---
description: Get detailed information about CareSmartz360 and how it can help you meet your business needs. Learn more about CareSmartz360 price, benefits, and disadvantages for businesses in Singapore.
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title: CareSmartz360 Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/30812/home-care/software) > [CareSmartz360](/software/147660/caresmartz360)

# CareSmartz360

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> AI-powered, enterprise-grade home care management platform built for Large and multi-location agencies to gain operational excellence.
> 
> Verdict: Rated **4.8/5** by 185 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CareSmartz360?

Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 185 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CareSmartz
- **Location**: Rochester, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Other
- **Pricing Details**: CareSmartz360 offers affordable and flexible pricing tailored for agencies of all sizes. Our transparent plans come with no hidden fees. Plus, enjoy zero-cost implementation and dedicated support—empowering your agency to grow efficiently while keeping costs under control.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Korean, Russian, Spanish, Vietnamese
- **Available Countries**: Bermuda, Canada, Cayman Islands, Puerto Rico, United States

## Features

- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management
- Client Management
- Compliance Management
- Employee Management
- Mobile Access
- Patient Intake
- Patient Records Management
- Quality Assurance
- Scheduling

## Integrations (13 total)

- ADP Workforce Now
- Availity
- Checkr
- GrexproERP
- HHAeXchange
- Home Care Pulse | Experience Management
- Inovalon Provider Cloud
- Paychex Flex
- QuickBooks Online Advanced
- Tellus
- Viventium Software
- Waystar
- dotnet Report

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Care Software](https://www.capterra.com.sg/directory/30812/home-care/software)

## Related Categories

- [Home Care Software](https://www.capterra.com.sg/directory/30812/home-care/software)
- [Home Health Care Software](https://www.capterra.com.sg/directory/10036/home-health-care/software)
- [Clinic Management Software](https://www.capterra.com.sg/directory/31011/hospice/software)

## Alternatives

1. [GEOH](https://www.capterra.com.sg/software/207985/geoh) — 4.9/5 (162 reviews)
2. [eRSP](https://www.capterra.com.sg/software/129443/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.capterra.com.sg/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
4. [ShiftCare](https://www.capterra.com.sg/software/1016141/shiftcare) — 4.6/5 (145 reviews)
5. [InMyTeam](https://www.capterra.com.sg/software/215860/inmyteam) — 4.6/5 (94 reviews)

## Reviews

### "Making Life Easier" — 4.0/5

> **Sheila** | *27 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Having client management/scheduling and caregiver stuff all in one place has made life easier.
> 
> **Cons**: When you need to add a reoccurring charge to a client invoice such as an admin fee. The system sends the client 2 invoices, one for hours the client has service and one for the admin fee. Not client friendly.
> 
> Over all it has bee what we needed for this point in our business. It was easy to get started and now with FIN easier for me to get issues handled. I can get the answer to my question and not have wait on anyone to get back to me.

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### "Caresmartz" — 5.0/5

> **Baker** | *19 March 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Very nice to use when you first start a small homecare business. Very user friendly
> 
> **Cons**: Only had basic features and as we grew it became more complicated for scheduling clients and staff
> 
> overall it was great. There was great customer service

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### "Excellent software that can be customized to grow with any agency" — 4.0/5

> **Isoken** | *18 April 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Caresmartz 360 is the only software product we have used and we have been happy with it. I like the workflow and i like the interface
> 
> **Cons**: The reporting feature needs improved, especially now with AI, it shouldn't be very difficult to find relevant data that can help with decision making and overall operation of the agency
> 
> Great software for any startup and growing agency. we started with caresmartz in 2021 without any prior experience with home care software. We have been happy with experience, the software have improved overtime. Customer service is excellent

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### "CEO & Founder" — 5.0/5

> **Marcus** | *19 November 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The scheduling system is hands-down the best feature – it’s a total game-changer. No more scheduling conflicts, last-minute scrambles, or missed shifts. Everything from caregiver availability to client preferences is handled seamlessly in one place. Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we finally have full control of the agency without the usual chaos.
> 
> **Cons**: Honestly, there’s very little to complain about. If I had to pick something, it would be the initial learning curve when we first onboarded – there are so many powerful features that it took a couple of weeks for the team to feel 100% confident. But their fantastic support team held our hand through every step, so even that turned into a positive.
> 
> Outstanding. CareSmartz360 has completely transformed our agency. It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week. The platform is intuitive, constantly improving, and the customer service is genuinely the best we’ve ever experienced (fast, friendly, and they actually solve problems on the first call). We love it and recommend it to every home care owner we know\!

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### "Thumbs Up\!\!" — 5.0/5

> **Julie** | *24 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I love that staff can report about their clients on the platform. This keeps clients families and the office staff well informed.
> 
> **Cons**: There is always room for improvements. If I had to choose something that could be better I would add some more functionality to the already wonderful app.
> 
> Overall I love the app and appreciate the wonderful customer service. They are quick to respond to and solve any problems we run into.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/147660/caresmartz360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233554/CareSmartz360/> |
| en-AE | <https://www.capterra.ae/software/147660/caresmartz360> |
| en-AU | <https://www.capterra.com.au/software/147660/caresmartz360> |
| en-CA | <https://www.capterra.ca/software/147660/caresmartz360> |
| en-GB | <https://www.capterra.co.uk/software/147660/caresmartz360> |
| en-IE | <https://www.capterra.ie/software/147660/caresmartz360> |
| en-IL | <https://www.capterra.co.il/software/147660/caresmartz360> |
| en-IN | <https://www.capterra.in/software/147660/caresmartz360> |
| en-NZ | <https://www.capterra.co.nz/software/147660/caresmartz360> |
| en-SG | <https://www.capterra.com.sg/software/147660/caresmartz360> |
| en-ZA | <https://www.capterra.co.za/software/147660/caresmartz360> |
| fr | <https://www.capterra.fr/software/147660/caresmartz360> |
| fr-BE | <https://fr.capterra.be/software/147660/caresmartz360> |
| fr-CA | <https://fr.capterra.ca/software/147660/caresmartz360> |
| fr-LU | <https://www.capterra.lu/software/147660/caresmartz360> |

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