15 years helping Singaporean businesses
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What Is Spectrio?

Spectrio is a digital signage software provider offering reliable and scalable solutions for businesses of all sizes. Since 1986, we have provided exceptional customer engagement solutions through sound, sight, and feeling to companies across various industries, ranging from local hot spots to national brands. With a best-in-class product suite, we strategically work with our clients to customize digital signage solutions that enhance the customer experience and elevate their business.

Who Uses Spectrio?

North America’s leading digital signage player, Spectrio, offers custom solutions for industries such as retail, restaurants, and healthcare to create better customer experiences.

Spectrio Software - Spectrio at YouTube Space
Spectrio Software - Spectrio live social wall
Spectrio Software - Spectrio on a jumbotron
Spectrio Software - 4
Spectrio Software - Spectrio in Grocery

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Reviews of Spectrio

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Christa
Christa
Freelance Graphic Designer in US
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

A digital, interactive social experience

5.0 7 years ago

Comments: More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.

Pros:

It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.

Cons:

There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.

Spectrio Response

7 years ago

We appreciate the in-depth review. It's great to hear that you've found Enplug to be easy to use and engaging for your customers! We apologize for the "error" screens you've seen, and we're hard at work on eliminating those errors! We're also working on a redesigned social media design that will be even more modern and interactive - so stay tuned! Lots more updates coming soon.

Jesse
Internal Communications Specialist II in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best user-friendly solution out there

5.0 4 years ago

Comments: Of all of the different CMS solutions out there for digital signage, Enplug gives you one of the most engaging experiences possible. Our employees enjoy this new solution and I've heard nothing but good feedback.

Pros:

Enplug is extremely intuitive and user friendly. There is also a plethora of applications and features available to content creators. Enplug also updates screens in real time, meaning that you do not have to wait to see your changes. The app-based content is engaging and helps keep employees informed.

Cons:

There are no stand out negatives about Enplug. We have been extremely satisfied with this solution so far. If I had to pick one thing that could be improved, I would say that it would be great to get some additional enterprise applications, such as a Yammer app and other Microsoft Apps like Microsoft Stream.

Spectrio Response

4 years ago

Jesse, thank you for taking the time to share your Enplug experience. We are happy to read that you see our software powerful and easy to use. Good news! Microsoft Teams is on our feature roadmap and we'll be sure to keep you updated.

Verified Reviewer
Verified LinkedIn User
Internet, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

A very complete digital signage.

4.0 last month New

Comments: A quite important experience, let's say that it allows our developments to import solutions in real time, we can teach the rest of the team, we can create screen solutions to fix the screens of the same corporation, so the program itself has been very helpful for our developments.

Pros:

The digital signage it offers is very important for the software development we do, we can use them on a minimum scale of how they are seen on a public screen and be able to do more tests in real time and resolve real-time errors, it has a good platform In order to leave notes, the same program allows us to interconnect other software to make comparisons.

Cons:

On ultra-large screens it generates some loss of kb signals per second, which is something that is not annoying, something that does not happen on medium-sized or ultra-small screens where the communication between software and hardware is very complete, which is the strong point of the program.

Emily
Creative Director in US
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Expensive, Buggy and Poor Support

2.0 3 years ago

Comments: This is a review of Enplug Digital Signage software. With the advent of smart tv's, their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Pros:

Nothing good to say about the software Enplug.

Cons:

Poor customer service. Weak customer account portal on website. Buggy devices that arrive defective, stop working randomly and not competitively priced.

Marisa
Marisa
Digital Experience Coordinator in US
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Looks slick, easy to set up and manage!

5.0 6 years ago

Pros:

Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.

Cons:

We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.

Spectrio Response

6 years ago

Hi Marisa, Thank you for the review and for being a great customer. Great to hear the social feeds have been engaging! To address your notes: 1. We're always testing new media player devices to find the most affordable yet reliable option. 2. We're adding the ability to switch devices between display groups this month! 3. We're adding the ability to get content play stats this month! 4. We're adding live display previews in early Q2. 5. We're launching a new and very much improved social wall experience in February. We look forward to continuing to work with you!