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.capterra.com.sg/directory/20043/medical-lab/software) - [Audit Software](https://www.capterra.com.sg/directory/30664/audit/software) - [Enterprise Risk Management Software (ERM)](https://www.capterra.com.sg/directory/32559/erm/software) - [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software) - [Compliance Software](https://www.capterra.com.sg/directory/30110/compliance/software) ## Alternatives 1. [QT9 QMS](https://www.capterra.com.sg/software/97557/qt9-quality-management) — 4.8/5 (118 reviews) 2. [KAWAK](https://www.capterra.com.sg/software/211071/kawak) — 4.6/5 (331 reviews) 3. [Isolocity](https://www.capterra.com.sg/software/148633/isolocity) — 4.6/5 (62 reviews) 4. [SafetyCulture](https://www.capterra.com.sg/software/141080/iauditor) — 4.6/5 (353 reviews) 5. [Qualio](https://www.capterra.com.sg/software/134050/quality-management-software) — 4.5/5 (129 reviews) ## Reviews ### "Constant support, continuous Improvment, a few kinks to work out" — 4.0/5 > **Natasha** | *8 October 2025* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: I like the connectivity of the modules and that mastercontrol is constantly improving. The different options and features are consistently offering more value, if you're ready to invest in your company. > > **Cons**: The different modules work slightly different depending on who developed them. Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and released. Example, customization of task list, adding a star to favorite your documents from the document list instead of the infocard, not having a prefiltered supplier list, or even favoriting the most recent version of the document and making that a dynamic link not static with the version favorited. > > So far, it's been good. There are some areas that are extremely painful to work through but it's comforting to know that mastercontrol is aware and that there is constantly a plan to continue improving the products. The support that we have received (including summit) to me is invaluable. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *9 October 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Cons**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "A positive experience\!" — 5.0/5 > **Sean** | *13 March 2026* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: I'm a fan of quality excellence. It's easy to use and makes sense for our organization. Have the regulation in our quality process makes all the difference. We're small and just getting started, having gotten set up in such a short amount of time getting this implemented helped tremendously with taking one more thing off our plate. > > **Cons**: There are some cons but mostly just program things I do not like or wish I could change. Working with things like AQEM a lot, I have certain ideas in mind that would work great for the specific scenario I'm in but aren't always within the realm of capabilities on MC. There are however some new additions I was made aware of coming soon that solve some of these problems\! > > My overall experience has been positive. Despite some of the minor cons I had, I was always able to get my job done and make it work for my company in a way that give me peace of mind that everything will run smoothly. ----- ### "QMS mostly done right" — 4.0/5 > **Shaun** | *7 October 2025* | Chemicals | Recommendation rating: 2.0/10 > > **Pros**: I really like how document revisions trigger training courses. Also the ease of keeping track of collaboration steps. > > **Cons**: That aQMS is not available on the FedRamp server. FBS forms require too much customization by services to make using them a very pricey item. > > After 13 years of working with MasterControl, I like the ability MasterControl rolls everything up together. ----- ### "Qx in our Pharma view" — 4.0/5 > **Jonathan** | *7 October 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Integrated total solution for QMS, been with them for 14+ years and seen lots of growth and change. 😀 > > **Cons**: Slow to grow and mature but they do have a road map that they constant make us aware of. Need to continue to innovate. > > Good, MC always listens to the voice of the customer, while not all change happens as fast as I would like it does come. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.com.sg/software/148577/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/148577/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data