Who Uses Mozeo?

Mozeo serves clients of all sizes in various markets throughout the US and Canada.

What Is Mozeo?

With thousands of customers, Mozeo is perfect for beginners and experts alike. You'll get 24/7 access to a feature loaded dashboard that includes contact management, mobile keywords, SMS, MMS, text conversations, reports and more. Best of all, our support is unmatched - we've had a 99% customer satisfaction rating for three years running.

Mozeo Details

Mozeo

https://www.mozeo.com

Founded 2007

Mozeo Pricing Overview

Mozeo starts at US$5.00/one-time. Mozeo does not have a free version but does offer a free trial. See additional pricing details for Mozeo below.

Starting Price

US$5.00/one-time

Pricing Details

5¢ per message add-ons available

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Mozeo Features

SMS Marketing Software
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls/Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Mozeo Reviews

Showing 5 of 45 reviews

Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.7/5
Features
4.2/5
Value for Money
4.7/5
Caitland O.
Communications & Commercial Services Director
Real Estate
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 22/06/2018

"Texting made easy and affordable!"

Pros: It's very easy to use, and customer support is great. I had a complaint one time and got a reply that it could take up to 24 hours to get a response, and I had a response within 30 minutes. There are some great features, like the landing pages as well. It's also more affordable than some competitors when you need a LOT of texts!

Cons: I wish there was a way to have the texting come from a name instead of a 5 digit number. The landing pages can also be a bit tricky to format if you want to include pictures. I tried to include a graphic and had to resize it several times before I got it right.

  • Reviewer Source 
  • Reviewed on 22/06/2018
Verified Reviewer
Marketing Coordinator
13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 02/01/2018

"Easy to use for text campaigns"

Comments: People these days don't answer their phones and I don't want my messages to get lost in a sea of emails for our candidates. Mozeo lets me text someone right away and get their attention. I get much higher response rates via text message campaigns.

Pros: My company uses this product solely for text message campaigns and it works great. The dashboard is very easy to work through and understand. Uploading contacts to a list is also very simple. I was worried at first that it would take several minutes or even hours for contacts to successfully load to a list, to my surprise it only takes a couple seconds. Helps eliminate down time. When creating a text message, Mozeo makes it very easy to add an external link and Mozeo helps me keep track of how many characters I have left in a message before I reach my maximum allotted characters. I also like that I can see individual's responses. Whether they have questions, comments or concerns - I am able to quickly respond to that person via another text in a couple minutes.

Cons: When I am about to send a text message, I have the choice to "send to groups" to my message...on that following page it would be so appreciated if I could see how many people are in each group. A little number in bold next to each list so I can see when I combine certain contact group lists how many people I am sending to. I would also like more in depth reports on each text campaign. The "My Reports" section of Mozeo only lets me see reports based on a time frame. Sometimes I send three or four text campaigns in one day. I'd like to see each individual campaign's report - not all three or four text message reports as a whole.

  • Reviewer Source 
  • Reviewed on 02/01/2018
Malkie R.
Director of Case Management
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/05/2018

"Mozeo has really helped me with staffing cases efficiently and easily. "

Pros: The best thing I love about the system is the groups option - I do not need to send out a message to all my contacts at same time.

Cons: Since I send out multiple messages per day, I do not like the way the replies come in. There's no way to see to which message a provider is replying "yes" to. If you can find a way to have the messages be received in a way that I know to which message it corresponds to, that will be very helpful.
Another thing would be for the system to let us know when a provider opts out of text or email. It is not clear enough. And if someone did opt out, how does she opt back in without me having to delete and re-add the contact?
Third, very little character limit when texting individually with providers.
Lastly, the emails should have option to have regular text bodies...not sections and stuff.

  • Reviewer Source 
  • Reviewed on 15/05/2018
Heather H.
Insurance Sales Agent
Insurance, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 18/12/2018

"Easy Enough"

Pros: The site is very user friendly and the support is very fast at getting back to you

Cons: Every time you send a text, the page refreshes and you lose your spot in your inbox.

  • Reviewer Source 
  • Reviewed on 18/12/2018
William F.
Vice President
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/09/2019

"Great Texting Software for Teams of All Sizes"

Pros: What I like most about Mozeo is that it is extremely easy to setup and get rolling for my team. It was easy to setup routing for the responses that came through and the leads were routed correctly and efficiently.

Cons: The cost of the software is what ultimately drove our company to other competitors in the market.

  • Reviewer Source 
  • Reviewed on 27/09/2019