Who Uses This Software?

Originally built for Electricians. 360e manages workflow for all small-medium sized contractor businesses trying to improve operations for office management and technicians/ employees in the field.

Average Ratings

16 reviews
  • Overall 4.6/5
  • Ease of Use 4.4/5
  • Customer Service 4.8/5
  • Features 4.4/5
  • Value for Money 4.7/5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
  • Support Business Hours
    Online

Vendor Details

  • 360 Enterprises
  • http://my360e.com
  • Founded 2015

About 360e

Originally created for electrical contractors, 360e is an all-in-one quoting, scheduling, tracking and billing software that is designed by contractors, for contractors. 360e bolsters efficiency and profit while eliminating the daily operational headaches that kill profits. Powerful, flexible and easy-to-use, 360e manages everything from service calls to larger bid jobs through a single system while seamlessly connecting office and field operations. Designed for small-medium sized companies.

360e Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

360e Most Helpful Reviews

Best Software we have tested and we have been using it for over a year

Reviewed on 17/07/2018
Robin K.
Office Manager
Electrical/Electronic Manufacturing, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great support team, awesome response time, good value for the money spent.

Pros: The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

Cons: At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Vendor Response

by 360 Enterprises on 26/07/2018

Thank you for the kind words Robin. We try our best!

Game Changer

Reviewed on 31/12/2019
Johnny G.
Service Manager
Construction, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: 360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Pros: -real time tracking of hard costs per job
-easy to build small job quotes
-organizes jobs without the use of paper. All current and past job information at your fingertips
-keep track of employee time sheets per job
-profit and loss reporting per job and overall business
-ability to upload images and documents to quotes and jobs.

Cons: -minor glitches from time to time. More often than not it is operator error.

Vendor Response

by 360 Enterprises on 02/01/2020

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

Happy customer

Reviewed on 19/08/2019
Cameron B.
President
Construction, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Accessibility to the product in the field and inter-company communication on project status

Pros: Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Cons: Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Review

Reviewed on 17/07/2018
Tessa R.
Office Administrator
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I find it nice that everything is in one place and easily accessible to other employees.

Cons: We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

I would have to attribute my businesses capacity for growth directly to this software

Reviewed on 10/07/2017
Joe S.
Owner/Operater
Construction, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: More efficient and intuitive estimating and invoicing tool, optimized scheduling, better internal communication both for field and office, and overall productivity for our billable guys in the field

Pros: 360e has connected my office team with the field, bringing everyone under one umbrella and as a result, we have managed to decrease a lot of the inefficiencies that were hurting our bottom line.

Cons: Sometimes data pushes on bigger files takes a few minutes to upload but night and day on what I was using previsouly

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