---
description: Get detailed information about Collaborate and how it can help you meet your business needs. Learn more about Collaborate price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Collaborate Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Collaborate](/software/143681/collaborate)

# Collaborate

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> Customizable case management software for social services teams of 5+ staff. Intakes, services, and funder reports all in one place.
> 
> Verdict: Rated **4.6/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Collaborate?

Human services, victim services, statewide networks, youth programs, substance abuse treatment, health \& wellness, re-entry, housing programs, family centers, \& many more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 46 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Network Ninja
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Management
- Billing & Invoicing
- Case Notes
- Client Management
- Collaboration Tools
- Dashboard
- Data Discovery
- Data Import/Export
- Data Visualization
- Document Management
- Forms Management
- Goal Setting/Tracking
- Program Management
- Real-Time Reporting
- Referral Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Templates
- Time Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.capterra.com.sg/directory/30660/human-services/software)

## Related Categories

- [Human Services Software](https://www.capterra.com.sg/directory/30660/human-services/software)
- [Social Work Case Management Software](https://www.capterra.com.sg/directory/31462/social-work-case-management/software)
- [Reporting Tools](https://www.capterra.com.sg/directory/30053/reporting/software)
- [Data Analysis Software](https://www.capterra.com.sg/directory/31077/data-analysis/software)
- [Document Generation Software](https://www.capterra.com.sg/directory/31576/document-generation/software)

## Alternatives

1. [CharityTracker](https://www.capterra.com.sg/software/132388/charitytracker) — 4.5/5 (1063 reviews)
2. [Astalty](https://www.capterra.com.sg/software/1036745/astalty) — 4.8/5 (200 reviews)
3. [My Junna](https://www.capterra.com.sg/software/178861/junna-care) — 4.8/5 (39 reviews)
4. [Casebook](https://www.capterra.com.sg/software/200357/casebook-platform) — 4.2/5 (86 reviews)
5. [Sumac](https://www.capterra.com.sg/software/144095/sumac) — 4.4/5 (132 reviews)

## Reviews

### "Great system" — 5.0/5

> **Kelsey** | *8 May 2025* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Collaborate is very helpful and continues to upgrade to make it better.
> 
> **Cons**: Sometimes the report numbers are off and it can be hard to figure out where the error is.
> 
> Overall great and easy to use for the CAC world.

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### "Collaborate Review" — 5.0/5

> **Karla** | *12 December 2024* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Reports that are available for grant reporting (VOCA, NCA, CAC). I also like the quick response and how helpful everyone is when I have questions about the system.
> 
> **Cons**: I wish I knew more about all of the aspects of Collaborate.  I'm sure we could be using it for additional things than we are currently.  I believe there are tutorials somewhere but I haven't accessed all of them yet.
> 
> It's a great system.  We use it for tracking clients, running reports, and keeping current with dispositions.

-----

### "Collaborate" — 5.0/5

> **Tonya** | *7 March 2025* | Civic & Social Organization | Recommendation rating: 5.0/10
> 
> **Pros**: The various things that you can use collaborate for.
> 
> **Cons**: The structure is not always easy to navigate.
> 
> It's been learning process, and it gets more user friendly as it goes.

-----

### "Great serice" — 5.0/5

> **Brittany** | *8 May 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to use, which makes it a great site. I can easily find anyone I need or correct any info with ease.
> 
> **Cons**: Nothing, I liked that system overall. I wouldn't change a thing.
> 
> It is an easy system to use, and you are able to fine everything easily.

-----

### "Collab Review" — 5.0/5

> **Jacqueline** | *8 April 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It's simple to use, but I am not familiar with all of the features.
> 
> **Cons**: I don't understand all of the features so I am not sure.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/143681/collaborate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143681/Collaborate/> |
| en-AE | <https://www.capterra.ae/software/143681/collaborate> |
| en-AU | <https://www.capterra.com.au/software/143681/collaborate> |
| en-CA | <https://www.capterra.ca/software/143681/collaborate> |
| en-GB | <https://www.capterra.co.uk/software/143681/collaborate> |
| en-IE | <https://www.capterra.ie/software/143681/collaborate> |
| en-IL | <https://www.capterra.co.il/software/143681/collaborate> |
| en-IN | <https://www.capterra.in/software/143681/collaborate> |
| en-NZ | <https://www.capterra.co.nz/software/143681/collaborate> |
| en-SG | <https://www.capterra.com.sg/software/143681/collaborate> |
| en-ZA | <https://www.capterra.co.za/software/143681/collaborate> |

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