TradeGecko

TradeGecko

by TradeGecko

Who Uses TradeGecko?

TradeGecko is perfect for high-growth eCommerce brands, wholesalers, distributors and manufacturers looking to automate their operational processes and focus on growth.

What Is TradeGecko?

TradeGecko enables you to manage inventory and orders for your wholesale or multichannel business and keep track of your products as you sell, manufacture and restock across multiple warehouse locations and channels.

Simply put, we allow brands to automate and integrate their commerce platforms (Shopify, WooCommerce, Amazon, eBay, and more), POS systems and supply chain ecosystems of choice. Offer the best wholesale experience for your customers with your own B2B eCommerce Platform.

TradeGecko Details

TradeGecko

http://www.tradegecko.com

Founded 2012

TradeGecko Pricing Overview

TradeGecko does not have a free version but does offer a free trial. TradeGecko paid version starts at US$39.00/month.

Starting Price

US$39.00/month

Pricing Details

Monthly and yearly subscriptions available, prices in USD.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

TradeGecko Features

Distribution Software
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Catalog Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart
Barcoding/RFID
Check-in/Check-out
Cost Tracking
Forecasting
Inventory Optimization
Inventory Tracking
Item Management
Reorder Management
SKU/UPC Codes
Serial Number Tracking
Supplier Management
Alerts/Notifications
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Backorder Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Demand Planning
Electronic Data Interchange
Import/Export Management
Inventory Management
Order Fulfillment
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
3PL Management
Barcoding/RFID
Forecasting
Inventory Management
Multi-Location
Order Management
Purchasing
Quality Management
Real Time Synchronization
Receiving/Putaway Management
Returns Management
Shipping Management
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

TradeGecko Reviews

Showing 5 of 279 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4.2/5
Phill D.
Food Production
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/07/2015

"Love it"

Comments: I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.

Pros: I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.

Cons: If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.

Vendor Response

by TradeGecko on 20/07/2015

Hi Phill,

Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!

Regards,
Alicia
TradeGecko

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/07/2015
Joel J.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/11/2019

"Great Software"

Comments: I really like the software and Customer support is always very helpful in every aspect.

Pros: Reporting is good. It is also easy to use. Integrates with other software easily.

Cons: There is not a payment integration that syncs with wholesale orders or on site sales.

Vendor Response

by TradeGecko on 13/02/2020

Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.

  • Reviewer Source 
  • Reviewed on 19/11/2019
David G.
director
Design, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 19/05/2020

"Its generally good, but has some big shortcomings"

Comments: No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.

Pros: Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well

Cons: The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.
We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome. The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent. You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

  • Reviewer Source 
  • Reviewed on 19/05/2020
Katie H.
GENERALIST
Wholesale, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/11/2019

"5 STAR"

Comments: I've enjoyed using TG for several years now.

Pros: Ease of use. I also appreciate the quick customer service correspondence.

Cons: I have no complaints. I find this program very easy to use and it is intuitive.

Vendor Response

by TradeGecko on 13/02/2020

Its great when we hear that our long term customers continue to rate our platform so highly, and our customer service team appreciate the shout out. Thanks for the review, Team TradeGecko

  • Reviewer Source 
  • Reviewed on 11/11/2019
Nic L.
Chief of Automation
Chemicals, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 04/09/2019

"Full feature"

Pros: They thought of everything.
I was working on a in-house manufacture management software, I canceled the project since T.G. had everything I thought of building and then some.
For the price TG are charging me - I will never be able to justify making it myself.

Cons: We are a tiny manufacturing startup and they're pricing tier that supports manufacturing is cost prohibitive of us. I understand that TG caters to factories with 1M$ in sales, still would be nice it they had a "startup" program kind of like Intercom with a reduced pricing for the first year.

Vendor Response

by TradeGecko on 13/02/2020

Thanks for the review Nic, we have also taken on board your feedback. Team TradeGecko

  • Reviewer Source 
  • Reviewed on 04/09/2019