TradeGecko

Who Uses TradeGecko?

TradeGecko is perfect for high-growth eCommerce brands, wholesalers, distributors and manufacturers looking to automate their operational processes and focus on growth.

What Is TradeGecko?

TradeGecko enables you to manage inventory and orders for your wholesale or multichannel business and keep track of your products as you sell, manufacture and restock across multiple warehouse locations and channels.

Simply put, we allow brands to automate and integrate their commerce platforms (Shopify, WooCommerce, Amazon, eBay, and more), POS systems and supply chain ecosystems of choice. Offer the best wholesale experience for your customers with your own B2B eCommerce Platform.

TradeGecko Details

TradeGecko

http://www.tradegecko.com

Founded 2012

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
TradeGecko video
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TradeGecko pricing overview

TradeGecko does not have a free version but does offer a free trial. TradeGecko paid version starts at US$39.00/month.


Starting Price

US$39.00/month

Free Version

No

Free Trial

Yes

TradeGecko Features

  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management

View full list of Distribution Software

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

View full list of Ecommerce Tools for Small Businesses

  • Barcoding/RFID
  • Check-in/Check-out
  • Cost Tracking
  • Forecasting
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Reorder Management
  • SKU/UPC Codes
  • Serial Number Tracking
  • Supplier Management

View full list of Inventory Control Software

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

View full list of Inventory Management Software

  • Catalog Management
  • Channel Management
  • Data Synchronization
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce

View full list of Multi-Channel eCommerce Software

  • Back Order Management
  • Customer Database
  • Inventory Management
  • Order Fulfillment
  • Order Management
  • Real Time Order Entry
  • Remote Order Entry
  • Shipping Management
  • Warehouse Management

View full list of Order Entry Software

  • Backorder Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

View full list of Order Management Software

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Software

  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management

View full list of Supply Chain Management Software

  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

View full list of Warehouse Management Software

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

View full list of eCommerce Software

TradeGecko Alternatives

More TradeGecko alternatives

TradeGecko Reviews

Showing 5 of 285 reviews

Overall
4.3/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4.2/5
Phill D.
Food Production
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/07/2015

"Love it"

Comments: I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.

Pros: I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.

Cons: If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.

Vendor Response

by TradeGecko on 20/07/2015

Hi Phill,

Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!

Regards,
Alicia
TradeGecko

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/07/2015
Joel J.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/11/2019

"Great Software"

Comments: I really like the software and Customer support is always very helpful in every aspect.

Pros: Reporting is good. It is also easy to use. Integrates with other software easily.

Cons: There is not a payment integration that syncs with wholesale orders or on site sales.

Vendor Response

by TradeGecko on 13/02/2020

Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.

  • Reviewer Source 
  • Reviewed on 19/11/2019
Shaiyan L.
Admin
Sporting Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/07/2020

"Great product when running a business"

Comments: Insight and overview of products was good, overview on finances i.e cost of sales, retail pricing, etc as well pulling reports and looking at sales report was very good

Pros: Easy to use, information at your fingertips

Cons: The stock take feature can be improved for companies with various products or larger volumes or products

  • Reviewer Source 
  • Reviewed on 23/07/2020
David G.
director
Design, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 19/05/2020

"Its generally good, but has some big shortcomings"

Comments: No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.

Pros: Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well

Cons: The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.
We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome. The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent. You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

  • Reviewer Source 
  • Reviewed on 19/05/2020
Jason Z.
CEO
Chemicals, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/07/2020

"Great software, easy to use"

Comments: It saves us time, reduces employee workload.

Pros: Tradegecko streamlines the entire process from making quotations to collecting payments. Everything is automated. We sell specialty chemicals for researchers (universities and companies) which still place orders by emailing/faxing PDF POs, requiring manually entering order information. The software is very easy to use and saved us time.

Cons: The software does not allow many customization by individual users. Pretty much all features are universal. Different users always need customization to fit their needs. TradeGecko should create many options that allow each user to select, customize functions. For example, there is no option to change the name of invoices, Proforma Invoice vs Invoice, which should be a basic feature for users to deal with organizational customers.

Vendor Response

by TradeGecko on 22/07/2020

Thanks for your review. We appreciate the feedback as we are always striving to improve our Product for our merchants. We'll have your account manager reach out to discuss this further, as users are able to customise Invoices.

  • Reviewer Source 
  • Reviewed on 11/07/2020