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What Is ZipBooks?

ZipBooks is modern accounting, invoicing, and time tracking software for small businesses, contractors and accountants.

ZipBooks makes managing your business simpler. Get paid with credit card or Paypal easily. Powerful, easy-to-use reports, industry best practices, and smart recommendations from ZipBooks help you make even smarter decisions.

Who Uses ZipBooks?

ZipBooks is free accounting software for contractors, small businesses and accountants. We do an especially good job as a free FreshBooks alternative.

ZipBooks Software - ZipBooks Dashboard
ZipBooks Software - Online invoicing
ZipBooks Software - ZB Accountant Messaging
ZipBooks Software - 4

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Reviews of ZipBooks

Average score

Overall
4.5
Ease of Use
4.6
Customer Service
4.6
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Caitlin
Caitlin
Digital Marketing Specialist in New Zealand
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

I'm a ZipBooks Fangirl! I've tried several accounting options & they provide the best value!

5.0 6 years ago

Comments: I've been able to spend less time on my accounting. I don't have to create reports, ZipBooks does it all based on my chart of accounts and other information. The customer service is super fantastic and supportive. The help files are well written, concise and easy to understand. The cost is low and the tiered pricing system is really fair. I can connect multiple accounts and add staff to my account. I can use time tracking, set up automatic invoices, pre-set items and tasks, add documents, just to name a few! My personal account is turned into a profile which is hosted on their system. My clients can leave reviews and potential clients can find and contact me.

Pros:

Beside the cost (I'm on the pro version and it's still cheaper than the basic version of Xero and others), it automatically creates all the reports I need and shows them in a way that means I don't need an accounting degree! So my general ledger, my profit and loss statements - it's all there for me! Everything is so simple to use that I spent the first couple of weeks overthinking the whole thing - because it can't be that simple right?! The layout is so easy to navigate, the chart of accounts is simple to understand, and when I need a hand (I've managed to mess things up in my ignorance of double entry accounting) the customer support team are right there and get my problem sorted so quickly!

Cons:

My biggest con is that it's really USA-centric. I'm not in the States so I can't connect my bank account to the system so I have to manually import my statements. For me, it's well worth the effort because the system saves me time and stress in so many other ways. Also I'm a sole trader so I don't have many accounts to sort out. I can imagine it would be different for someone with a bigger company or more regular turnover.

Cory
Owner in US
Management Consulting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Don't Sleep on ZipBooks

5.0 2 years ago

Comments: I love ZipBooks I use it for two businesses, my consulting and my graphic design - It's simply amazing for a low cost platform it meets all of my needs with only a few hiccups once or twice a year. Not bad IMO.

Pros:

It's one of the most inexpensive tools on the market and it meets all of my small business needs with amazing features that you would expect to pay much more for.

Cons:

Sometimes my card gets kicked out, or I need to renew the connection to my payment processing platforms and it doesn't email me about it until someone tries to pay and can't. I've often had to reach out to the help desk to pay for my service because my cards just don't want to work and auto payment didn't go through for some reason. Second, I run multiple businesses (DBA) and for that I need to log in to two separate accounts. It would be great to be able to consolidate them.

Susan
Board of Directors in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

ZipBooks - Perfect for a Hobby turned Small Business!

2.0 7 years ago

Comments: The ZipBooks staff have been very responsive and willing to help. The software is free to use, however, there is a $1.25 charge per Paypal transaction when a customer pays via ZipBooks invoice. It provides basic accounting features that would work well for a person who is turning their hobby into a small business or a small contract business. If you are new to accounting, ZipBooks is perfect. If you are accustomed to accounting software, then this free software isn't for you. It doesn't yet have dynamic reporting features, ie no balance sheet or clickable fields to expand a data field on the Income Statement. If your business is small and you are going to keep it that way, ZipBooks is perfect. If your business is thriving and growing, invest in paid software as you'll quickly grow out of ZipBooks. That said, I'm told they have changes in the works so maybe this won't hold true in the near future.

Pros:

Easy to use for someone with no accounting knowledge. Perfect for an MLM or hobby turned business. I love, love, love that their customer service is responsive.

Cons:

The reporting features are seriously lacking. No balance statement, COG's are lumped together on the Income Statement, no division of income sources and no field on the Income Statement is clickable for a detailed report. Invoice and Expense pages are long with one arrow to the next page on the top and when editing an invoice or expense and saving, you are brought to the "1-50" page instead of the current page you were working on.

Verified Reviewer
Verified LinkedIn User
Aviation & Aerospace, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

User-friendly software underpinned by prompt, professional support

5.0 5 years ago

Comments: Our overall experience has been positive. Thus far, we have not encountered any problems.

Pros:

1.The software is easier to use than it even appears. This makes it simpler for non-finance people who may find themselves required to attend to such matters e.g. Start-ups, local SME's and EME's etc. 2. The support team are atypically, prompt and efficient. In our experience with online support from other service providers, there is more often than not a delay in responding, be it short or long. In some instances, the support staff have not had the expertise to offer guidance or solve elementary problems. The ZipBooks team is impressively swift and knowledgeable.

Cons:

Initially, it appeared that functions such as customer month end statements and a few others could not be generated. After one or two chats with online support and the discovery of the numerous, yet concise, online documents, I realised that such functions are, indeed, included. Not only that, but also that the majority of questions are very likely covered and one can solve one's own queries if one looks for the relevant document. Perhaps it would be useful to users if this was highlighted or flagged and doing so may reduce the enquiries that your online support team have to attend to.

ZipBooks Response

5 years ago

Thanks so much--happy to help!

Nziza
salesperson in Rwanda
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

It's time to get on-board with an accounting software that leaves an impression

5.0 last year

Pros:

ZipBooks has a great many features and is very much incorporated with the organization's different items. additionally, you can check your SKU, merchant subtleties, and stock close by. In general, ZipBooks is a superb device for new organizations and associations. It's a magnificent decision. Having all that in one area is an extraordinary component of this book. The reports are profoundly easy to understand, and the equilibrium is easy to deal with.

Cons:

ZipBooks offers an iOS application, however, doesn't have an application for Android gadgets. Another thing is that it is somewhat irritating is that Zoho limits the quantity of Clients/Sellers you can add for each plan they offer. When you arrive at the cutoff you need to pay more to add more.