--- description: Get detailed information about MSP360 Backup and how it can help you meet your business needs. Learn more about MSP360 Backup price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP360 Backup Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Archiving Software](/directory/30998/archiving/software) > [MSP360 Backup](/software/143536/msp360-managed-backup) # MSP360 Backup Canonical: https://www.capterra.com.sg/software/143536/msp360-managed-backup Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/143536/msp360-managed-backup?page=2) > Multi-tenant backup with centralized management, flexible storage choice, and reliable recovery options. > > Verdict: Rated **4.6/5** by 256 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MSP360 Backup? Managed Service Providers, IT Service Providers, VARs, System Integrators ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 256 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact MSP360 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more ## Features - Activity Dashboard - Alerts/Notifications - Automatic Scans - Backup Log - Backup Scheduling - Backup and Recovery - Bare-Metal Restore - Cloud Backup - Compression - Continuous Backup - Continuous Monitoring - Contract/License Management - Dashboard - Data Import/Export - Data Replication - Data Retention Management - Deduplication - Disaster Recovery - Encryption - For MSPs - Full Text Search - IT Asset Management - Incident Management - Incremental Backup - Issue Management - Multimedia Archiving - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Scheduling - Third-Party Integrations - VM Backup - Version Control ## Integrations (11 total) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Archiving Software](https://www.capterra.com.sg/directory/30998/archiving/software) ## Related Categories - [Archiving Software](https://www.capterra.com.sg/directory/30998/archiving/software) - [Server Backup Software](https://www.capterra.com.sg/directory/31098/server-backup/software) - [Backup Software](https://www.capterra.com.sg/directory/31076/backup/software) - [MSP Software](https://www.capterra.com.sg/directory/30921/msp/software) - [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software) ## Alternatives 1. [IDrive](https://www.capterra.com.sg/software/171884/idrive) — 4.6/5 (1201 reviews) 2. [Cove Data Protection](https://www.capterra.com.sg/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 3. [Salesforce Backup](https://www.capterra.com.sg/software/1034020/salesforce-backup) — 4.8/5 (80 reviews) 4. [Vinchin Backup & Recovery](https://www.capterra.com.sg/software/180134/vinchin-backup-recovery) — 4.6/5 (190 reviews) 5. [NAKIVO Backup & Replication](https://www.capterra.com.sg/software/161328/nakivo) — 4.8/5 (465 reviews) ## Reviews ### "Flexible and Cost-Effective Backup Solution" — 5.0/5 > **Daniel** | *23 March 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: The ease of setup and configuration. Backups and restores are simple. Flexible backup options (file-level, image-based, cloud, hybrid). Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices. Reliable and consistent backups with good scheduling and retention policies. Granular restore capabilities (individual files, full systems, point-in-time recovery). Encryption support (in-transit and at-rest). Reasonable licensing model compared to many enterprise backup solutions. Support for Windows Server, workstations, and virtual environments (e.g., Hyper-V) Easy deployment and agent-based setup for endpoints. > > **Cons**: The restore process can be slower than expected, particularly for large image-based backups. Error messages and logging are sometimes unclear, making troubleshooting more difficult. Licensing structure can become confusing when mixing backup types, endpoints, and add-ons. > > Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments. The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems. Deployment is straightforward once the architecture is understood, and the encryption and security options are strong. However, the experience is somewhat impacted by occasional complexity during setup. Troubleshooting can also take longer than expected due to vague error messages and logs. In summary, it is a dependable and cost-effective backup solution with strong flexibility. Still, it requires a moderate level of technical familiarity to manage efficiently if you don't have experience with any backup software. ----- ### "Professional Workstation Backup" — 5.0/5 > **Rich** | *19 September 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Fully featured backup software for Windows platform. File level backup and error logs are very useful. > > **Cons**: Limited image sizes to 1TB in free version. It may not be enough for 2 full disk images if you have a large disk. > > It has been a very positive experience so far and will move on to subscribe the paid version for unlimited image sizes. ----- ### "Reliable image backup with proven restores — UI could be simpler" — 5.0/5 > **José** | *5 August 2026* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: The backup engine is solid and, more importantly, provably restorable. We run image-based backups of a Windows 11 workstation to an external USB drive: one full backup with VSS, then fast block-level incrementals (about 20 minutes) with roughly 80% storage savings from dedup plus compression. Our acceptance test was restoring a single file from the AES-encrypted image: it came back byte-identical (SHA-256 verified) — and it was a file that had already been deleted from the source disk, so it was a genuine data recovery, not a demo. E-mail failure notifications are dependable: they flagged every scheduled run that failed while the destination drive was unplugged. Scheduling, retention and consistency checks have worked without surprises, and the CLI is handy for automation. > > **Cons**: File-level restore is unintuitive: the wizard steers you toward full disk restore, and restoring a single file requires right-click \> Quick Restore inside Backup Storage, with no search in the image browser. Failure e-mails arrive under the mild subject "completed with warnings", which is easy to overlook when a run actually failed. Creating the bootable recovery USB from the CLI hit a driver-injection error (access denied on a virtual adapter driver) that we had to work around. > > Trustworthy where it matters most: restores. We verified a byte-identical recovery of data that no longer existed on the source machine, which is exactly what a backup product must deliver. Usability has rough edges, but for the price it is very good value, and we are moving from the trial to a paid license. ----- ### "Value for Money" — 5.0/5 > **HARI HARAN** | *28 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about MSP360 Backup is its reliability and ease of use. The backup configuration is straightforward, monitoring is convenient, and it supports multiple storage destinations. It provides a good balance of features, performance, and cost, making it suitable for managing backups across different systems without requiring extensive technical expertise. > > **Cons**: The main area for improvement is the user interface, which could be more intuitive and easier to navigate. Some advanced configuration and troubleshooting options can also be a little complex for new users. Better documentation and a simpler setup experience would make the product even more user-friendly. > > Overall, my experience with MSP360 Backup has been positive. It is a reliable and flexible backup solution with good performance and a wide range of configuration options. The backup and recovery process is generally smooth, and the product provides useful monitoring and management features. While the interface and some advanced settings could be made more user-friendly, overall it is a dependable solution for protecting business data. ----- ### "Great Backup for a Home System" — 5.0/5 > **Julian** | *7 September 2026* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Fully programmable backup times. It runs in the background without sucking up resources and has an efficient compression protocol that saves disk space. > > **Cons**: Freeware version has a size limit but if your data is under 5TB (with compression) it is still available to you for no cost. > > Easy to download, easy to install. Runs without fuss. The UI is simple to navigate and provides a surfeit of information. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/143536/msp360-managed-backup?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/143536/msp360-managed-backup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data