--- description: Get detailed information about Guru and how it can help you meet your business needs. Learn more about Guru price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.com.sg/software/145390/guru Page: 1 / 27\ Next: [Next page](https://www.capterra.com.sg/software/145390/guru?page=2) > The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guru? Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 639 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Calendar Management - Catalog Management - Chat/Messaging - Collaboration Tools - Communication Management - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management - Employee Directory - Feedback Management - Full Text Search - Indexing - Knowledge Base Management - Knowledge Management - Live Chat - Multi-Channel Communication - Multi-Language - Multiple Data Sources - Natural Language Search - Progress Tracking - Query Suggestions - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Surveys & Feedback - Task Management - Text Editing - Third-Party Integrations - User Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software) - [Productivity Software](https://www.capterra.com.sg/directory/30968/productivity/software) - [Remote Work Software](https://www.capterra.com.sg/directory/31855/remote-work/software) - [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software) - [Internal Communication Software](https://www.capterra.com.sg/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Confluence](https://www.capterra.com.sg/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Document360](https://www.capterra.com.sg/software/177031/document360) — 4.7/5 (290 reviews) 3. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5060 reviews) 4. [Helpjuice](https://www.capterra.com.sg/software/130533/helpjuice) — 4.7/5 (102 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "Guru - my new best friend\!" — 5.0/5 > **Candy** | *20 February 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I love how it respond swiftly on every question I asked. > > **Cons**: The responses provided by Guru is accurate on what I am looking for. > > The Guru experience and the updates are smooth. Its like a google, where all knowledge base related to my work there and its responding according to my preference. ----- ### "Guru = Our Trusted Source" — 5.0/5 > **Dana** | *17 July 2024* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: Guru is our support and success team’s Internal Knowledge Base (or ‘IKB’ for short). This tool replaces Notion as our internal support process and how-to Wiki for our team and serves as a trusted source for the support team’s centralized collective knowledge. The adoption of the tool and its extensibility were critical to us, and thus far, we're pleased. Another pro: Ease of implementation and use - It can't be stressed enough how easy this was to configure and deploy. > > **Cons**: I'd really like to see a more robust bidirectional integration with Notion, similar to how well Guru works with Zendesk's Help Center. We'd like to have discrete cards that pull in Notion pages and stay in sync with those pages. That said, Guru does allow for bulk import of Notion content. > > I'd buy Guru again if I were starting an internal knowlkedge base all over again. In a heartbeat. ----- ### "Guru is an amazing tool for all enablement support" — 5.0/5 > **Ness** | *14 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The Guru Analytics feature allows us to understand what content is most relevant, understand behaviours of teams who do look for guru support and at what time in any project roll-out. > > **Cons**: If I had to name one it would be the manual adding of people to a collection, it would be great if everyone was added so they can be collaborators. > > Guru has really supported me in my role of enablement with the team. Helping me to crete precise content and have a user request for the guru card at a time when its needed in their enablement search. ----- ### "Easy-to-use, quick to adopt." — 5.0/5 > **Verified Reviewer** | *22 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Really clear organizational structure. Verification allows an easy way to check information validity and recency. > > **Cons**: Guru has worked very well for most of our use-cases. The AI features are still rudimentary but that's not Guru's strongest point in our perspective. > > Guru is the best company wiki I've gotten the opportunity to use. It's a great all-in-one tool allowing teams to collaborate across departments easily. The collections/foldering system has allowed us to develop much clear content hierarchy. ----- ### "Easy to use\!" — 5.0/5 > **Verified Reviewer** | *20 March 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: We use Guru as an internal knowledge base - anything from product guides and process outlines to company policies and team announcements. It's very easy to organize and update, and the "verify feature" helps us see what is up-to-date. I especially like how Guru incorporates AI - the AI search capabilities make it really easy to find the information I need. > > **Cons**: I like the fact that Guru integrates with Slack. When someone asks a question in Slack, Guru will respond with a suggested answer. However, the answer provided by Guru isn't always correct. It does better with straightforward questions (ie, "what days are company holidays?") than with more complicated product questions. > > I'm a user who isn't involved with the administration of Guru, I just use it as part of my day-to-day work, and I find it very easy to use. It's intuitively designed and simple to find the information I need. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.com.sg/software/145390/guru?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/145390/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data