--- description: Get detailed information about GovPilot and how it can help you meet your business needs. Learn more about GovPilot price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GovPilot Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/20048/government/software) > [GovPilot](/software/143907/govpilot) # GovPilot Canonical: https://www.capterra.com.sg/software/143907/govpilot Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/143907/govpilot?page=2) > GovPilot is a cloud-based government Management Platform that powers efficiency, employee productivity and constituent engagement. > > Verdict: Rated **4.6/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GovPilot? GovPilot services municipalities, counties, states, and agencies. The software is scalable and can fit the unique needs of governmental organizations of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 76 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GovPilot - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$3,000.00 - **Pricing Details**: Pricing is based on just two factors: population of local government \& number of modules selected. This includes unlimited logins and support. Visit govpilot.com/pricing to get custom pricing for your government. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Automated Routing - Billing & Invoicing - Case Management - Case Notes - Code Enforcement - Code Maintenance - Color Codes/Icons - Communication Management - Compliance Management - Contract/License Management - Docket Management - Document Generation - Equipment Maintenance - Equipment Tracking - Event Management - Facility Management - Fee Management - Financial Management - For Government - Geocoding - Image Management - Incident Response Checklists - Inspection Management - Inventory Management - License Issuance - Map Sharing - Membership Management - Online Payments - Payment Processing - Permit Issuance - Permit Management - Planning & Zoning - Process/Workflow Automation - Project Management - Records Management - Registration Management - Renewal Management - Reservations Management - Scheduling - Search/Filter - Self Service Portal - Service Request Management - Status Tracking - Task Management - Third-Party Integrations - Ticketing - Violation Tracking - Volunteer Recruiting - Workflow Management ... and 8 more features ## Integrations (2 total) - Laserfiche - authorize.net ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Government Software](https://www.capterra.com.sg/directory/20048/government/software) ## Related Categories - [Government Software](https://www.capterra.com.sg/directory/20048/government/software) - [Volunteer Management Software](https://www.capterra.com.sg/directory/10044/volunteer-management/software) - [Code Enforcement Software](https://www.capterra.com.sg/directory/30536/code-enforcement/software) - [GIS Software](https://www.capterra.com.sg/directory/30566/gis/software) - [Fire Department Software](https://www.capterra.com.sg/directory/30741/fire-department/software) ## Alternatives 1. [Comcate Code Enforcement Software](https://www.capterra.com.sg/software/93103/code-enforcement-manager) — 4.0/5 (5 reviews) 2. [iMS Suite](https://www.capterra.com.sg/software/166664/imsenforce) — 4.7/5 (3 reviews) 3. [CityReporter](https://www.capterra.com.sg/software/148299/cityreporter) — 4.4/5 (22 reviews) 4. [GeoCivix](https://www.capterra.com.sg/software/184923/idtplans-review) — 4.8/5 (18 reviews) 5. [OpenGov Permitting & Licensing](https://www.capterra.com.sg/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) ## Reviews ### "GovPilot for local government code enforcement" — 5.0/5 > **Daryl** | *1 December 2025* | Government Relations | Recommendation rating: 9.0/10 > > **Pros**: keeps everything organized for my daily inspections. Great calendar integration with outlook. Citizen version with GovAlert works well to get community involved. > > **Cons**: large file size of pdf documents makes it hard to email violation notices. App can use some improvements. > > very intuitive. easily customizable. I like using the app from my phone but needs some improvement. ----- ### "GovPilot" — 5.0/5 > **Richard** | *13 June 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Ease of use with map and views. Love the different fields they allow us to use. > > **Cons**: Sometimes it can be glitchy. ----- ### "GovPilot is a game changer" — 4.0/5 > **Darren** | *24 October 2018* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Replacing legacy systems and processes were a breeze thanks to GovPilot's dedicated customer service team. > > **Cons**: There is a good deal of customization required; some reporting features could be more intuitive out of the box. > > The City of Elizabeth is using GovPilot for Report a Concern and 9 other processes. Gov Pilot has enabled us to retire legacy systems and replace paper with a very efficient set of tools. Our response time is faster and there are far fewer errors in our workflows. ----- ### "GovPilot is what my department has spent years searching for" — 5.0/5 > **Billie** | *14 February 2022* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The GovPilot team have been nothing but professionals for the entire process of changing from our previous asset management software to GovPilot. They gathered the details of what we were doing before, what we didn't like about our previous software, and how they could help fill in the gaps. Then they worked closely with myself and several of my team leaders to come up with a tailor fit solution to manage our Animal Control calls, Code Compliance calls, and our septic system permits. Even though GovPilot is based in New Jersey, they were willing to fly down to Texas to provide face to face training to me and my staff at a very low cost. The software is great and does everything we need and more but I think one of the best features they have is the live chat option on every page. If you have a question or get stuck somewhere, simply click on the support button and get help from a live representative in seconds. Another great thing that I appreciated was the professional manner in which they handled a few hiccups with our contract process. We had to put the project on hold several times while we processed some internal issues and the GovPilot team was there, ready to pick up where we left off once things were sorted out. No complaints and no incessant nagging about when we could move on to the next step. If I had to delete this whole review and condense it down to one word, I would describe GovPilot simply as "professional". > > **Cons**: When reading reviews, I tend to distrust those that don't mention something negative in their review. There is always something that can be improved. Believe me, I had to think long and hard about what could be improved on with GovPilot. The only thing I could come up with was that they are obviously a New Jersey based company because a few of the fillable fields in our forms still referenced New Jersey for a few days before we were able to get them all switched over. That was it. That's all I could come up with. I have been entirely satisfied with GovPilot. > > I have already recommended GovPilot to several other county departments and have made myself available to them for questions regarding the switch. I have been pleasantly surprised with all of the features that our previous software didn't offer and, a lot of which, I didn't even know how much we needed them. Automatically notifying residents that their complaint has been handled or that their permit is now approved, integrating GIS in to their mapping systems to provide up to date and accurate maps of my County, and working with our credit card processor to safely and securely process permit fees with seamless transfers of information between the two are just some of the features that, now that we have them, we can't do without. There are so many great things to mention about GovPilot that I simply can't remember them all but, suffice it to say, GovPilot is well worth the cost. ----- ### "Residential Parking Review" — 3.0/5 > **Kenneth** | *30 March 2022* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: Improvements made as problems were discovered. > > **Cons**: Current Residential Parking problems were detailed in an email currently being addressed. The early release before proper testing was a problem in 2020. > > The 2020 rollout of the software to employees and customers was premature. The cashiering and reporting data input from various departments caused major confusion. The lack of training for the cashiers before its release was a disaster and the lack of testing by GovPilot created a load of data that all had to be corrected. The transfer to our accounting software was because of the lack of control over duplicate data. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/143907/govpilot?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/143907/govpilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data