Who Uses This Software?

This is a business solution (no home users) for any business that wants a vital security layer at the HTTP and HTTPS layer and also who wants to control web content. Business, MSP's, Education..

Average Ratings

200 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.3 / 5
  • Customer Service 4.5 / 5
  • Features 4.3 / 5
  • Value for Money 4.4 / 5

Product Details

  • Starting Price US$0.90/month
    See pricing details
  • Pricing Details $0.90 per user per month .
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
    Not Offered
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • TitanHQ
  • http://www.titanhq.com
  • Founded 1995

About WebTitan

DNS Based Web filter and Web security layer for Business and MSPs that blocks malware, ransomware and phishing as well as providing web content control.

WebTitan filters over 2 billion DNS requests every day, identifies 300,000 malware iterations a day and has over 7,500 customers.

Try a free Trial of WebTitan today, full support included.
Great monthly pricing available starting at $1 per user per month.
Hosted locally.

WebTitan Features

  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Encryption
  • Endpoint Management
  • Incident Management
  • Intrusion Detection System
  • Threat Intelligence
  • Two-Factor Authentication
  • Vulnerability Management
  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection
  • AI / Machine Learning
  • Behavioral Analytics
  • Endpoint Management
  • IOC Verification
  • Incident Management
  • Tokenization
  • Vulnerability Scanning
  • Whitelisting / Blacklisting
  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • IP Protection
  • Intrusion Detection System
  • Threat Response
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Alerts/Notifications
  • Availability Testing
  • Event Logs
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

WebTitan Most Helpful Reviews

Promising, but Still Needs Some Additions

Reviewed on 27/11/2019
Verified Reviewer
IT Supervisor
Education Management, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use it as a content filter, and to help us identify if there seems to be malware on a device. I believe that we have been able to reduce the number of False-Positives from our previous solution, but we end up doing a lot more whitelisting, and I wonder at times if we're catching everything we should be.

Pros: Our primary reason for changing to WebTitan was cost. We had be fairly happy with our previous solution, but they kept driving up the price, forcing us to look elsewhere on our limited budget, and WebTitan was willing to work within our price range. One of the things I have found that I like about WebTitan is in how it displays some reports. Within the web console, it is easy to see if blocks are in a series, or hit and miss throughout the day. It also gives an easy to see overview if the block count is due to a single piece of software trying to "phone home" at a single URL, or if there seems to, instead, be an effort by the user to get to prohibited content via a variety of URLs. Overall, easy to use solution that works off of categories, but still is easy to whitelist or blacklist given domains, etc.

Cons: Two short-comings readily stand out for our needs/desires.
1) There is no "P2P" category. While there are legal and legitimate peer-to-peer websites and software, we want to block such activity, and limit access to such software as much as possible. Without the P2P category, we're left either with an overly restrictive policy blocking all download sites and then whitelisting a lot, or we stick with only blocking "illegal"/hacking/etc, and then blacklisting P2P sites that aren't caught in that as we find them. Neither is ideal.
2) The emailed reports are not nearly as helpful as the web console reports. I cannot seem to get it to show the same list of blocked attempts in the email. I can only get a block count by category along with a unique domain count. But without being able to see the domains along with timestamps, I have to keep going back to the console to decide if action is required or not.

Top Notch DNS Filtering

Reviewed on 22/11/2019
Jason R.
IT Specialist
Computer & Network Security, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.

Pros: Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Cons: Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

Vendor Response

by TitanHQ on 28/11/2019

Jason thanks a million for your kind WebTitan review and I'm delighted that our DNS filtering has been "Top Notch" for you.
Cheers for the shout out for the support team - I'll pass on the good news, they'll be chuffed.
Welcome on board!
Dryden Geary,
TitanHQ

Effective, Inexpensive, and Relatively Easy to Use.

Reviewed on 06/02/2018
Verified Reviewer
Vice President, Operations
Management Consulting, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Reduced spam, reduced viruses. User-controlled management of spam.

Pros: It does a good job of blocking spam and malicious content. The customized emails that can go out to individual users makes management so much easier. The support, when needed, is very good and very responsive; with what seems to be domestic resources to assist.

Cons: The only complaint I have is that there is not a "greylisting" override. Specifically, when a mail is expected, but is the first time being received by a specific email address, you need to wait upwards of 10 minutes (depending on the other party's server settings). I wish there was some sort of queue or override to get around this without disabling the feature.

WebTitan is a great product for companies that want very granular control over user web filtering

Reviewed on 13/07/2018
Brian M.
CIO
Outsourcing/Offshoring, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It fits all of my needs for web filtering across my organization

Pros: I have incredible control over my users' web filtering and great reports that can be automatically generated and delivered. It's fairly easy to use from an administrative perspective and provides great flexibility. I currently have 350 seats over 4 offices with each office having slightly different web filtering needs and I have no problem accomplishing it with WebTitan.

Cons: They don't really put out many software updates. I think the last one was from 9 months ago, now. They do keep up with definitions for categorizing websites, but actual software enhancements do not get pushed out very often.

Very easy to setup. Catches a LOT of spam.

Reviewed on 06/02/2018
Verified Reviewer
IT Manager
Architecture & Planning, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The benefits from this software are in the thousands. About 1000 less emails per day. We block about another 3000+ per day before they even make it to the site. However, we also see that SpamTitan is blocking about 2-3 viruses per week. No matter how much protection you have, it is not enough. Spam Titan helps us with protecting our site from Ransomware/Viruses, and in general waste of time going through all of the banking errors of the United Bank of Africa.

Pros: The amount of spam stopped. It can be configured to work on a SHARED IP hosting with cPanel. I would have to lookup the rule I created, but it helps stop spam emails that originate from the server itself.

Cons: It is not possible to Blacklist TLD's. I have used the local vmWare version, it has a lot more customization settings. That is both good and bad, in that anything you have to adjust takes time, but it gives you better control.

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