---
description: Get detailed information about Zoom Workplace and how it can help you meet your business needs. Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in Singapore.
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title: Zoom Workplace Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing)

# Zoom Workplace

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> With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
> 
> Verdict: Rated **4.6/5** by 14597 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zoom Workplace?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14597 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: $14.99/month/host&#10;&#10;Business - for small \&amp; medium sized businesses: $19.99/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity/News Feed
- Alerts/Notifications
- Audio Capture
- Auto-Dialer
- Availability Management
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Monitoring
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Content Generation
- Content Management
- Creative Design
- Desktop/Browser Sharing
- Document Management
- Electronic Hand Raising
- Employee Directory
- Event Management
- Event Scheduling
- Generative Fill
- Image Editing
- Live Chat
- Mobile Access
- Multi-User Collaboration
- Natural Language Processing
- Online Booking
- Presentation Streaming
- Presenter Control Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-time Broadcasting
- Recording
- Reminders
- Remote Support Software
- Scheduling
- Screen Capture
- Screen Recording Software
- Screen Sharing
- Session Recording
- Social Media Streaming
- Templates
- Two Way Audio & Video
- Two-Way Audio & Video

... and 37 more features

## Integrations (58 total)

- Absorb LMS
- Acuity Scheduling
- Asana
- Bitbucket
- Blackboard
- Book Like A Boss
- Box
- Calendly
- Canvas
- Dropbox Business
- Egnyte
- GitHub
- GitLab
- Gmail
- Gong.io

... and 43 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)
- [Web Conferencing Software](https://www.capterra.com.sg/directory/30075/web-conferencing/software)
- [Meeting Software](https://www.capterra.com.sg/directory/30802/meeting/software)
- [Remote Work Software](https://www.capterra.com.sg/directory/31855/remote-work/software)
- [Live Streaming Software](https://www.capterra.com.sg/directory/31755/live-streaming/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (11038 reviews)
2. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17570 reviews)
3. [Google Meet](https://www.capterra.com.sg/software/176572/google-hangouts) — 4.5/5 (12114 reviews)
4. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24116 reviews)
5. [GoTo Meeting](https://www.capterra.com.sg/software/163332/gotomeeting) — 4.4/5 (11528 reviews)

## Reviews

### "Zoom means Easier" — 5.0/5

> **cynthia** | *22 April 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: When using zoom, I feel like it has been an effective way to be able to give the flexibility for clients when scheduling appointments. It allows for me and staff to come together to discuss things happening within the agency or within our clients. I would say it is cost efficient and and easy to navigate. The video calls show a great visual compared to others  application I have used.
> 
> **Cons**: There are not anything that I dislike about zoom as I use it on a daily basis. Like most applications. There can be some lagging but not very often
> 
> When using zoom I feel like it makes it more effective when meeting with clients or holding meetings. It has been an appropriate way to efficiently communicate with others after covid.

-----

### "Seamless Remote Collaboration and Efficient Meeting Management Tool" — 5.0/5

> **Kanika** | *17 April 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This product is my go-to solution for any remote connection with clients, students, or staff members. I can quickly take remote control of their screen and resolve issues efficiently. The video and audio quality are excellent, and the platform is very easy to navigate. The option of using a personal meeting room is especially helpful, just start the meeting, and participants can connect directly without any complications.&#10;It has significantly improved our response time and made remote troubleshooting much more efficient. Overall, it is a reliable and user-friendly tool that supports smooth communication and collaboration.
> 
> **Cons**: While the platform is highly reliable, the quality of remote sessions can occasionally be affected by weak internet connections, and some advanced features may take time for new users to learn.
> 
> My overall experience with Zoom Workplace has been very positive. It has been a reliable tool for connecting with clients, students, and staff members for meetings, training sessions, and remote support. The platform is easy to use, and features like screen sharing, annotation and remote control make troubleshooting and collaboration more efficient. The video and audio quality are consistently strong, which helps maintain smooth communication during sessions. The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records. Additionally, meeting assets are automatically sent to email, which eliminates the need to manually prepare minutes of meeting and saves a significant amount of time.

-----

### "Not the best, not the worst. Has its pros and cons" — 3.0/5

> **Verified Reviewer** | *19 April 2026* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: My company uses both Teams and Zoom for largescale team meetings and call. What I personally enjoy about Zoom is the ability to make markings on the screen during trainings or product demonstrations while we're receiving support from our vendors.
> 
> **Cons**: What I like least about Zoom is how long it takes to actually join a call. I can't just simply join a session and be in the call within the same minute. I usually end up showing up late because of the time it takes Zoom to open a browser, or load my app up.

-----

### "A great, modern platform for large teams" — 4.0/5

> **Abby** | *18 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often. I also really appreciate how easy it is to use overall. This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use. The customer support is quick and responsive, which makes a big difference when you need help. Overall, Zoom offers a smooth user experience with a well-designed, user-friendly interface, easy for cross-team meetings/collaboration and I love using it.
> 
> **Cons**: One downside of Zoom Workplace is that it can be difficult to see all participants clearly when you have a large group, especially on laptop screens. This can make it harder to stay engaged with everyone but the gallery view with arrows to move the participants around does help. Another drawback is the extra costs, some useful features are only available as paid add‑ons, which can make it more expensive overall than expected.

-----

### "Perfect All in One Product" — 5.0/5

> **Clyde** | *2 June 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Zoom Workplace provides the ability to have online meetings, either from office space or remote while also providing the ability to make or receive phone calls using the soft phone option via the app. It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins.
> 
> **Cons**: Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.
> 
> I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post meeting. I also administer access such as meeting licensing, phone licensing, and meeting options for users.

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