--- description: Get detailed information about Updox and how it can help you meet your business needs. Learn more about Updox price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Updox Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Remote Patient Monitoring Software](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox) # Updox Canonical: https://www.capterra.com.sg/software/147554/updox Page: 1 / 6\ Next: [Next page](https://www.capterra.com.sg/software/147554/updox?page=2) > Updox offers you secure, user-friendly solutions for electronic fax, secure text, telehealth, and forms within one easy-to-use platform > > Verdict: Rated **4.1/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Updox? Updox is perfect for out-of-hospital providers, physicians, pharmacies, health systems, LTPAC facilities, and other specialty medical practices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 117 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: EverCommerce ## Commercial Context - **Pricing Details**: Contact Updox directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, United States, Vanuatu and 1 more ## Features - Appointment Management - Appointment Scheduling - Confirmations/Reminders - Electronic Payments - For Medical Purposes - HIPAA Compliant - Mobile Access - Multi-Provider Practice - Online Forms - Patient Communications - Patient Engagement Software - Patient Intake - Patient Portal - Patient Questionnaires - Reminders - Remote Treatment Planning - Third-Party Integrations - Video Conferencing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Remote Patient Monitoring Software](https://www.capterra.com.sg/directory/31935/remote-patient-monitoring/software) ## Related Categories - [Remote Patient Monitoring Software](https://www.capterra.com.sg/directory/31935/remote-patient-monitoring/software) - [Patient Management Software](https://www.capterra.com.sg/directory/30780/patient-management/software) - [Medical Scheduling Software](https://www.capterra.com.sg/directory/30027/medical-scheduling/software) - [Patient Scheduling System](https://www.capterra.com.sg/directory/33315/patient-scheduling/software) - [Patient Engagement Software](https://www.capterra.com.sg/directory/31085/patient-engagement/software) ## Alternatives 1. [RXNT](https://www.capterra.com.sg/software/110018/rxnt) — 4.3/5 (498 reviews) 2. [ModMed](https://www.capterra.com.sg/software/124590/ema) — 4.5/5 (567 reviews) 3. [Teladoc Health](https://www.capterra.com.sg/software/190055/teladoc) — 2.5/5 (91 reviews) 4. [Mend](https://www.capterra.com.sg/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [CharmHealth](https://www.capterra.com.sg/software/120340/charm-ehr) — 4.2/5 (153 reviews) ## Reviews ### "unreliable, increasing costs, shady cancellation fees" — 1.0/5 > **John** | *29 March 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: electronic fax service, the patient portal. > > **Cons**: increases in service charges, unreliable up time with frequent outages, difficult to create online documents, clunky integration with EHR > > constant downtimes, massive increases in charges, 60 day cancellation fee ----- ### "Stay away from Updox" — 1.0/5 > **Anonymous User** | *14 November 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Not too much. They had a small page limit on faxing. We experienced daily fax fails. Staff reported a lack of support when the product was down. > > **Cons**: The product was frequently inoperable. Their contract is unreasonable. They have a very small window for termination and if you are late by 18 days, they will hold you to 1 year of payments. > > Stay away from Updox. It's not worth the money. They raised their prices from $799 to $2400 in 3 years. ----- ### "Meh, better products out there." — 1.0/5 > **Karen** | *21 May 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: When it works, it works well enough, problem is that is not often enough and getting customer service response is tough. > > **Cons**: 1. Customer service....you cannot call and get a human to help with an issue right away, you have to try to get on a schedule for a zoom meeting and if you are tied up with real office work/issues during that time, you have to start the process over, meaning you have items that need to be placed in patient charts that won't work just hanging out in the inbox. 2. CONTRACTS automatically renew without an "out" and they do not allow you to buy out your contract. We are paying about $600/month for a service we do not want any longer and they are making us pay 7 more months for the pleasure of doing business. Very frustrating. 3. Price sold at the beginning of our business with them was great, but when they increased, it went up 500%. 4. When they have an outage (which seems to happen with regularity), it literally cripples our office. > > Honestly, for the most part, it has been ok....until it is not. Then they are not at all helpful with fixes or responsiveness. Now, send them an email that you want to cancel your service and they are all over that. ----- ### "A great solution to outdated fax machines" — 4.0/5 > **Alexis** | *10 December 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems. > > **Cons**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient. > > Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs. ----- ### "Excellent product... expensive though" — 5.0/5 > **Daniel** | *15 March 2021* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: Ease of integration with the EMR. This software worked seamlessly with Practice Fusion EHR. > > **Cons**: The price, they are much more expensive than their competitors. And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line. > > They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services. Overall, it's a good product, but ultimately I decided to go with a cheaper alternative. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.com.sg/software/147554/updox?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/147554/updox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data