--- description: Get detailed information about Atera and how it can help you meet your business needs. Learn more about Atera price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.com.sg/software/144309/atera Page: 1 / 19\ Next: [Next page](https://www.capterra.com.sg/software/144309/atera?page=2) > Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician. > > Verdict: Rated **4.5/5** by 449 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Atera? It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 449 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing \& Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Asset Tracking - Audit Management - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - Chat/Messaging - Configuration Management - Customer Database - Customer Support - Dashboard - Data Import/Export - Deployment Management - Device Auto Discovery - Event Logs - File Sharing - For MSPs - IT Asset Management - IT Reporting - Incident Management - Inventory Management - Issue Management - Knowledge Base Management - Knowledge Management - Maintenance Scheduling - Multi-Channel Communication - Network Analysis - Network Wide Management - Patch Management - Performance Monitoring - Policy Management - Real-Time Data - Real-Time Monitoring - Real-time Alerts - Release Management - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing - Self Service Portal - Ticket Management - Time & Expense Tracking - Unattended Access - Vulnerability Scanning - Workflow Management ... and 31 more features ## Integrations (21 total) - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection - QuickBooks Desktop ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software) ## Related Categories - [AI IT Agents](https://www.capterra.com.sg/directory/34833/ai-it-agents/software) - [MSP Software](https://www.capterra.com.sg/directory/30921/msp/software) - [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.com.sg/directory/10017/patch-management/software) - [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.com.sg/software/170018/manageengine-desktop-central) — 4.6/5 (1763 reviews) 2. [Action1](https://www.capterra.com.sg/software/180609/action1-rmm) — 4.9/5 (238 reviews) 3. [NinjaOne](https://www.capterra.com.sg/software/165889/ninjaone) — 4.7/5 (294 reviews) 4. [Pulseway](https://www.capterra.com.sg/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Iru](https://www.capterra.com.sg/software/181954/Iru) — 4.9/5 (488 reviews) ## Reviews ### "Best RMM for The Money" — 5.0/5 > **Cade** | *18 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, customer service is very responsive, always implementing new features. Per tech pricing. > > **Cons**: The advanced reporting is behind a paywall, and some of those reports are included in other RMMs. > > I have had a great experience with Atera in the over 6 years I have used it, and they are very solid and always growing and releasing new features. ----- ### "Given the integration of Remote Access and Patch Management" — 3.0/5 > **Cynthia** | *1 April 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I have found that the real-time monitoring and alert on Atera have also proved useful for our IT operations. This capability makes it straightforward for us to be notified of any issues in real-time to surely avert them causing extensive downtime. > > **Cons**: The reporting tools can be enhanced in terms of configuration opportunities. Customized reports to the business requirements is somewhat restricted which creates difficulty when presenting detailed trends for future planning.​ ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 January 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Cons**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "Superb real time monitoring tool and asset managment" — 5.0/5 > **Wasek** | *4 August 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Brilliant asset monitoring which includes statistics, alerts and remote control capabilities. Easy to manage devices and organise by clients. Clean user interface and easy to deploy. This helped improve my workflow. > > **Cons**: Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but did contain necessary information. Sometimes the platform would be slow to load. > > Positive experience managing client devices and servers. Patch management for OS updates were done automatically as well as creating scripts which could be push automatically or a click of a button. When first using the platform it takes a while to learn as it is very feature rich. ----- ### "Simple IT platform that supports ESG tracking" — 4.0/5 > **James** | *4 December 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Atera centralizes device and ticket information, which makes audit prep much smoother. The automation features save time, and the pricing is predictable as the team grows. > > **Cons**: Reporting is basic, so I often exported data for deeper ESG analysis. Some advanced features require paid add-ons. > > Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and track progress on compliance tasks. The automation tools cut down manual work, and the platform is easy for teams to use without long training. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.com.sg/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data