Jolt
What Is Jolt?
Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Jack In The Box, Weis, Cinemark, and thousands of other global brands.
Who Uses Jolt?
Jolt is built to help businesses who employ deskless workers. This includes businesses like restaurants, theme parks, hotels, zoos & aquariums, car washes, doctor's offices, retail stores, and more.
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Reviews of Jolt
Debra
Purchased the Jolt labeler to label in process product, but we are using it for so much more!
Comments: Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.
Pros:
Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!
Cons:
I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.
Angelo
Supercharged Performance with Jolt
Comments: Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.
Pros:
Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.
Cons:
The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.
Jolt Response
4 months ago
Thank you for your review, Angelo. We're so glad to hear that Jolt has been a great addition to your workflow. We appreciate your feedback, and we'll be sure to take that into consideration for future updates. We're happy to hear that you appreciate our fast, reliable performance and customer service. We'll continue to strive to provide the best products and services possible to our customers.
Eduardo
The mobile solution to increase efficiency and responsibility in your business
Comments: With this operations management platform, which is very complete and integrated, it offers me effective solutions to the needs of my company in different sectors.
Pros:
this is a very complete and integrated operations management platform that offers solutions which were very effective for my business. Additionally, his focus on team responsibility, food safety, and employee performance can help significantly improve the efficiency and productivity of any business.
Cons:
the prices are a little high, but this platform is super cool, bad at first I felt overwhelmed with so many options but over time I adapted quite well.
Jolt Response
2 months ago
Hey Eduardo, we're thrilled to hear that Jolt has been a complete and integrated operations management platform that has offered effective solutions for your business needs. We're glad to hear that you've adapted well to the many options available on our platform. If you ever need any assistance or have any questions, please don't hesitate to reach out to our customer support team. They're always happy to help!Thanks again for your review and we look forward to continuing to work with you and your business.
Darrick
Ineffective product and poor business practices
Comments: Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.
Pros:
The promises sounded good. Results did not materialize.
Cons:
Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.
Jolt Response
3 months ago
We apologize for the inconvenience that you have experienced with Jolt. We strive to ensure that our customers are happy with our products and services and we would like to make this right. We are sorry to hear that you have had difficulties getting your staff to adopt the software. We encourage you to continue reaching out to our Customer Success team and let us know how we can improve this situation. We value your business and we would love the opportunity to serve you better.
Agnes Serwaa
Boost your business performance with Jolt!
Comments: Jolt is a great and makes works simpler, easier and faster
Pros:
I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial
Cons:
I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side
Jolt Response
2 months ago
Hi Agnes, thank you for your honest review of Jolt. We appreciate your feedback and understand your concerns about the initial learning curve and cost of investment. We strive to provide exceptional customer service and offer various resources to help make the transition to Jolt as smooth as possible. Our team is always available to assist with any questions or concerns you may have. We're thrilled to hear that you find Jolt beneficial for your business and hope you continue to enjoy its features. Thank you for choosing Jolt as your centralized platform for communication and collaboration with employees.
