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What Is Zoom Workplace?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with AI-powered tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with your AI-powered collaboration p

Who Uses Zoom Workplace?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

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Reviews of Zoom Workplace

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ntam
Ntam
Tutor in Cameroon
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Zoom, your 110% reliable partner for video Conferences.

5.0 2 months ago New

Comments: ZOOM is the best Video conference app i have used so far. Its video amd image quality is topnotch coupled with other functionalities. I will recommend zoom any day, anytime.

Pros:

The video and Audio quality, the screen sharing and recording functionalities

Cons:

The 40 minutes free Zoom. I can't have up to an hour's session with the free zoom.

arun
Digital Marketing Executive in India
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Zoom for Online collaboration and improved virtual productivity

4.0 2 weeks ago New

Comments: Zoom makes it easy for me to connect and chat with my team virtually and the experience is no less than getting the job done in person. It's very to use with a simple interface. It integrated very well with other applications like Outlook and making the calendar management easy.

Pros:

Zoom is a very flexible and easy to use VC application which is helpful in scheduling meetings, maintaining calendar, communicating among teams virtually to get the job done. The screen share option enables us to look into other team members screen and share thoughts. The ease of collaborating with people across the world makes the job easy and efficient. The meeting can be recorded and can be seen later for reference purposes.

Cons:

The call quality drops at times. The voice echoing issues makes it difficult to catch up with the team in calls. At times even if I issue permission to the team members to be the host or to remote control my screen, the access doesn't work and have to issue it again. There are few security concerns while using Zoom if important information is being discusses or shared.

Wasim
Operations Manager in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Product does the job but customer services/after sales support is extremely poor

2.0 4 weeks ago New

Comments: Extremely poor customer service team. If the software works fine that cool but the moment you get into a technical issue or an issue with your billing then god can only save you.

Pros:

Common and known software for video meetings thats a plus which ensures people and clients know about zoom and feel comfortable security wise.

Cons:

Customer service and sales support is extremely poor. First, if you dial their customer support number or even their sales department's number there will always be a wait time of 5-10 minutes, after waiting for that long time either your call will be disconnected or while speaking the rep will simply disconnect the call. Emailing them is also of no use as you are at their mercy if they will respond or not. As an existing customer that too we are on a business plan.

Harriet
Online Tutor in Australia
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The best online tutoring platform

4.0 4 months ago

Comments: Overall a positive experience but you do pay for it

Pros:

It has the best audio and video sharing capacity as well as screen sharing being the fastest to load and it is very ease to use.

Cons:

It is expensive and despite having the best connections you do pay for it.

Steve
Clinical Demonstrator in Sri Lanka
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Review on Zoom Workplace - By a Clinical demonstrator at Faculty of Medicine , University of Kelaniya.

5.0 last month New

Comments: OverLl experience with zoom work place is awesome. I'll give a 9 out of 10.

Pros:

The best thing is the user friendly interface. And also it is very easy to set up zoom workplace comparing to other similar apps. The accessibility is way more easier so its easy to use for all age groups. The price is all coconsiderably okay. Having features to vedio chat and message in the same time is also very important and useful.

Cons:

I had few connectivity issues, such as audio and video lag, dropped calls and screen freezing wich disrupted the flow of meetings and it decreased productivity.