--- description: Get detailed information about dualmon and how it can help you meet your business needs. Learn more about dualmon price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.com.sg/software/145125/dualmon-remote-access Page: 1 / 13\ Next: [Next page](https://www.capterra.com.sg/software/145125/dualmon-remote-access?page=2) > A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments. > > Verdict: Rated **4.9/5** by 287 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses dualmon? Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 287 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: dualmon - **Location**: San Diego, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - Diagnostic Tools - File Sharing - File Transfer - Mobile Access - Multiple Monitor Access - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Recording Software - Screen Sharing - Session Recording - Troubleshooting - Unattended Access ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) - [Remote Desktop Software](https://www.capterra.com.sg/directory/31955/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://www.capterra.com.sg/software/122252/teamviewer) — 4.6/5 (11629 reviews) 2. [AnyDesk](https://www.capterra.com.sg/software/149595/anydesk) — 4.6/5 (1787 reviews) 3. [RemotePC](https://www.capterra.com.sg/software/173304/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.capterra.com.sg/software/181775/zoho-assist) — 4.7/5 (1453 reviews) 5. [GoToMyPC](https://www.capterra.com.sg/software/193062/gotomypc) — 4.8/5 (588 reviews) ## Reviews ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *17 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Cons**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *16 July 2026* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Cons**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "Best remote software by far" — 5.0/5 > **Buster** | *2 July 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I love that it's reasonably priced and easy to use. No complicated nonsense. I have a number of customers with this installed on their machines, making it easy to help them quickly with their issues. I also use the single-use software for customers who call in for a quick repair. > > **Cons**: My only complaint is the lack of reminders for renewal. Otherwise, I am extremely happy with Dualmon. > > I can help a customer from anywhere I have internet service, and that keeps customers loyal. I've actually been on the road and had a customer call with an urgent question. I simply pull over, pull up the app on my phone, and solve the issue. ----- ### "works great, very affordable" — 5.0/5 > **Michael** | *8 January 2026* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon > > **Cons**: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable ----- ### "Strong Value for IT Teams" — 5.0/5 > **John** | *26 December 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch > > **Cons**: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users. > > I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.com.sg/software/145125/dualmon-remote-access?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/145125/dualmon-remote-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data