What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

FreshBooks Software - Dashboard
FreshBooks Software - Invoicing
FreshBooks Software - Mobile
FreshBooks Software - Accounting
FreshBooks Software - Integrations

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Reviews of FreshBooks

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rick
Rick
Owner in US
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks has been our go to for Accounting software

5.0 last week New

Comments: FreshBooks has been great. We've been able to automate so much of our business. We've also saved a LOT of money by not having to hire an accountant because FreshBooks does all the work for us. We just put in the details and it spits out what we need every month and to do our taxes.

Pros:

There are a lot of things I like about FreshBooks but what has made my life easier is being able to use FreshBooks on my phone. For years I would have had to talk to a client, write up their invoice then go back to the office to input the data onto a computer. It was time consuming and I honestly felt like we lost out on payments that way. For years now with FreshBooks I've been able to input the data over my phone/tablet in front of a client, send them an invoice and have them pay it before I even leave. It's made a world of difference for us.

Cons:

To be honest there haven't been any cons. The only hard part was in the beginning with FreshBooks, getting our older employees to use it was hard. But we trained them and honestly just forced them to adopt the software. It's been no problem ever since.

Swati
Freelancer in India
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Freshen up Your Finances with FreshBooks!

5.0 4 weeks ago New

Comments: While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users. The starting cost of $15 per month is quite heavy, and additional features require extra payment. It's worth noting that the customer care service may not be satisfactory, as you may have long conversations with support staff without reaching a solution.

Pros:

FreshBooks is a simple and user-friendly invoicing and accounting software that is especially useful for beginners. Whether you're running a small business or you're a freelancer with limited time to invest in managing your finances, FreshBooks is the solution you've been looking for. With a user-friendly interface and easy-to-use data uploading capabilities, FreshBooks has everything you need to simplify your financial management processes. One of the key features of FreshBooks is online invoicing, which makes it easy to generate invoices and even offers customizable templates for balance sheets. You can add your clients and billables, and the invoice will be sent directly to them via email. They can then pay you online, making it a hassle-free process. Plus, you can even use your camera to upload bills and keep track of your expenses.

Cons:

FreshBook is an accounting software for managing the finace for your business but its pricing is somehow not resonable i guess it heavely charged starting from $15 and you also have to pay extra for additional features. i would like point put ts customer care which is not at stifactory they indulge in long conerstion and still you reach to the solutuon tyou are looking for.

Noel
Computer Specialist in Jamaica
Computer & Network Security, Self Employed
Used the Software for: Free Trial
Reviewer Source

A fresh Look at Fresh Books

3.0 4 weeks ago New

Comments: Overall, in my estimation, I have had a positive experience with FreshBooks. The software is has a user-friendly interface, which makes it easy for small business owners to manage their accounting tasks without needing extensive accounting knowledge. Users also appreciate the software's invoicing and time tracking features, which help them streamline their billing and accounting processes.

Pros:

FreshBooks is a cloud-based accounting software that provides small business owners with tools to manage invoicing, expenses, time tracking, and other financial tasks. Here are some of the pros of using FreshBooks:1. User-friendly interface: FreshBooks has a user-friendly interface that is easy to navigate, even for users with no accounting background. The software provides a clean and intuitive dashboard that makes it easy to find the features and tools that you need.2. Invoicing features: FreshBooks provides robust invoicing features that allow users to create professional-looking invoices, set up recurring invoices, and automate payment reminders. Users can also accept online payments through the software, which makes it easier for customers to pay their bills.3. Time tracking: FreshBooks provides built-in time tracking features that allow users to track their billable hours and generate accurate invoices. This feature is especially useful for freelancers and service-based businesses.

Cons:

1. Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting software, such as inventory management or robust financial reporting.2. Limited integrations: While FreshBooks integrates with many popular third-party apps and services, some users have reported that the software has limited integration options, particularly when compared to more robust accounting software.3. Limited customization options: Some users have reported that FreshBooks has limited customization options, particularly when it comes to creating custom reports or modifying invoice templates.4. Pricing: Some users have reported that FreshBooks can be relatively expensive compared to other accounting software options, particularly for businesses that require multiple user accounts.

FreshBooks Response

last week

Hey Noel, thank you for taking the time to share your review of FreshBooks. To ensure the utmost clarity in the feedback provided to our team on your behalf (regarding integrations, customization, and pricing) please reach out to us via https://www.freshbooks.com/contact. Our Support Team can ensure any and all feedback is passed along to our Product Team on your behalf! ^DM

Maciej
Co-founder & Marketing Director in Kuwait
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks is a comprehensive accounting software

5.0 last month New

Comments: Overall, I have had a great experience with FreshBooks. It's a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. The customer service team is also always available to answer any questions you may have. The only downside is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software.

Pros:

FreshBooks is a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. Additionally, the customer service team is always available to answer any questions you may have.

Cons:

The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software. Additionally, some of the features are a bit limited and could be improved.

Rajnish
Rajnish
Enterprise Architect in Canada
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

FreshBooks: Streamlining Your Business Finances with Ease

5.0 5 days ago New

Pros:

User-friendly Interface: FreshBooks offers a user-friendly interface that makes navigating and using the software a breeze. From setting up account to managing financial tasks, the intuitive design ensures a smooth and pleasant user experience.Comprehensive Feature Set: FreshBooks provides a comprehensive set of features that cover all essential financial tasks, including expense tracking, accounting, billing and invoicing, general ledger management, bank reconciliation, receipt management, and expense claim processing. Having all these features integrated into a single platform saves time and eliminates the need for multiple tools.Efficient Expense Tracking: FreshBooks simplifies expense tracking by allowing to easily log and categorize expenses. The ability to import expenses from bank accounts, credit cards, or manually enter them, combined with the option to attach receipts, enhances accuracy and eliminates the hassle of managing paper receipts.Streamlined Invoicing: Creating professional-looking invoices is effortless with FreshBooks. The software offers customization options, online payment integration, recurring invoices, and automated payment reminders. These features streamline the invoicing process, improve cash flow, and reduce the time spent on manual invoicing tasks.Time-saving Automation: FreshBooks excels in automating repetitive tasks. Whether it's sending recurring invoices, reminders, or tracking payments, the automation features help s

Cons:

Limited Customization Options: While FreshBooks offers some customization features for invoices and branding, there are certain limitations in terms of design and layout customization. Users seeking more advanced customization options may find the available options somewhat restrictive.Pricing Structure: The pricing structure of FreshBooks may be a drawback for some users. While it offers different plans to cater to various business sizes, the cost can be relatively higher compared to some other accounting software options available in the market. This may pose a challenge for small businesses or freelancers on a tight budget.Advanced Accounting Features: While FreshBooks provides solid accounting functionality, it may lack some advanced features that larger businesses or those with complex accounting requirements might need. For example, features such as inventory management, multi-currency support, or project-based accounting are not as robust as in specialized accounting software.Integration Limitations: FreshBooks integrates well with a range of popular third-party applications, such as payment gateways and time-tracking tools. However, some users may find that it lacks integration options with specific software or services they already use in their business workflow. Checking the available integrations before committing to FreshBooks is essential to ensure compatibility with existing tools.