---
description: Get detailed information about Zoom Workplace and how it can help you meet your business needs. Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in Singapore.
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title: Zoom Workplace Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing)

# Zoom Workplace

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> Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app.
> 
> Verdict: Rated **4.6/5** by 14688 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zoom Workplace?

Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14688 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: $14.99/month/host&#10;&#10;Business - for small \&amp; medium sized businesses: $19.99/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity/News Feed
- Alerts/Notifications
- Audio Capture
- Auto-Dialer
- Availability Management
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Content Management
- Customizable Templates
- Desktop/Browser Sharing
- Document Management
- Electronic Hand Raising
- Employee Directory
- Event Management
- Event Scheduling
- Live Chat
- Meeting Management
- Multi-User Collaboration
- Online Booking
- Presentation Streaming
- Presentation Tools
- Real Time Screen Sharing
- Real-Time Chat
- Real-time Broadcasting
- Recording
- Reminders
- Remote Support Software
- Response Management
- Scheduling
- Screen Capture
- Screen Recording Software
- Screen Sharing
- Session Recording
- Social Media Streaming
- Space Reservation
- Templates
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail

... and 33 more features

## Integrations (108 total)

- Adobe Acrobat
- Adobe Export PDF
- Agentforce
- Amazon Chime
- Asana
- Asana for Gmail for G Suite
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- CRM Assistant for Gmail™
- Calendar Scheduling Software for Teams

... and 93 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Video Conferencing Software](https://www.capterra.com.sg/directory/31895/video-conferencing/software)

## Related Categories

- [Video Conferencing Software](https://www.capterra.com.sg/directory/31895/video-conferencing/software)
- [Scheduling Software](https://www.capterra.com.sg/directory/30087/scheduling/software)
- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [Calendar Software](https://www.capterra.com.sg/directory/32297/calendar/software)
- [Screen Sharing Software](https://www.capterra.com.sg/directory/31738/screen-sharing/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17731 reviews)
3. [Google Meet](https://www.capterra.com.sg/software/176572/google-hangouts) — 4.5/5 (12178 reviews)
4. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24219 reviews)
5. [GoTo Meeting](https://www.capterra.com.sg/software/163332/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "Zoom Workplace a great webconference and more to run a private practice." — 5.0/5

> **Felix** | *7 August 2026* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier. The AI incorporated to review session summaries and meetings works well, connected to my work applications.
> 
> **Cons**: The only real con for me is that, with so many features, it can sometimes be confusing to do a simple task.
> 
> My overall experience has been pleasant, and Zoom Workplace has not disappointed me over the years I have used it in my practice. I hope it continues to make Zoom better, as it already has.

-----

### "Uniting people in business all in one" — 5.0/5

> **Toni** | *26 August 2026* | Venture Capital & Private Equity | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it is an easy to use. Usually when people want to go on a meeting, they call it a zoom meeting. Most people have it and know how to use it more than other types of meetings.
> 
> **Cons**: There’s always something to approve upon. I believe when you’re in the medium it’s a little bit limited on what you can do as far as using some features including changing your background or your name, it just a little bit bulky. &#10;&#10;When people are presenting, the writing can be extra small unless you make it zoomed in or part of the large screen. I wish it was a little bit more simpler so you can still see the writing easily.
> 
> My overall experience has been great. It is the most part very easy to use Simple and has a lot of features. It can be a great source for so many business deals and connections, especially when people are outside of the state or and other countries.

-----

### "Reliable Collaboration Platform" — 3.0/5

> **Fernando** | *25 August 2026* | Architecture & Planning | Recommendation rating: 7.0/10
> 
> **Pros**: Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth.
> 
> **Cons**: The numbers of features can feel overwhelming, and it may take some time for new users to get familiar with everything.

-----

### "Zoom Just Works\! That’s Why We Keep Using It" — 4.0/5

> **Joshua** | *19 July 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Zoom is easy to use and most people already know how to join a meeting without needing much help. The video and audio quality are usually solid, screen sharing works well, and scheduling meetings is straightforward. It works across different devices and makes it easy to collaborate with both internal employees and outside clients.
> 
> **Cons**: The application has become more cluttered as additional features have been added. Some of the newer collaboration tools feel unnecessary if you mainly use Zoom for meetings, and finding certain settings can take longer than it should. Updates also seem to happen frequently and occasionally cause minor audio, camera, or sign-in issues.
> 
> Overall, Zoom Workplace has been reliable and easy to support. It does what we need it to do, especially for video calls, screen sharing, and meetings with people outside the organization. Most users are already familiar with it, which cuts down on training and support requests.&#10;&#10;The meeting experience is generally consistent, although we occasionally run into the usual microphone, camera, or permission issues. Customer support and the available documentation are helpful, but troubleshooting some account or licensing problems can take more time than expected.&#10;&#10;It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you actually need.

-----

### "Reliable, Easy-to-Use Platform for Workplace Collaboration" — 4.0/5

> **Brad** | *16 August 2026* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: I liked how easy Zoom Workplace is to use and how reliably it brings meetings, chat, screen sharing, and collaboration tools together in one place. The interface is familiar, joining meetings is simple, and features like screen sharing, recording, breakout rooms, and virtual backgrounds make it useful for both everyday meetings and larger presentations.
> 
> **Cons**: The main drawback is that Zoom Workplace can sometimes feel crowded because so many features are built into one platform. Some settings and newer tools are not always easy to find, and occasional interface changes can make familiar features harder to locate. Overall, though, these are relatively minor issues compared with the platform’s reliability and ease of use.
> 
> My overall experience with Zoom Workplace has been very positive. It is reliable, easy to use, and makes it simple to communicate and collaborate with colleagues regardless of location. Meetings are easy to schedule and join, and the combination of video conferencing, screen sharing, chat, and collaboration tools makes it a practical solution for everyday business use.

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## Links

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