--- description: Get detailed information about HelloShift and how it can help you meet your business needs. Learn more about HelloShift price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelloShift Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [HelloShift](/software/146408/helloshift) # HelloShift Canonical: https://www.capterra.com.sg/software/146408/helloshift Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/146408/helloshift?page=2) > AI-powered hotel ops: 24/7 call answering, guest messaging, housekeeping optimization, contactless check-in, staff collaboration. > > Verdict: Rated **4.7/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HelloShift? Hotels and hotel groups of all sizes - independent properties, boutique hotels, and branded chains (Marriott, Hilton, Wyndham, IHG). Integrates with 40+ PMS systems. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 51 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HelloShift - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$1.25 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pricing is based on number of rooms. No limit on number of users or data. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Asset Tracking - CRM - Employee Management - Guest Experience Management - Inspection Management - Inventory Management - Maintenance Management - Maintenance Scheduling - Marketing Automation - Mobile Access - Predictive Maintenance - Reminders - Reporting/Analytics - Work Order Management ## Integrations (7 total) - Cloudbeds - Mews - Opera - Stayntouch PMS - Stripe - Twilio - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Preventive Maintenance Software](https://www.capterra.com.sg/directory/31023/preventive-maintenance/software) ## Alternatives 1. [eZee Absolute](https://www.capterra.com.sg/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 2. [ResNexus](https://www.capterra.com.sg/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 3. [Sirvoy](https://www.capterra.com.sg/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [Caterbook](https://www.capterra.com.sg/software/190985/caterbook-v5) — 5.0/5 (24 reviews) 5. [Little Hotelier](https://www.capterra.com.sg/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Reviews ### "Easy-to-use group task and communication tool" — 5.0/5 > **KHanh** | *3 August 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It lets you create tasks with a date and time reminder so you'll get a red notice when something is due and need your attention. You can also add different colleagues and departments involved with the task or issues. > > **Cons**: It is not quite widely used yet, so communicating with other properties still requires lots of emails. > > It's a really useful tool. I can just scan through the pages on my way to work and I would already know what to expect and how things are going even before I start my shift. ----- ### "Great For Both In Stay / Post Stay" — 5.0/5 > **Alex** | *17 January 2019* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: We vetted probably about half a dozen messaging platforms out there before selecting HelloShift to add to our arsenal of guest touchpoints at our resorts. So far, the results are great. Although we decided against using the chat function, the integration with SynXis IBE has been outstanding and easier than anticipated anyone that's ever tried to integrate with SABRE/SynXis knows EXACTLY what I mean by that - LOL). Two thumbs up, definitely helps with in stay issues. > > **Cons**: If the software could grab guest reviews from GMB, Facebook, booking.com and the other OTAs it would be a huge plus. Other than that, it's pretty decent. > > Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up. Good stuff. ;) ----- ### "HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS" — 5.0/5 > **MONIQUE** | *25 July 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: EASY TO USE, NOT TOO MUCH IN YOUR FACE, GUESTS LOVE IT, AND SO DOES OUR TEAM. > > **Cons**: NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL > > IVE NEVER HEARD OF HELLOSHIFT UNTIL I STATED WORKING FOR MY HOTEL, AND I LOVE IT. THERE ARE MANY GREAT THINGS ABOUT IT BUT THE BEST THING IS THE ABILITY TO COMMUNICATE BETWEEN STAFF, MANAGEMENT, AND OUR GUESTS. 10/10 WOULD RECOMMEND FOR ANY BUSINESS WHO WANT TO GET AWAY FROM BORING EMAILS. ----- ### "Just Good - depending on your needs\!" — 3.0/5 > **Pawel** | *20 September 2022* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: Ease if use. Very nice interface. Good communication \& management tool if you have staff. > > **Cons**: Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages. > > Poor customer service, not a lot to offer in terms of settings and customer messaging. I felt pressured to sign a contract with them which I didn't like. ----- ### "Wonderful Software" — 5.0/5 > **Tamara** | *28 July 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This software makes communications between the Desk staff \& Management quick and efficient, while also allowing things to be marked off as done so that nothing gets forgotten. Also good for reminders on future issues and orders. > > **Cons**: No Cons that I have found.. This software has been extremely helpful ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/146408/helloshift?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/146408/helloshift) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data