What Is Scoro?

Scoro is an award-winning end-to-end work management solution that enables you to control your entire workflow in one place.

In addition to project management features, Scoro provides all the tools you need to fully manage your business: work & task scheduling and tracking, collaboration, contact database & CRM, quoting and billing, advanced reporting, real-time dashboards, and much more. Sign up for a 14-day free trial to see for yourself!

Who Uses Scoro?

Businesses which need to manage projects, time, sales, finances and reporting all in one place.

Where can Scoro be deployed?

Cloud-based
On-premise

About the vendor

  • Scoro
  • Located in Tallinn, Estonia
  • Founded in 2013

Scoro support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Andorra, Argentina, Australia, Austria and 52 others

Languages

English, Estonian, French, German, Latvian and 2 others

About the vendor

  • Scoro
  • Located in Tallinn, Estonia
  • Founded in 2013

Scoro support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Andorra, Argentina, Australia, Austria and 52 others

Languages

English, Estonian, French, German, Latvian and 2 others

Scoro videos and images

Scoro Software - Customizable Dashboards
Scoro Software - Detailed Calendar
Scoro Software - Real-time Gantt Chart
Scoro Software - Quoted vs Actual
Scoro Software - Real-time Reports
View 6 more
Scoro video
Scoro Software - Customizable Dashboards
Scoro Software - Detailed Calendar
Scoro Software - Real-time Gantt Chart
Scoro Software - Quoted vs Actual
Scoro Software - Real-time Reports

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Features of Scoro

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Automated Quoting
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Cost-to-Completion Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dependency Tracking
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Employee Scheduling
  • Estimating
  • File Management
  • File Sharing
  • Financial Management
  • Gantt/Timeline View
  • Idea Management
  • Import Tasks
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Kanban Board
  • Lead Management
  • Lead Qualification
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Online Invoicing
  • Online Time Tracking Software
  • Order Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Portfolio Management
  • Price / Margin Management
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Product Configurator
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Notifications
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Sprint Planning
  • Status Tracking
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vendor Management
  • Visualization
  • Workflow Configuration
  • Workflow Management

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Reviews of Scoro

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
30%
3
4%
1
1%
Roman
Roman
Senior Consultant: Operations management and Lean in Estonia
Verified LinkedIn User
Management Consulting
Used the Software for: 1+ year
Reviewer Source

One of very few that receive all 5 star!

5.0 5 years ago

Comments: Ready day 1 to automate our business processes, both main that bring money in and supportive , eg reminders for unpaid bills; time tracking, labor cost tracking, calendar oversight vs resource, mobile phone usage, integration with other platforms.

Pros:

Very well-thought interconnected "modules" of the system: all main functions any company would need are all present. I like a lot visualization of dashboard, re-usability of filters and views, ability to click on anything you see and being redirected directly onto another part of Scoro where you can do more work in what you clicked on. Also comfortable to use with smalls screen devices as interface is restructured and you still see all your data but in an optimised screens - very handy for smartphones.

Cons:

just 2 things come to my mind after extensive use for 1+ year. 1. Absence of contacts synchronization with gmail - really annoys. 2. sales pipeline does not track time when status of quote was changed, so no way to know how long did quote spend in each status, eg. time from contact to deal closed is 4 weeks, from them 1 week for quote preparation, 2 weeks for customer feedback etc.

Christopher
Assistant Director in US
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Scoro changed our business

5.0 last month New

Comments: The software has completely changed our efficiency and allowed us to turn around quotes much faster. We know at just about any given time where our projects are from a cost perspective and where are margin will end up. It has been a very positive change and we could not do business without Scoro at this point.

Pros:

The quoting and opportunity tracking is the reason we gravitated to Scoro. It drastically improved our ability to turn around quotes and track the status of all our opportunities. Our largest sales cycle has a cyclical time period, and Scoro's API allowed us to automate the creation of opportunities without any manual intervention. The pipeline helps us visual track our sales cycle and make sure we don't miss any deadlines.

Cons:

There are small features that are missing from the software. I would like to see some dynamic capabilities in the software and custom fields. IFTTT functionality so that forms can dynamically change based on different scenarios. There are also some small searching and sorting annoyances that could easily be fixed. I would also like to duplicate multiple items on a quote. Doing it one line at a time does not save time.

Raimonds
Raimonds
Country Manager in Latvia
Verified LinkedIn User
Building Materials, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

CRM system

3.0 4 years ago

Comments: First of all, it is project control and ability to see the future market potential. This tool first of all was meant to be as helping tool fore sales persons but it is also good tool for budgeting and future planning by segments and customer groups. It also helps us to keep up with our customers.

Pros:

Before I found Scoro I already had experience with couple other CRM softweres and Scoro was the one which allow me to develop this CRM according to my needs. Besides my company was one of the first customers of Scoro so I was able not only see how it was in begining but also how Scoro was developing constantly to become one of the most "easy to work with" systems to improve daily sales. The most what I like about Scoro from early beggining was that it does not force You to use something standartized but allow You to organize it according Your needs and daily processes. This CRM system allows me to solve different important issues to improve my project control and sales overall. After my suggestion this CRM was implemented not only by other sister companies but also by several partners of our company and are established as really helpful tool to conduct projects and also help sales personal to improve their abilities and skills.

Cons:

As a new developing system no always all my wishes can be implemented by 100% but it is sort of understandable.

Angela
Head of Client Success in UK
Management Consulting, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Seemless system which allows 360 vision of your business

4.0 4 weeks ago New

Comments: Really great - this system helps us make business decisions about future resourcing and allows us to easily manage projects on a daily basis

Pros:

We love the fact that all staff can see all information about projects at any one time. Covering holiday time is easy because of the open nature to the information stored against the project. We no longer need numerous spreadsheets to manage projects - all can be done in Scoro.

Cons:

Integrations can be problematic, like Xero and the double entry of some of the data that does not pull across from Scoro.

Monica
COmmercial director in Argentina
Architecture & Planning, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

FOcus on pipeline

4.0 last month New

Comments: MY overall experience is good, although I do struggle with Pipeline a bit (as explained above)

Pros:

The visualization is very nice (For dashboards) and Pipeline is a great tool (which could still be improved)

Cons:

The CRM, little interaction allowed in Quotes, only through Comments and tagging. Quotes cannot be found by name. Some difficulties in saving (Apparently something related to Products, but I delete them and create them again exactly the same way, and I finally win! But takes long hours) - would need also to be able to merge quotes, bring other templates once the quote has already some information (like from a content library)