18 years helping Singaporean businesses
choose better software
Booksy Biz
What Is Booksy Biz?
Booksy Biz gives all the tools needed to manage and grow a business. One app to accept appointments, manage calendar, process payments, attract new clients, and keep them coming back. The Booksy Biz mobile app allows teams to manage the business from anywhere. Calendar, clients, checkout, and marketing are some of the core business functions in the mobile applications. Operators can use Booksy Biz on a tablet or computer to experience the full power of the solution. In addition to mobile features, managers can gain access to staff calendars, inventory management, powerful reporting, and advanced customization.
Who Uses Booksy Biz?
Service providers in the beauty and wellness industry, looking for an online booking & business management platform.
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Reviews of Booksy Biz
Excellent Convenient App
Comments:
I love the way that there is constant development, and improvement since i first joined 2 years ago.
The app has allowed me more room for quality time with clients, as customers can schedule appointments at their own convenience, without interfering with consultation sessions.
Pros:
The app is extremely user-friendly and advances on a monthly basis. The support is always friendly and very responsive.
Cons:
Nothing really, as I said there are so many things still to come and to add, which is extremely exciting.
Booksy Review
Comments: My overall experience with Booksy has been great. It’s a great price for the features it offers and it makes running my business easier for me. Not to mention my clients also like how easy it is to use.
Pros:
What I like and appreciate most about this software is the mobile access, appointment scheduling, and confirmation/reminders. These are some of the main things about this software that makes it easy not only for me, but for my customers to use.
Cons:
I do feel calendar sync could be improved. I do like this feature, but I’ve had issues with my appointments not being on my calendar even though someone would schedule their appointment.
Booksy Response
3 years ago
Thank you for the great feedback! We'd love to hear more about your calendar sync. If it continues to be an issue, please reach out via our 24/7 in-app chat so we can walk you through your setup.
Great on the inside but outside could use a little work
Pros:
Booksy is super easy to use on the business side of things. It takes just a couple of minutes to set up and then you're good to go, customers can book their own appointments based on your availability.
Cons:
I didn't experience this myself, but customers kept complaining about the interface being clunky, I had people go to my website and email saying "please can I just make an appointment without going through that website." Definitely not what you want in a system!
Alternatives Considered:
Wonderful app
Comments: My overall experience is wonderful
Pros:
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
Cons:
I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.
Alternatives Considered:
Great service
Comments: besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.
Pros:
besides the customer service i like that i can send booking reminders to customers as well as they get an automated message to leave a review I can post reviews to my IG Its integrated with GOOGLE, FB and IG I can post pictures to my profile
Cons:
when sending confirmations it does not give the client an option to click on "confirm" rather it just send the confirmation. the photos that come on my fb page does not reflect my service for example- there is a picture under each service and sometimes a guy/girl is having a laser treatment and I work with waxing. my cancellation policy and my no-show policy are different and I wish i could use both depending on the circumstance.
