Who Uses This Software?

A.I. based chatbot that helps governments and enterprises with customer engagement, support and analytics.

Average Ratings

2 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Pricing Details Contact KeyReply for pricing details.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Documentation
  • Support Online

Vendor Details

  • KeyReply
  • https://keyreply.com/

About Chat

Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app.

Chat Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Chat Most Helpful Reviews

An easy way to communicate

Reviewed on 13/12/2018
Rotich R.
Senior Accountant
Higher Education, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It has allowed me to share information with my colleagues in an easy way. Initially, i had to walk from one office to another to pass some information. It has saved me time and energy.

Pros: This tool allows me to communicate and chat instantly with my colleagues at work. It allows me to chat effectively with my workmates without visiting them physically to their offices. This has saved me a lot time whenever i want to share any information within or outside the office. It has a history of keeping the previous calls and texts making my work easier whenever I want to chat with my favorites.

Cons: So far so good. I have nothing negative to complain about this product.

Staying Connected

Reviewed on 30/01/2017
Jack G.
Reviewer Source 
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software is awesome! It has really helped my consulting firm stay connected and I have enjoyed using it. I would recommend it to anyone.

Read More Reviews