---
description: Get detailed information about Qualifacts Insync and how it can help you meet your business needs. Learn more about Qualifacts Insync price, benefits, and disadvantages for businesses in Singapore.
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title: Qualifacts Insync Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Qualifacts Insync](/software/144484/insync-emr)

# Qualifacts Insync

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> Qualifacts InSync is made to scale with your practice with the ability to turn on additional tools and capabilities as you need them.
> 
> Verdict: Rated **4.5/5** by 391 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Qualifacts Insync?

We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 391 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualifacts
- **Location**: Nashville, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing model**: Per User
- **Pricing Details**: Contact InSync for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Customizable Forms
- Customizable Templates
- Decision Support Systems
- Document Management
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- EPCS Compliant
- Electronic Payments
- Exercise Library
- Faculty/Staff Management
- For Medical Purposes
- For Physical Therapy
- Formulary Management
- HIPAA Compliant
- Inventory Management
- Invoice History
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Patient Communications
- Patient Intake
- Patient Monitoring
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Physician Scheduling
- Prescription Renewal
- Progress Notes
- Recurring Appointments
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Video Conferencing

... and 20 more features

## Integrations (1 total)

- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Mental Health Software](https://www.capterra.com.sg/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.com.sg/directory/30217/mental-health/software)
- [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software)
- [Medical Software](https://www.capterra.com.sg/directory/20029/medical-practice-management/software)
- [Telemedicine Software](https://www.capterra.com.sg/directory/30949/telemedicine/software)
- [e-Prescribing Software](https://www.capterra.com.sg/directory/30975/eprescribing/software)

## Alternatives

1. [EHR YOUR WAY](https://www.capterra.com.sg/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
2. [CounSol.com](https://www.capterra.com.sg/software/124769/counsol-com) — 4.7/5 (828 reviews)
3. [TherapyNotes, LLC](https://www.capterra.com.sg/software/118981/therapynotes-com) — 4.7/5 (955 reviews)
4. [Valant EHR Suite](https://www.capterra.com.sg/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews)
5. [Kipu](https://www.capterra.com.sg/software/156391/kipu-emr) — 4.7/5 (214 reviews)

## Reviews

### "Billing Coordination" — 4.0/5

> **Darla** | *5 December 2024* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Its basically a self serve type of system. this is good and bad. Sometimes additional help with linking information from Insync to the EDI system is needed
> 
> **Cons**: being able to create our own reports would be helpful
> 
> it has been good. Support tickets sometimes get lost in the process on both sides

-----

### "Insync Review 2024" — 4.0/5

> **Crystal** | *26 November 2024* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Most reports export to excel making it easier to get the reporting that is being asked for
> 
> **Cons**: There are too many ways to get to the same spot in the system or accomplish the same this. I recognize that this is also a pro, but it makes training difficult.
> 
> It is an EMR that also accomplishes full billing. There are many products that can be integrated and customized to the needs of the agency.

-----

### "Undecided too many problems with the software" — 3.0/5

> **Larry** | *5 December 2024* | Mental Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: Has some nice features,   enjoy the clinical charting schedule feature
> 
> **Cons**: continual errors,  very difficult to fix complex issues,  causing billing delays,  not keeping their word
> 
> Average,   upset with broken promises,  delays in getting paid due to program errors,  I appreciate how hard  the care center works to resolve issues, at times not worth the cost

-----

### "Billing Manager" — 4.0/5

> **Regina** | *21 November 2024* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Reporting capabilities, claims options, work que's
> 
> **Cons**: Time it takes to correct a problem, the repositioning of the screen when opening a new screen.
> 
> We have been extremely happy with Insync so far, we're only a few months in but the amount of options and reporting is amazing.

-----

### "1ST REIVEW" — 4.0/5

> **KELLY** | *4 December 2024* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: IT IS USER FRIENDLY. AND LEARNING A LOT.
> 
> **Cons**: WHEN THE PATIENTS NAME POPS UP AUTOMATIVLY AND THAT'S NOT THE PATIENT YOU ARE WANTING THERE.
> 
> SO FAR IT HAS BEEN FINE. TOOK ME A WHILE TO FIGURE OUT SOME OF THE THINGS BUT IT IS WORKING OUT

-----

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/144484/insync-emr)

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