Subbly

Subbly

by Subbly

Who Uses Subbly?

Entrepreneurs, marketers and existing ecommerce businesses who want to add or run a subscription model.

What Is Subbly?

Cloud-based solution for entrepreneurs to start subscription business with features such as order management system, exporting and more.

Subbly Details

Subbly

http://www.subbly.co

Founded 2014

Subbly Pricing Overview

Subbly does not have a free version but does offer a free trial. Subbly paid version starts at US$14.00/month.

Starting Price

US$14.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Documentation

Support

24/7 (Live Rep)

Online

Subbly Features

Digital Magazine Software
Advertising Management
Books
Campaign Management
Catalogs
Circulation Management
Content Management
Layout & Design
Magazines
Newsletters
Newspapers
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Subbly Reviews

Showing 5 of 60 reviews

Overall
4.9/5
Ease of Use
4.9/5
Customer Service
5/5
Features
4.7/5
Value for Money
4.9/5
Megan R.
Owner
Farming, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/01/2020

"Perfect for small CSA Farms, affordable & flexible system"

Comments: I have had a million questions about all the options they've made available in this SAAS, and hiccups getting the payment to go through since it's international and the bank thought it was fraudulent. They've been so helpful and prompt with responding considering our time difference from California to Europe. The even extended the free trial so I could have time to get everything in order before going live!

Pros: Price point is affordable for small businesses and farms. Most favorite features are the customer portal so our subscribers can manage their own subscription, preferences, and billing at their convenience. The check out survey allows you to create add-on products and services billed right into the subscription price, or just as a one time add-on. The checkout flow is beautiful and mobile friendly, and the widget functions perfectly.

Cons: Not much I don't like about it - one thing I wish I could modify is the ability to change the language in the checkout process so it doesn't say "ship to this address", as opposed to just collecting a shipping and billing address, as one of my options in the checkout survey is to collect their subscription box on our farm for free.

Vendor Response

by Subbly on 06/01/2020

Thank you so much for taking the time to review us, we're over the moon that you've had a positive experience!

  • Reviewer Source 
  • Reviewed on 03/01/2020
Rebekah M.
Founder & Buyer
Retail, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/06/2020

"Oustanding Product & Service"

Comments: It has been great, they know what they are doing. If you have a subscription box use Subbly, they know all about them...this is a massive help. My website provider did have a subscription payment option but not for quarterly, whereas Subbly knows it's as popular and as key as monthly.

Pros: I love how easily the checkout option was to set up with Wix...I think together with the step by step instructions I only had to add support a couple of things...which they came straight back to me...really helpful. I probably would have done everything on Subbly if I hadn't already spent ages setting up wix and I had committed to a large annual cost with a couple of upgrades.

Cons: I don't think there are any negative things to say about the software. I would have liked an option of my customer selecting one of 6 free greeting cards (these are also for sale individually) if they spent over a certain amount or buying a one-off box for as a gift, it's not an issue I just have an excuse to contact the customer and ask them. The Subbly team is constantly adding, improving, and updating the software.

  • Reviewer Source 
  • Reviewed on 08/06/2020
Kelly M.
Owner
Retail, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    2/5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 12/06/2020

"Expensive for what you get"

Comments: I like that you can embed the sub checkout into your current site. I was looking to use subbly as my actual site and it didn't' quite work out for me and ultimately decided to go with Cratejoy. However, I think this would be a good option if you are just using the subscription checkout on your own site.

Pros: I like the templates and customizations that are available. I am not a web designer so it's nice to have options to customize my page to my own style/branding.

Cons: Quite expensive for what you get especially compared to competitors such as cratejoy. I ultimately decided to move to cratejoy for better value.

  • Reviewer Source 
  • Reviewed on 12/06/2020
Mikelle W.
Founder
Retail, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/05/2020

"Great platform to manage subscription business"

Comments: Overall, it's been great. Customer service has been top notch. They always answer my questions within 24 hours and follow up with any follow up questions.

Pros: Subbly has many great features. For example, the website design was one of the easiest that I've used. I'm a complete newbie with zero coding experience. I tried three different platforms to build my website and Subbly was by far the easiest and the best in terms of how everything worked. Also, the management of the subscriptions, customers, products, and other features are flexible enough for me to make the best decisions for my business.

Cons: Since Subbly is still a tad newer, it doesn't integrate with other apps as much as some of the bigger ones that have been around longer, such as Shopify. However, there are often a lot of work arounds that help. In addition, the lack of inventory management and not having a "sold-out" function is a bummer.

  • Reviewer Source 
  • Reviewed on 08/05/2020
Matthew H.
Owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/05/2020

"Great Service "

Comments: I use Subbly for my website hosting and checkout. It made it very simple to get started and go. Very little hassle or struggling.

Pros: Amazing customer service. Product is generally very user friendly. When it isn't you can expect help asap after submitting a request. Truly wonderful.
Platform also has a ton of features.

Cons: Features you want are all locked behind paywalls separately. No special, buy them all discount or anything. Hard on the budget of a fledgling subscription business.

  • Reviewer Source 
  • Reviewed on 02/05/2020