--- description: Get detailed information about Sumac and how it can help you meet your business needs. Learn more about Sumac price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sumac Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Sumac](/software/144095/sumac) # Sumac Canonical: https://www.capterra.com.sg/software/144095/sumac Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/144095/sumac?page=2) > Sumac is customizable nonprofit case management software that helps streamline program delivery and provide the best client care. > > Verdict: Rated **4.4/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sumac? Social Services, Education, Child \& Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 132 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Societ - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$179.00 - **Pricing model**: Flat Rate - **Pricing Details**: Prices are based on your needs\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alumni Management - Application Management - Appointment Management - Billing & Invoicing - CRM - Campaign Management - Case Notes - Client Management - Collaboration Tools - Communication Management - Contact Management - Document Management - Donor Management - Dues Management - Email Marketing - Event Management - Financial Reporting - Forms Management - Fundraising Management - Goal Setting/Tracking - Grant Management - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Program Management - Receipt Management - Recurring Giving - Referral Management - Registration Management - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Self Service Portal - Time Tracking - Volunteer Management - Volunteer Recruiting - Website Management ## Integrations (2 total) - Constant Contact - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.capterra.com.sg/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.com.sg/directory/20047/fundraising/software) - [Nonprofit CRM Software](https://www.capterra.com.sg/directory/31515/nonprofit-crm/software) - [Membership Management Software](https://www.capterra.com.sg/directory/20045/membership-management/software) - [Charity Software](https://www.capterra.com.sg/directory/30805/nonprofit/software) - [Human Services Software](https://www.capterra.com.sg/directory/30660/human-services/software) ## Alternatives 1. [CharityTracker](https://www.capterra.com.sg/software/132388/charitytracker) — 4.5/5 (1063 reviews) 2. [My Junna](https://www.capterra.com.sg/software/178861/junna-care) — 4.8/5 (39 reviews) 3. [Casebook](https://www.capterra.com.sg/software/200357/casebook-platform) — 4.2/5 (86 reviews) 4. [Bonterra Apricot](https://www.capterra.com.sg/software/123342/bonterra-case-management) — 4.2/5 (226 reviews) 5. [CaseWorthy](https://www.capterra.com.sg/software/154789/caseworthy) — 4.4/5 (44 reviews) ## Reviews ### "Development Director" — 5.0/5 > **Daniela** | *22 October 2025* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: The customizable functions, and customer service have been great. Always willing to adjust or work with us for our specific needs. > > **Cons**: Wish some of the grow your own sections could talk to each other better, allow for more uniformity and connection throughout the database. ----- ### "Sumac for data management" — 5.0/5 > **Kelley** | *24 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: My org uses Sumac for data management. It's easy to enter, update and find information. Overall it's a great tool for managing data efficiently. > > **Cons**: There are some nuances and sometimes the system can be slow. This is only an issue on occasion and not typically the case. ----- ### "Satisfied Customer" — 4.0/5 > **Nancy** | *14 May 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I like how straight forward and user friendly the program is. It's well laid out and is internally consistent/ > > **Cons**: I don't have any cons; I've always been able to get the information and reports that I want. Actually, my one complaint is they changed the gift entry form and it is not nearly as flexible as the older form had been. > > Been using it for different organizations for 16 or so years. I've worked w/several other platforms and this is by far the easiest to work with. ----- ### "User-Friendly, Great Product" — 5.0/5 > **Andrea** | *9 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Sumac is incredibly user-friendly, and in the rare case that an issue were to arise, customer support is prompt, friendly, and very useful. > > **Cons**: There is little I can say that is poor with Sumac. I am very pleased overall with how the platform functions. > > Sumac is a wonderful platform for the case management needs we have at our organization. It is very comprehensive and detailed, with many options to customize to our liking. I would not change a thing about how the profiles are built for client information. It makes use easy and smooth. It is simple to share information across the organization. ----- ### "Efficient, Customizable, and Exceptionally Secure" — 5.0/5 > **Rodrigo** | *27 October 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: We started using Sumac to manage our youth programs that work with youth involved in the criminal justice system, and we’ve found it to be extremely helpful, reliable, and secure. When our funders required us to use a secure database for confidential client information, we researched Sumac and have never looked back. After an initial year of success, we expanded its use to include our Young Adults Guns, Gangs, and Human Trafficking program and our Mental Health program. Sumac's highly customizable nature made adding new programs and features effortless. From a data management perspective, Sumac provides everything we need at our fingertips, including court letters, referral and registration forms, case notes, and detailed client profiles. The platform makes it easy to keep all information organized, confidential, and accessible only to authorized staff. Whenever we’ve encountered an issue, Sumac Support has been outstanding; one email away, and their response time is often within minutes. Sumac has become an essential tool for our organization’s service delivery, compliance, and data security. > > **Cons**: The only issue we’ve encountered (easily resolved by an administrator) is that client files sometimes become locked, and staff cannot unlock them independently. This requires someone with administrative access, such as myself, to step in and unlock the files. While this feature helps maintain strong data security, it can occasionally cause delays when a manager or administrator isn’t immediately available. Allowing designated staff limited permissions to unlock files could make the process more efficient while still maintaining appropriate safeguards > > Our overall experience with Sumac has been excellent. It has become an essential part of managing and delivering our youth programs, particularly those involving sensitive client information related to the criminal justice system. The platform is secure, reliable, and customizable. Sumac’s data management features simplify organizing and accessing all critical information while maintaining the highest level of confidentiality. The support team is incredibly responsive, often replying within minutes whenever assistance is needed. Overall, Sumac has streamlined our operations, improved data security, and strengthened how we serve our clients and meet funder requirements. It’s a system we trust and plan to continue using in the long term. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/144095/sumac?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/144095/sumac) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data